客户合作伙伴 - 技术、媒体与电信
Client Partner - Technology, Media & Telecom
Blend360是一家领先的以数据、人工智能和营销咨询为核心的公司,与全球最具雄心的组织合作,将复杂挑战转化为竞争优势。我们处于深度分析严谨性与务实商业执行的交汇点——帮助财富1000强企业和私募支持的公司通过数据、技术和专业知识实现变革性价值。
Blend360正在寻找一位高级客户合伙人,负责并拓展一个在科技、媒体与电信(TMT)领域具有战略意义的成熟客户——特别关注电信和ISP市场。这是一个对具备高管气质、深入行业知识并真正热衷于将数据、分析和AI转化为可衡量客户成果的人士具有高影响力的角色。
你将成为一个大型活跃客户的首要关系负责人和增长推动者——整合合适的Blend360人才、能力和产品,帮助客户解决复杂的业务挑战并挖掘新机遇。
你将负责
· 全面负责客户账户——策略、增长执行和损益——有明确的目标扩大合作关系并加深Blend360在客户组织中的影响力。
· 识别并完成客户组合中的新业务机会;制定并交付能体现客户战略重点的有说服力的提案、建议书和工作说明书(SOW)。
· 协商为客户提供强大价值同时为Blend360带来健康利润率的定价和合作结构。
· 通过预见需求、主动解决问题并持续履行承诺来提升整体客户满意度。
· 将客户的决策者与合适的Blend360能力、实践负责人和人才联系起来,以应对他们最重要的数据、分析和技术挑战。
· 成为客户高级利益相关者(从副总裁到高管)在技术、营销、运营和财务职能方面的值得信赖的顾问。
· 在内部代表客户的声音,确保Blend360的交付团队理解业务背景并具备成功所需的条件。
行业专长
· 在数据驱动的营销、分析或数据服务领域拥有10年以上客户管理或业务发展经验——其中至少5年专注于TMT行业。
· 对电信和ISP行业有深入了解:熟悉竞争动态、客户痛点、商业模式及技术趋势。
查看英文原文
Blend360 is a premier data, AI, and marketing consulting firm that partners with the world's most ambitious organizations to turn complex challenges into competitive advantage. We sit at the intersection of deep analytical rigor and pragmatic business execution—helping Fortune 1000 companies and Private Equity-backed businesses unlock transformational value through data, technology, and human expertise.
Blend360 is looking for a senior Client Partner to own and grow a strategic, established account in the Technology, Media & Telecom (TMT) space — with a specific focus in the telecommunications and ISP market. This is a high-impact role for someone who brings executive presence, deep sector knowledge, and a genuine passion for turning data, analytics, and AI into measurable client outcomes.
You will serve as the primary relationship owner and growth driver for a large, active account — bringing together the right Blend360 talent, capabilities, and offerings to help the client solve complex business challenges and unlock new opportunities.
What You'll Do
· Own the full account — strategy, growth execution, and P&L — with a mandate to expand the relationship and deepen Blend360's footprint within the client organization.
· Identify and close new business opportunities across the client portfolio; develop and deliver compelling pitches, proposals, and Statements of Work (SOW) that speak to the client's strategic priorities.
· Negotiate pricing and engagement structures that deliver strong value for the client while achieving healthy margins for Blend360.
· Drive overall client satisfaction by anticipating needs, resolving issues proactively, and consistently delivering on commitments.
· Connect decision makers at the client with the right Blend360 capabilities, practice leaders, and talent to address their most important data, analytics, and technology challenges.
· Act as a trusted advisor to senior client stakeholders — from VP to C-suite — across technology, marketing, operations, and finance functions.
· Represent the voice of the client internally, ensuring Blend360's delivery teams understand the business context and are set up to succeed.
Industry Expertise
· 10+ years of experience in client management or business development within data-driven marketing, analytics, or data services — with a minimum of 5 years focused on the TMT sector.
· Deep understanding of the telecommunications and ISP landscape: familiarity with the competitive dynamics, customer lifecycle challenges, network operations, and digital transformation pressures facing Tier 1 and Tier 2 telcos and ISPs.
· Established network of senior relationships across telecom and ISP organizations — you know how these companies buy, who the decision makers are, and how to navigate complex, matrixed procurement environments.
· Fluency in the data and analytics use cases most relevant to telecom and ISP clients: churn reduction, customer lifetime value modeling, network analytics, revenue assurance, personalization at scale, and AI-driven customer experience.
Consulting & Client Management Background
· Big 4 or top-tier management consulting background (or equivalent) strongly preferred. Experience in a consulting environment shapes the structured problem-solving approach, executive communication style, and commercial discipline this role demands.
· Proven track record of growing accounts — not just retaining them. You have a history of expanding scope, introducing new capabilities, and converting relationships into revenue.
· Ability to partner effectively with Capability and Practice Leaders to shape solutions and close new business. You are a connector as much as a closer.
· Experienced at building business cases and ROI narratives that resonate with data-driven and finance-oriented stakeholders.
How You Work
· You have the 'driver' gene — proactive, energized by building relationships, and relentless in pursuing new opportunities across the client organization.
· Passionate about the intersection of data, analytics, and technology — and genuinely excited to bring those capabilities to bear on clients' most pressing challenges.
· Executive-level presentation and communication skills; you are as comfortable in a boardroom as you are in a working session with an analytics team.
· Creative, resourceful, solutions-oriented, and highly organized. You manage ambiguity well and keep multiple workstreams moving simultaneously.
· Collaborative and flexible — you know how to bring internal teams along without losing momentum.
· Willing and able to travel to client locations as the engagement requires.
The starting pay range for this role is $275,000 - $325,000.. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, paid holidays, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.
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