分析工程师
Analytics Engineer
关于Collectly
Collectly是一家快速发展的医疗技术公司，通过人工智能驱动的自动化技术重塑收入周期管理（RCM）。每天有数百万患者在低效的计费系统中挣扎，而医疗机构则面临付款延迟、行政负担加重和运营复杂性上升的问题。
Collectly利用人工智能自动化流程，加速资金流动，并现代化患者的财务体验；使医疗机构能够更高效地运营并专注于提供护理。
这个领域正处于最火热的阶段。医疗行业价值4.9万亿美元，其采用人工智能技术的速度是其他经济领域的2.2倍。RCM是这一变革的核心，因为它为客户带来了明确且可证明的投资回报率。
职位简介
我们正在招聘一名高级产品数据分析师，负责客户和我们团队如何查看产品表现。你将同时参与我们的服务前产品（就诊费用预估、资格和福利、患者支持语音代理）和服务后产品（患者计费、收入周期指标）。你将负责这些产品的仪表盘，提供产品表现的可见性，并利用数据发现产品缺口。
你将自己构建面向客户的指标，主要使用AI工具如Claude Code。这是一个以产品为中心的角色，而非基础设施角色：我们希望你的时间用于了解每个产品的表现以及客户遇到的问题，而不是维护数据管道。
我们是一家混合办公公司，部分团队位于美国圣莫尼卡，部分远程办公，分布在全美及欧洲各地。
主要职责
在这个职位中，你将
负责大多数产品的产品和客户团队使用的仪表盘。
将投诉和开放问题转化为定义良好的指标，并随时间跟踪它们。
在问题升级之前，从数据中发现产品问题。
与创始人、产品经理、工程师和客户成功团队合作，决定测量什么内容，并解释数字为何发生变化。
任职要求
必备条件
至少4年数据或产品分析经验。
精通SQL和Python。
具有产品思维：你从客户体验出发，而不是从表格中的数据出发。
熟练使用AI辅助开发——我们日常使用代理编码工具（如Claude Code等）构建仪表盘和分析。
对数字保持健康的怀疑态度：在信任之前进行验证。
出色的书面和口头沟通能力
查看英文原文
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
About the role
We’re hiring a Senior Product Data Analyst to own how customers and our own teams see product performance. You will work both on our pre-service products (visit cost estimates, eligibility and benefits, patient support voice agent) and post-service (patient billing, revenue cycle metrics). You’ll
own the dashboards for these products, provide visibility into our product performance, and use the data to find product gaps.
You’ll build customer-facing metrics yourself, mostly with AI tools like Claude Code. This is a product role more than an infrastructure one: we want your time going into how each product behaves and what customers run into, not into maintaining pipelines.
We are a hybrid company, partly based in Santa Monica, USA and partly remote, spread out around the United States & Europe.
Key responsibilities
In this role you will
Own the dashboards that product and customer teams work from, across most of our products.
Turn complaints and open questions into defined metrics, and track them over time.
Catch product issues in the data before they become escalations.
Work with the founder, product managers, engineers, and customer success to decide what to measure, and explain why a number moved.
Required qualifications
Must-haves
At least 4 years in data or product analytics.
Strong SQL and Python.
A product mindset: you start from what the customer experiences, not from what’s in the tables.
Fluency with AI-assisted development — we build dashboards and analyses with agentic coding tools (Claude Code and similar) as part of the day-to-day.
Healthy skepticism about numbers: you validate before you trust.
Exceptional written and oral communication skills.
Nice-to-haves
Startup experience.
Experience building dashboards people actually use (Metabase, Looker, or similar).
Healthcare experience: eligibility and benefits, patient billing, revenue cycle.
Comfort reading application code to see where a number comes from.
Collectly is a tech-enabled patient billing platform that works as an add-on for your EHR/PM. Collectly accelerates and increases patient cash flow, streamlines post-service billing operations, and provides the best patient experience that works for all demographics.
Please, see a short video about us