支付准确性专员 1(受益协调)
Payment Accuracy Specialist 1 (Coordination of Benefits)
概述
支付准确性、利益协调(COB)专员1是更大的利益协调业务单元(BU)的成员。利益协调涉及个人拥有两个或更多健康计划的情况。
该职位负责审查和分析多客户影响、复杂的成员选择以及数据查询或过滤器的构建,以识别可收回的利益协调索赔,从而为Cotiviti和我们的客户提供帮助。该人员在有限的监督下工作,并负责确定客户成员的正确责任顺序。此外,他们将准确的索赔回收信息输入Cotiviti专有软件工具,并在整个索赔回收过程中协助相关查询。该职位涉及中等至更复杂的审计项目,范围从低到中等。
职责
- 该人员将在有限的监督下工作,并将对其分配工作的生产效率和质量审查进行监控。
- 展现出独立工作和作为协作团队成员都能取得优异成绩的能力。
- 工作范围包括复杂的成员选择和多客户影响。
- 能够运行并建立查询和过滤器以构建和生成数据报告。
- 展现出积极的问题解决能力,能够高效地解决与数据相关的问题,为以解决方案为导向的环境做出贡献。
- 精通美国医疗保险和医疗补助服务中心(CMS)和国家保险监管者协会(NAIC)的指南,这对准确确定责任至关重要。
- 使用Cotiviti审计工具(恢复管理系统(RMS)、COB追踪器、特定客户系统)完成成员调查。
- 在整个成员调查过程中,在Cotiviti审计工具和/或客户工具中创建细致准确的记录。
- 达到或超过合规和监管指南所确定的生产标准和质量标准,以及团队主管和/或经理在审查客户概念和索赔识别时设定的标准。
- 准备并评估内部和外部的客户争议答复,根据业务单元的需要。
- 识别在报告和简化研究流程方面提高效率的持续改进机会。
- 需要具备良好的沟通技巧,能够与内部和外部客户有效交流。
查看英文原文
Overview
A Payment Accuracy, Coordination of Benefits (COB) Specialist 1 is a member of the greater Coordination of Benefits Business Unit (BU). Coordination of Benefits involves situations in which an individual is covered by two or more health plans.
This role is responsible for reviewing and analyzing the multi-client impact, complex member selection, and query or filter construction of data to identify instances of recoverable Coordination of Benefit claims for the benefit of Cotiviti and our clients. This individual works under limited supervision and is responsible for establishing the correct order of liability for our client’s members. Additionally, they input accurate claim recovery information in the proprietary Cotiviti software tools and assist with related inquiries throughout the claim recovery process. The position involves responsibility for moderate to more complex audit projects, ranging from low to midrange in scope.
Responsibilities
- This individual will work under limited supervision and will be monitored for efficiency in production and quality review of assigned work.
- Demonstrates the ability to excel both independently and as a collaborative team player.
- The scope of work involves complex member selections and multi-client impacts.
- Capability and comfort in running and establishing queries and filters for construction and data reports.
- Demonstrates proactive problem-solving skills and a keen ability to resolve data-related challenges efficiently, contributing to a solution-driven environment.
- Possesses an in-depth knowledge of Centers for Medicare and Medicaid Services (CMS) and National Association of Insurance Commissioners (NAIC) guidelines, crucial for determining liability accurately.
- Utilizes Cotiviti audit tools (Recovery Management System (RMS), COB Tracker, specific client systems) to complete member investigations.
- Creates detail-oriented, accurate notes in Cotiviti audit tools and/or client tools throughout the member investigation.
- Meets or exceeds standards of production and quality as identified by compliance and regulatory guidelines and set forth by the Team Lead and/or Manager when reviewing concept and claim identifications for the client.
- Prepares and evaluates responses to client disputes both internally and externally within the Business Unit as needed.
- Identifies opportunities for continuous improvement for efficiencies within reporting and streamlining research processes.
- Demonstrates understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements.
- Demonstrates a deep understanding of the healthcare industry and a track record of delivering exceptional results.
- Assures confidentiality and security of all data, adhering to all HIPAA (Health Insurance Portability and Accountability) laws and requirements. Demonstrates the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards.
- Has ability to take responsibility for outcome, whether positive or negative and apply learning as applicable.
- Integrates information from various sources and considers broader context.
- Creates innovation to enhance the standard operating rhythm finding new pathways to complete work expectations.
- Actively seeks information to understand rationale and provide exceptional results beyond basic standards.
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
Qualifications
- High School Diploma - Required.
- Bachelor’s degree (Preferred) and/or a minimum of at least two (2) years related experience in healthcare.
- At least 1-2 years of Cotiviti experience is recommended for individuals seeking their next opportunity internally (e.g., employees in current COB Specialist or Payment Accuracy Specialist roles).
- Healthcare industry experience, including knowledge of Coordination of Benefits (Required).
- Computer proficiency including Microsoft Office (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong interest in working with large data sets and various databases.
- Ability to work well in an individual and team environment demonstrating self–motivation to deliver success.
Mental Requirements:
- Ability to analyze large volumes of data, identify trends, discrepancies, and anomalies. Must have exceptional attention to detail to ensure accuracy in financial records and audit findings.
- Demonstrates strong critical thinking skills, with the ability to assess complex situations, identify key issues, and propose practical solutions. Able to approach challenges methodically and with a strategic mindset.
- Makes informed decisions based on available data, regulations, and auditing standards.
- Must be able to weigh options and make recommendations that align with both compliance requirements and organizational goals.
- Strong understanding of auditing standards, regulations, and industry best practices.
- Must be able to apply these standards consistently to ensure accurate and compliant audit processes.
- Ability to recognize when something is wrong or needs further investigation. Must have the initiative to probe deeper into financial records or processes to uncover issues, inconsistencies, or irregularities.
- Ability to work effectively as part of an audit team, sharing insights, collaborating on tasks, and contributing to a positive and productive team dynamic.
Physical Requirements and Working Conditions:
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Repeating motions that may include the wrists, hands, and/or fingers.
- No adverse environmental conditions expected.
- Must be able to provide a dedicated, secure work area.
- Must be able to provide high-speed internet access / connectivity and office setup and maintenance.
Base compensation ranges from $22.60 to $26.00 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.
Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
Date of posting: 9/14/2026
Applications are assessed on a rolling basis. We anticipate that the application window will close on 10/14/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.
Originally posted on Himalayas