收入周期客户计费专员-临时
Revenue Cycle Client Billing Specialist-Temp
职位描述：
客户计费专员 - 浮动岗位是Natera客户计费团队中的后台计费运营职位。该职位通过处理日常计费工作来支持团队，确保账户正常运转——在人员缺勤期间轮换不同投资组合以提供覆盖，并在高流量时期提供额外支持。理想的候选人应注重细节、以运营为导向，学习能力强，熟练使用电子表格，能够跨多个系统进行多任务处理，理解复杂的计费规则，并能与内部部门协作。
职位概要：
客户计费专员将负责建立和维护与收入周期管理相关的组织内部协作和高效关系，确保计费数据的准确性和完整性，解决计费问题，保持准确的记录，并准备和交付客户发票。
主要职责：
- 确保所有服务的准确及时计费。
- 识别、研究并解决计费案例，与跨职能团队合作以防止未来问题。
- 分析计费趋势，实施流程改进以提升收入周期表现。
- 与内部部门协调，确保正确的系统配置以实现准确开票。
- 开发和维护高效的计费工作流程和流程。
- 审核和处理计费类型更新，确保数据的准确性和完整性。
- 监控计费表现，准备报告，并在需要时升级未解决的问题。
- 识别并利用新技术，推动计费运营的持续改进。
- 与管理层合作，解决影响收入周期表现的趋势和问题。
- 与其他影响收入周期表现的部门建立持续的工作关系。
- 执行其他指派的任务。
薪资范围为20-24美元/小时（美国远程办公）
查看英文原文
ABOUT THE ROLE:
The Client Billing Specialist – Floater is a back-office billing operations role within the Natera Client Billing team. This position supports the team by handling the day-to-day billing processing work that keeps accounts moving — rotating across portfolios to provide coverage during absences and surge support during high-volume periods. The ideal candidate is highly detail-oriented, operationally focused, and a fast learner who is spreadsheet savvy, comfortable multitasking across multiple systems, navigating complex billing rules, and collaborating across internal departments.
POSITION SUMMARY:
The Client Billing Specialist will be responsible for building and maintaining collaborative and productive relationships within the organization relating to Revenue Cycle Management, ensuring the accuracy and completeness of billing data, resolving billing issues, maintaining accurate records, and preparing and delivering client invoices.
PRIMARY RESPONSIBILITIES:
- Ensures accurate and timely billing of all services.
- Identifies, researches, and resolves billing cases, collaborating with cross-functional teams to prevent future issues.
- Analyzes billing trends and implements process improvements to enhance revenue cycle performance.
- Coordinates with internal departments to ensure proper system configuration for accurate invoicing.
- Develops and maintains efficient billing workflows and processes.
- Reviews and processes billing type updates, ensuring data accuracy and completeness.
- Monitors billing performance, prepares reports, and escalates unresolved issues as needed.
- Identifies and leverages new technologies to drive continuous improvement in billing operations.
- Partners with management to address trends and issues impacting revenue cycle performance.
- Establishes an ongoing working relationship with other departments impacting revenue cycle performance.
- Performs other duties as assigned.
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Remote USA
$20—$24 USD
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page