实施项目经理
Project Manager, Implementations
**改变银行服务客户的方式**
Prelim 正在革新金融机构的客户开户和服务方式。我们的平台为美国各地的金融机构提供关键的银行业务支持,从社区银行到数十亿美元的信用合作社。我们是一家快速发展的远程优先初创公司,致力于让每个人都能更便捷地使用银行服务。
**为什么我们需要你**
我们正在寻找一名实施项目经理加入我们的实施团队,带领银行完成数字化转型之旅。你将同时管理多个高风险的部署项目,协调跨职能团队,并确保我们的银行客户按时成功上线。
这是一个需要亲力亲为的角色,组织能力与执行力缺一不可。你将成为指挥者,协调复杂的实施过程,同时与银行高管和运营团队建立信任关系。
**你将负责**
- 同时管理多个银行的实施项目,跟踪依赖关系和风险,推动项目按时完成
- 主持客户会议,与从高管到运营人员的各方利益相关者建立信任关系,处理困难对话并管理期望
- 协调跨职能团队,包括实施架构师、软件工程师和客户成功团队,确保项目顺利执行和上线后的过渡
- 在客户和内部团队之间翻译复杂的技术需求,同时保护你的实施团队免受范围蔓延的影响
- 在需要时亲自参与配置和调试工作,确保在资源紧张的情况下项目持续推进
- 记录解决方案并识别流程改进点,以提升未来的部署效率和团队效能
- 在需要额外支持以解决关键问题时,战略性地向上级和销售团队汇报
**我们希望你具备**
- 软件实施或专业服务领域的背景
- 技术素养,能够理解平台的功能和限制
- 熟悉无代码平台或集成项目
- 有同时管理多个复杂项目的成功经验
- 在压力下保持冷静,当客户焦虑且截止日期临近时也能保持镇定
- 出色的组织能力,依靠任务清单和日历来工作
- 与技术人员和非技术人员沟通的能力
查看英文原文
**Transform how banks serve their customers**
Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the U.S., from community banks to multi-billion dollar credit unions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone.
**Why We're Looking for You**
We're looking for a Project Manager, Implementations to join our Implementation team and lead banks through their digital transformation journey. You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams, and ensure our banking clients successfully launch on time.
This is a hands-on role where organization meets execution. You'll be the conductor orchestrating complex implementations while building trusted relationships with banking executives and operations teams.
**What You'll Do**
- Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion
- Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations
- Coordinate cross-functional teams including Implementation Architects, Software Engineers, and Customer Success to ensure smooth project execution and post-launch transitions
- Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep
- Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints
- Document solutions and identify process improvements to enhance future deployments and team efficiency
- Escalate strategically to sales and leadership when additional support is needed to unblock critical issues
**What We're Looking For**
- Background in software implementations or professional services
- Technical aptitude, ability to understand platform capabilities and limitations
- Familiarity with no-code platforms or integration projects
- Proven ability to manage multiple complex projects simultaneously
- Grace under pressure, you stay calm when clients are stressed and deadlines are tight
- Exceptional organizational skills, you live by your task lists and calendars
- Strong communication abilities with both technical and non-technical audiences
- Natural problem solver who finds creative solutions within constraints
- Self-starter who takes ownership without waiting for direction
- Legally authorized to work in the United States and located within the continental United States
**Nice to Haves**
- Experience in financial services, banking, or fintech
- Technical skills in a scripting language
- Previous experience managing aggressive timelines with fixed deadlines
**About Prelim**
Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. If you’re excited to help shape the future of the banking industry, we encourage you to apply and join our team at Prelim. We are seeking individuals who are driven, ambitious, and eager to make a real impact in a traditional industry ready for technological innovation.
We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company retreats.
Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.