医疗助理（远程）
Medical Assistant, Remote
Salvo Health正在寻找有经验的医疗助理加入团队！我们正在寻找具有远程工作经验并能进行外呼联系患者的MA。
我们正在寻找一位高度组织化且注重细节的虚拟医疗助理，为我们的护理团队提供行政支持。该职位适合一位自我驱动、沟通能力强，并能在远程工作环境中高效管理任务的个人。
虚拟医疗助理将负责对外呼患者进行入院会议，管理电子健康记录（EHR）中的文档，包括医嘱和月度笔记，分诊患者消息，安排患者预约，同时保持高水平的保密性和专业性。
我们理想的候选人是喜欢早期初创公司挑战的人，渴望学习，注重流程，并具有以患者为中心的理念。
Salvo Health采用一种新方法，帮助数百万面临慢性健康问题的美国人，专注于慢性肠道健康和代谢疾病，从肠易激综合征到肥胖。我们的患者会分配到一个“全人”护理团队，并可通过应用程序获得每周7天的护理服务，使用远程患者监测（RPM）通过患者的保险进行计费。这是迈向超越偶发就诊的持续家庭护理的重要一步，与患者现有的本地医生合作，提供跨学科的全方位护理。
Salvo得到了来自Livongo、Ro、Ginger、Forward、Brightline、Tia等创新者的领先医疗投资者的支持。Salvo护理依托于认证专科医生、注册营养师、护士、心理学家和治疗师的专业知识，他们开发了我们的循证协议，为患者提供个性化的、为期数月的健康改善旅程。
Salvo是第一家将可扩展、技术驱动的更整合的方法应用于这些慢性疾病的企业，超越仅治疗症状，而是识别并解决慢性疾病的根本原因。
Salvo提供具有竞争力的薪资和健康福利，远程工作环境，灵活的休假时间，更大的使命感，以及职业发展和创业机会。与一群才华横溢且友好的人一起工作，在一个喜欢不断推动创新的文化中，充满不懈的动力。
查看英文原文
Salvo Health is looking for experienced Medical Assistants to join the team! We are searching for MA's that are experienced in working remotely and making outbound calls to patients.
We are seeking a highly organized and detail-oriented Virtual Medical Assistant to provide administrative support to our care team. This position is ideal for a self-motivated individual with strong communication skills and the ability to efficiently manage tasks in a remote work environment.
The Virtual Medical Assistant will be responsible for making out-bound calls to patients to conduct intake meetings, will manage documentation in electronic health records (EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient appointments, all while maintaining a high level of confidentiality and professionalism.
Our ideal candidate is someone who enjoys the challenges of an early-stage start up, is eager to learn, process oriented, and has a patient-first mindset.
Salvo Health is taking a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a “whole patient” care team and have seven day a week access to app-based care, using Remote Patient Monitoring (“RPM”) to bill under the patient’s insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient’s existing local doctor.
Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.
Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.
Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities. Working alongside a bunch of super talented and friendly people, in a culture that likes to drive constant innovation, and marked by relentless curiosity and a sense of empathy.
Salvo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
What You Will Do
- Conduct outbound calls to patients to complete patient intake calls
- Manage patient scheduling, appointments, and follow-ups
- Handle medical records, data entry, and documentation in EHR systems
- Monitor, triage, and respond to incoming member messages
- Ensure all patient records are accurately entered into the EHR system and update them as needed
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Provide general administrative support to care team and patients
- Manage patient tasks to ensure timely documentation and communication for all patients
Qualifications
- Proven experience as a medical assistant, virtual medical assistant, or administrative support role in a healthcare setting
- Experience working with GI conditions preferred
- Experience working in a remote setting
- Experience making out-bound calls to patients
- Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)
- Experience in message triaging, charting, or medical documentation
- Excellent communication and interpersonal skills, both written and verbal
- Strong organizational and time management abilities
- Ability to work independently and handle multiple tasks efficiently
- Familiarity with telemedicine platforms is a plus.