Salesforce管理员
Salesforce Administrator
在Bloomerang，我们相信改变是主动发生的。我们支持非营利组织的力量和潜力，通过为使命而生的团队和技术，激发更高层次的影响。我们强大的捐赠平台和卓越的支持服务，使数以万计的非营利组织能够筹集更多资金、招募更多成员并留住更多人才，推动最大化的影响力，并提升非营利领域的可能性。这就是为什么，即使非营利领域捐款有所下降，Bloomerang的客户仍能逐年提高筹款额。
我们也在打造充满活力的员工。加入一个以使命为导向的文化，建立在我们核心价值观——简化、关怀与行动之上。我们知道我们的员工是成功的关键，我们自豪地拥有当今最具创新能力和技能的人才。和我们一起，感受充满活力和不可阻挡的力量！
职位描述
作为Salesforce管理员，你将是我们持续改进Salesforce平台和支持用户的关键人物。理想的候选人应喜欢实施解决方案和管理配置变更的各个方面。
你将负责
- 支持Salesforce团队实施解决方案。
- 管理Salesforce配置变更，包括但不限于流程、管理自定义元数据类型、自定义权限和用户管理。
- 协助实施和维护强大的安全性和数据访问控制。
- 管理与Salesforce集成的应用程序和第三方解决方案。
- 与团队成员协作，收集需求并实施解决方案。
- 跟踪Salesforce的更新和新功能，提出改进建议。
- 在需要时协助处理工单。
你需要具备的条件
- 3年以上作为Salesforce管理员或声明式构建者的实际经验。
- 拥有认证的Salesforce管理员资格。拥有其他认证（高级管理员、应用构建者）优先。
- 功能专长：深入了解Sales Cloud和Service Cloud的流程。
- 敏捷思维：有在Scrumban或敏捷框架中工作的经验，参与每日站会，并通过结构化冲刺待办列表管理任务。
- 协作文档：有创建和维护技术文档的经验，作为整个团队的“单一真实来源”。
- AI生产力：积极使用AI工具加速解决方案设计，自动化重复的管理任务，并提高整体交付速度。
查看英文原文
At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.
We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!
The Role
As a Salesforce Administrator, you will be a key player in helping Bloomerang continually improve our Salesforce platform and support our users. The ideal candidate should enjoy all aspects of implementing solutions and managing configuration changes.
What You Will Do
- Support the Salesforce team in implementing solutions.
- Manage Salesforce configuration changes, including but not limited to flows, managing custom metadata types, custom permissions, and user management.
- Assist in implementing and maintaining robust security and data access controls.
- Manage integrated applications and third-party solutions with Salesforce.
- Collaborate with team members to gather requirements and implement solutions.
- Stay up to date with Salesforce releases and new features to recommend improvements.
- Assist with tickets as needed.
What You Need to Succeed
- 3+ years of hands-on experience as a Salesforce Administrator/Declarative Builder.
- Certified Salesforce Administrator. Additional certifications (Advanced Admin, App Builder) preferred.
- Functional Expertise: Deep experience with Sales Cloud and Service Cloud processes.
- Agile Mindset: Proven experience working within a Scrumban or Agile framework, participating in daily stand-ups, and managing work through a structured sprint backlog.
- Collaborative Documentation: Experience creating and maintaining technical documentation that serves as a "single source of truth" for the wider team.
- AI Productivity: Proactive in using AI tools to accelerate solution design, automate repetitive admin tasks, and improve overall delivery velocity.
- Team-First Communication: Exceptional interpersonal skills with a focus on cross-departmental collaboration; thrives in a peer-review and shared-environment setting.
Benefits
Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
401k
You'll receive a 401k match to help invest in your future.
Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.
Compensation
The salary range for this position is $78,200 - $120,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws
Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.
Accommodations
Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.
Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.