企业销售负责人 - 公共部门(联邦)
Enterprise Sales Leader - Public Sector (Federal)
在Qualtrics,我们打造软件,全球顶尖品牌借助它提供卓越的一线体验,打造高绩效团队,并设计人们喜爱的产品。但我们不仅仅是平台——我们是Experience Management类别的创造者和引领者,为全球18,000多家客户提供服务。打造一个品类需要坚韧、决心和对传统观念的蔑视——但最重要的是需要紧密协作、高效运作的团队,以及对客户服务坚定不移的承诺。
当你加入我们的团队时,你会成为一支灵活小组的一员,这个小组被赋予设定激进目标并快速实现的能力。我们鼓励战略性风险,复杂问题通过传递接力棒、不断迭代直到找到最佳解决方案来解决。你不需要去寻找成长机会——无论你是否准备好,它们都会找到你。从零售到政府再到医疗保健,我们正致力于将人性、连接与同理心带回商业。加入全球5000多人,他们认为这是一份值得为之奋斗的工作。
**企业销售负责人 - 公共部门(联邦)**
**为何设立此职位**
Qualtrics赋能联邦政府机构现代化服务交付,重建公众信任,并提升使命体验。我们通过利用Experience Management平台和AI能力,帮助政府组织在面向公众的数字服务、民用客服中心和员工计划中执行高影响力项目。我们正在寻找一位经验丰富的北美企业销售负责人,专注于公共部门(联邦)领域,以推动新机构的获取、合同扩展和国防、情报及民用机构的长期ARR增长。
**你如何取得成功**
- 通过利用FedRAMP High认证的SaaS和生成式AI产品,推动联邦民事、国防部和情报机构的积极ARR增长。
- 制定并执行针对公民体验(CX)、IT现代化、人力资源/员工、机构领导等关键决策者的垂直市场进入策略。
- 展现出在通过主合同、分包合同以及GWAC/IDIQ合同,发起、谈判并完成复杂、多年期、数百万美元联邦软件采购方面的实际能力。
- 培养以任务导向的价值销售、联邦客户映射和联邦领导层高管参与为核心的高效公共部门销售文化。
- 展现对联邦政府采购流程和合同结构的深刻理解,能够有效协调跨部门资源,推动销售周期。
查看英文原文
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
**Enterprise Sales Leader - Public Sector (Federal)**
**Why We Have This Role**
Qualtrics empowers federal government agencies to modernize service delivery, rebuild public trust, and enhance the mission experience.We enable government organizations to execute high-impact initiatives by leveraging our Experience Management platform and AI capabilities across public-facing digital services, civilian contact centers, and workforce programs. We are seeking a seasoned North America Enterprise Sales Leader for Public Sector (Federal) to drive net-new agency acquisition, contract expansion, and long-term ARR growth within defense, intelligence, and civilian agencies.
**How You’ll Find Success**
- Drive aggressive ARR growth across Federal Civilian, DoD, and Intelligence agencies by leveraging FedRAMP High Authorized SaaS and Generative AI offerings.
- Formulate and execute tailored vertical go-to-market strategies targeting key decision-makers across Citizen Experience (CX), IT Modernization, HR/Workforce, and Agency Leadership domains.
- Demonstrate a proven ability to originate, negotiate, and close complex, multi-year, multi-million-dollar federal software procurements via prime contracts, subcontracts, and GWACs/IDIQs.
- Cultivate a high-performing public sector sales culture rooted in mission-aligned value selling, federal account mapping, and executive engagement across federal leadership.
- Exhibit deep commercial acumen across federal procurement vehicles, government contract structures, system integrator (SI) partnerships, and competitive positioning within the federal market.
**How You’ll Grow**
- Scale high-visibility federal GTM initiatives with executive exposure that directly shapes the growth of our Public Sector organization.
- Serve as a key domain thought partner, translating executive mandates, federal compliance requirements, and government CX initiatives into actionable platform solutions.
**Things You’ll Do**
- Lead and coach a team of Enterprise Sales Leaders and Account Executives focused exclusively on US Federal Government agencies.
- Guide reps on complex, long-cycle federal sales opportunities, RFP/RFQ responses, pipeline generation, and precise sales forecasting.
- Act as an executive sponsor on major strategic agency pursuits, maintaining relationships with SES leaders, CIOs, CHROs, and procurement leaders at target departments.
- Drive rigorous pipeline management and contract execution strategies to ensure consistent quarterly revenue growth and agency penetration.
- Collaborate cross-functionally with Federal Solution Engineers, Public Sector Marketing, and Partner/Alliance teams (System Integrators and Distributors) to tailor GTM plays for government needs.
**What We’re Looking For On Your Resume**
- 10-15+ years of enterprise SaaS sales and commercial leadership experience, with direct focus on the US Federal Public Sector market.
- Consistent track record of leading second-line or high-impact federal sales teams to exceed multi-million-dollar new-business quotas.
- Proven ability to close high-ticket, seven-figure software transactions with complex, matrixed federal buyers and contracting officers.
- Deep knowledge of federal procurement processes, FAR/DFAR regulations, FedRAMP standards, and key contract vehicles (e.g., GSA Schedules, SEWP).
- Bachelor's or advanced degree in business, technology, public policy, or a related field (U.S. Citizenship and eligibility for Security Clearance required).
- Exceptional communication, executive presentation, and consultative storytelling capabilities.
**What You Should Know About This Team**
- We maintain a high-octane, results-driven culture focused on aggressive federal market expansion and sales excellence.
- Partnering with major government agencies to support critical public missions and deliver measurable value are core to our team's identity.
- The operating environment is fast-paced and dynamic, demanding strong strategic focus, patience with federal buying cycles, and relentless prioritization.
- Innovation, continuous learning, and sharing best practices across the federal team are highly encouraged and expected.
**Our Team’s Favorite Perks and Benefits**
- Opportunity to shape the go-to-market strategy for enterprise-defining federal agency partnerships.
- Work with a world-class team driving innovation in mission experience management and secure Generative AI.
- Competitive compensation, uncapped earning potential, and strategic career advancement opportunities.
**_The Qualtrics Hybrid Work Model:_** _While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote_
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:_ [_Family & Medical Leave Act_](https://www.dol.gov/agencies/whd/posters/fmla) _,_ [_Equal Opportunity Employment_](https://www.eeoc.gov/poster) _,_ [_Employee Polygraph Protection Act_](https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)
_Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
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