运营卓越经理 - 收入周期管理
Operations Excellence Manager - Revenue Cycle Management
运营卓越经理 - 收入周期管理（RCM）负责在收入周期内支持战略和运营改进，主要关注加速现金回收、提高现金流转速度、减少收入流失并提升整体财务表现。该职位是收入周期领导层和一线团队的关键运营和分析合作伙伴。运营卓越经理利用数据、分析和流程改进方法，识别绩效趋势、发现根本原因、优先处理机会，并领导能够带来可衡量的运营和财务成果的项目。该职位直接向收入周期管理副总裁汇报，初期不负责直接下属。
该职位将向收入周期管理副总裁汇报，如果不在爱荷华州得梅因地区，可以远程工作，根据需要偶尔出差。
薪资范围：120,000-135,000美元，外加15%的奖金
福利
我们的员工享受丰富的福利套餐，我们非常自豪能提供这些福利，这也是我们作为雇主与众不同的原因之一。我们重视团队成员，这是我们可以表达重视的一种方式。
福利包括：
- 带薪休假、节假日工资和选择性节假日
- 401(k)匹配
- 寿险
- 短期残疾保险
- 健康、牙科和视力保险
- 产假/陪产假
- 健康储蓄账户（HSA）
- 弹性支出账户（FSA）——健康和子女相关
岗位职责可能包括但不限于：
- 收入周期绩效与分析：监控KPI，识别趋势，进行根本原因分析，并提供可操作的建议
- 运营卓越与流程改进：领导提升回收率、减少账龄、优化工作流程并提高效率的项目
- 跨职能领导与执行：与领导者、主管、计费人员和相关方合作，推动问责制和成果
- 付款人绩效与升级管理：解决报销障碍，管理付款人升级问题，提高报销绩效
- 报告与高管沟通：开发报告、仪表盘和高管级绩效总结
所需技能和经验
- 5年以上收入周期管理的持续工作经验
- 精通Excel和强大的分析能力
- 有分析大型数据集并推动可衡量的运营改进的经验
- 强大的沟通和协作能力
查看英文原文
The Operations Excellence Manager - Revenue Cycle Management (RCM) is responsible for supporting strategic and operational improvements across the revenue cycle with a primary focus on accelerating cash collections, increasing cash velocity, reducing revenue leakage, and improving overall financial performance. This role serves as a key operational and analytical partner to Revenue Cycle leadership and frontline teams. The Operations Excellence Manager leverages data, analytics, and process improvement methodologies to identify performance trends, uncover root causes, prioritize opportunities, and lead initiatives that deliver measurable operational and financial results. This position reports directly to the Vice President of Revenue Cycle Management and does not initially have direct reports.
This position will report to the Vice President, Revenue Cycle Management and if not local to the Des Moines, IA area, can work remotely with required occasional travel as needed.
Salary range: $120,000-135,000 plus 15% bonus
Benefits
Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.
Benefits include:
-PTO, holiday pay and holiday of choice
-401(k) match
-Life insurance
-Short-term disability
-Health, dental and vision insurance
-Maternity/paternity leave
-Health savings account (HSA)
-Flex spending accounts (FSA) – health and dependent
Position Responsibilities may include, but not limited to
- Revenue Cycle Performance & Analytics: Monitor KPIs, identify trends, conduct root-cause analysis, and provide actionable recommendations
- Operational Excellence & Process Improvement: Lead initiatives to improve collections, reduce aging, optimize workflows, and enhance efficiency
- Cross-Functional Leadership & Execution: Partner with leaders, supervisors, billers, and stakeholders to drive accountability and results
- Payer Performance & Escalation Management: Resolve reimbursement barriers, manage payer escalations, and improve reimbursement performance
- Reporting & Executive Communication: Develop reporting, dashboards, and executive-level performance summaries
Required Skills and Experience
- 5+ years’ progressive Revenue Cycle Management experience
- Advanced Excel and strong analytical skills
- Experience analyzing large data sets and driving measurable operational improvements
- Strong project leadership, communication, and influencing skills
Preferred Skills and Experience
- Power BI skills
- Prior leadership or management experience
Physical Requirements
- Repetitive motions that include the wrists, hands and/or fingers
- Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Originally posted on Himalayas