中小企业销售经理
Manager, SMB Sales
自2009年成立以来，商业世界发生了巨大变化，Square也不断成长。在让任何人都能收款、永不错过销售之后，我们发现卖家被各种不兼容、过时的产品和工具所困扰。
因此，我们拓展到软件领域，开始构建集成的全渠道解决方案——帮助卖家在线销售、管理库存、提供立即购买、分期付款功能、预约服务、吸引忠实买家，并招聘和支付员工。在所有这些业务中，我们都在销售点嵌入了金融服务工具，使商家可以在一个地方获得商业贷款并管理现金流。Afterpay进一步实现了我们提供全渠道工具的目标，以释放有意义的价值和增长，使卖家能够吸引新一代消费者，提高订单金额，并在更大规模上竞争。
如今，我们是各类卖家的合作伙伴——包括大型企业级业务，有复杂运营的企业，刚刚起步的卖家，以及最初通过Square开始销售并逐渐壮大的商家。随着我们的卖家不断发展，我们的解决方案也在不断进步。我们面前有着巨大的机会。我们正在打造一项重要、有意义且持久的业务，同时帮助全球的卖家实现同样的目标。
### 职位描述
我们正在寻找一名销售经理，带领我们不断壮大的客户经理团队，实现个人、团队及整体销售目标的收入增长。
作为一名经验丰富的团队管理者，您将领导一支成功的远程销售团队，为我们的卖家和Square创造成功。您将利用洞察力和数据来支持和指导您的客户经理，同时建立一种高绩效、责任感和问责制的团队文化。您的创业精神将对制定我们的战略、扩大团队规模以及建立高效执行的文化起到重要作用。
我们期望该职位的候选人与远程客户经理团队合作，共同销售并为Square创造收入。您将在内部团队中积极代表销售部门，与领导层一起制定战略和销售计划。作为Square的品牌大使，您将帮助推动我们的使命，同时管理和培养您的客户经理团队，使其发挥全部潜力。
### 您将
- 建立一种信任、责任、成功和乐趣的团队文化，鼓励人们分享信息、建设性地辩论并自由沟通
- 支持直接下属，帮助他们达成销售目标，提升业绩表现
- 与团队成员协作，制定并执行销售策略，确保团队目标的实现
- 与跨职能团队紧密合作，推动产品和市场策略的落地
- 定期评估团队绩效，提供反馈和改进建议，促进团队持续成长
- 代表销售团队参与公司内部会议，与其他部门协调资源，推动项目进展
查看英文原文
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
### The Role
We are looking for an Sales Manager to lead our growing team of Account Executives and increase revenue against individual, team and overall Sales goals.
As an experienced people manager with sales experience, you will lead a successful remote Sales team that generates success for our sellers and Square. You'll use insights and data to support and coach your AEs, while building a team culture of high performance, ownership and accountability. Your entrepreneurial approach will be a valuable contribution to developing our strategy, growing the team, and establishing a culture of crisp execution.
We expect this individual to work with a team of remote AEs to co-sell and generate revenue for Square. You will have an active role representing Sales across internal teams, working together with leadership on strategy definition and sales plans. As a brand ambassador for Square, you'll help drive our mission while managing and developing your team of Account Executives to achieve their full potential.
### You Will
- Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
- Support direct reports by participating in client and prospect meetings
- Develop a sales team which includes hiring and training new account executives on sales process
- Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
- Build predictable and repeatable sales funnel processes and best practices across team
- Conduct weekly pipeline review and forecast meetings with AEs
- Coach direct reports regarding strategies to increase revenue and customer success
- Evolve the sales strategy, process and tactics to improve performance
- Use the customer voice to improve our products
- Envision new ideas and approaches and take them to fruition
### You Have
- 2-3+ years of sales management experience, leading quota-carrying Account Executives or full-cycle sellers is preferred
- 3 years of documented sales success as an individual contributor exceeding target
- Experience in hiring, training and ramping new Account Executives
- Proven track record in collaborating across different teams with the ability to inspire change
- Leadership and coaching experience and a desire to help others be their best
- Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
- An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions
## Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: $163,600—$245,400 USD
Zone B: $152,200—$228,200 USD
Zone C: $144,000—$216,000 USD
Zone D: $135,800—$203,600 USD
**Amounts listed above include target variable compensation.**
To find a location's zone designation, please refer to this [resource](https://block.xyz/documents/salaryzones.pdf). If a location of interest is not listed, please speak with a recruiter for additional information.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. **_Want to learn more about what we're doing to build an inclusive workplace? Check out our [Inclusion & Diversity page.](https://block.xyz/news/inclusion)_**
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
**Application Guidelines**
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
**Use of AI in Our Hiring Process**
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us [here](https://privacy.block.xyz/privacyportal/form) with hiring practice or data usage questions.
_Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering._ _[Check out our other benefits at Block.](https://block.xyz/employee-benefits)_
_Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. **Square** makes commerce and financial services accessible to sellers. **Cash App** is the easy way to spend, send, and store money. **Afterpay** is transforming the way customers manage their spending over time. **TIDAL** is a music platform that empowers artists to thrive as entrepreneurs. **Bitkey** is a simple self-custody wallet built for bitcoin. **Proto** is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone._
[Privacy Policy](https://block.xyz/en/legal/applicant-privacy-notice)