网站体验高级总监
Website Experience Sr. Director
你的健康，我们的使命。加入一家正在塑造更健康世界的企业。
了解我们
在Wellhub，我们正在革新职场健康。我们的平台将全球员工与最佳健身、正念、心理咨询、营养和睡眠合作伙伴连接在一起，所有服务都通过一个简单的订阅即可获得。总部位于纽约市，团队成员遍布欧洲、北美和南美，我们致力于让每家公司都成为健康公司。
我们相信工作应该是充实、鼓舞人心且平衡的。在这里，你会遇到一个重视健康、协作和多元视角的团队，激情与创造力推动边界，创造真正的影响力。你的贡献将帮助塑造一个更健康、更平衡的世界，不仅对你，也对全球数百万人。
加入我们，重新定义健康的未来！
机会介绍
我们在巴西或美国（接受远程办公）的市场营销运营部门招聘一名网站体验高级总监！
向市场营销运营副总裁汇报，该职位负责Wellhub网站的演进——从传统管理的网站转变为代理式网站体验和运营模式，其中AI代理越来越多地处理内容组装、个性化、身份解析和优化，使团队能够专注于战略、判断性决策以及重要的例外情况。这是一个注重实践的战略角色：负责路线图、设计、测试、数据和执行，并带领产品经理、UX设计师、网页分析人员和开发人员实现这一愿景。你应具备对代理式AI在网站上带来杠杆效应与引入风险的明确观点，并能向技术和非技术利益相关者捍卫这一观点。
你的影响
- 领导Wellhub网站体验的愿景、路线图和策略，推动其向代理式网站体验和运营模式发展——其中AI代理越来越多地处理内容组装、个性化和优化。
- 全面负责转化率优化：定义实验策略，评估并优先安排A/B测试，领导定性研究和行为调查，并将结果转化为优化决策。
- 负责网站性能测量和自动化报告（流量、潜在客户、注册、转化），通过数据分析、热力图和Amplitude + Looker等工具分析访客行为。
- 与组织内的各利益相关方合作，塑造网站体验
查看英文原文
**Your wellbeing, our mission. Join a company shaping a healthier world.**
**GET TO KNOW US**
At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.
We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.
**Join us in redefining the future of wellbeing!**
**THE OPPORTUNITY**
We are hiring a **Website Experience Sr. Director** in our **Marketing Operations** area in **Brazil or the US (Remote accepted)**!
Reporting to the VP of Marketing Operations, this role owns the evolution of Wellhub's website — from a traditionally-managed site to an Agentic Website Experience and Operations model, where AI agents increasingly handle content assembly, personalization, identity resolution, and optimization, freeing the team to focus on strategy, judgment calls, and the exceptions that matter. This is a hands-on strategic role: owning the roadmap, design, testing, data, and execution, and leading product managers, UX designers, web analytics, and developers to deliver on that vision. You're expected to have a real point of view on where agentic AI creates leverage on a website versus where it introduces risk, and to be able to defend that point of view to technical and non-technical stakeholders alike.
**YOUR IMPACT**
- Lead the vision, roadmap, and strategy for Wellhub's website experience, driving its evolution toward an Agentic Website Experience and Operations model — where AI agents increasingly handle content assembly, personalization, and optimization.
- Own conversion rate optimization end-to-end: define experimentation strategy, size and prioritize A/B tests, lead qualitative research and behavioral surveys, and translate results into optimization decisions.
- Own website performance measurement and automated reporting (traffic, MQLs, sign-ups, conversions), analyzing visitor behavior through data synthesis, heat mapping, and tools like Amplitude + Looker.
- Partner with stakeholders across the organization to shape the website experience for product launches, content, campaigns, and the broader roadmap.
- Lead the website design and UX function, including the Mantra design system and the end-to-end design-to-code operating model (Figma to Mantra to Strapi), owning the quality bar for both human- and agent-generated work.
- Evaluate, pilot, and scale agentic AI and AI orchestration tools for the website — defining human-in-the-loop boundaries, guardrails, and escalation paths — and identify, procure, and roll out best-in-class website technology and platforms.
- Own the site's readiness for AI-driven discovery and personalization: architect content and information architecture for SEO, GEO/AEO, and Web MCP, lead the rollout of AI-powered personalization and predictive experimentation, and ensure conversational/AI-assisted website interactions align with the broader company AI architecture.
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.
**WHO YOU ARE**
- A seasoned digital/website leader with proven experience and ownership of a website and hands-on experience running experimentation programs.
- Deep expertise across web tech stacks — analytics platforms, headless CMS, and web design systems — with a track record of managing them end-to-end.
- Concrete, hands-on experience applying AI/agentic technology to marketing or web workflows (agent frameworks, AI personalization/CRO, conversational content tooling, or GEO/AEO strategy), including AI-assisted design-to-code workflows in production.
- A clear, defensible point of view on where agentic AI creates leverage versus risk in B2B contexts, with the ability to bridge marketing, martech/engineering, and data teams on AI implementation.
- Experience leading design and/or research functions, or credibly managing senior design ICs and design system owners, including owning a design system as shared infrastructure rather than a component library.
- A strong cross-functional leader who thrives in matrixed, fast-paced, hyper-growth environments, balancing internal business needs with a customer-centric mindset.
- Analytically rigorous, with strong critical thinking to translate complex AI topics into actionable insights and a sharp focus on KPIs and conversion metrics.
- Quick to adapt to new domain contexts, AI trends, and vendor tools, with experience working across global companies and website localization.
We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in B2B website management and hands-on application of agentic AI/experimentation are mandatory requirements.
**WHAT WE OFFER YOU**
With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.
Our flexible benefits program allows you to customize some of the benefits, according to your needs!
**Our benefits include:**
**WELLHUB:** Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
**WELLZ:** A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.
**HEALTHCARE:** Health, dental, and life insurance.
**FLEXIBLE WORK:** As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.
**FLEXIBLE SCHEDULE:** Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.
**PAID TIME OFF:** It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!
**PAID PARENTAL LEAVE:** Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.
**CAREER GROWTH:** Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
**CULTURE:** You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. [Learn more about our shared culture and values here.](https://wellhub.com/en-us/careers/our-values/)
**Want to see what it’s really like to work here? Follow us on** [**Instagram**](https://www.instagram.com/lifeatwellhub/) **@lifeatwellhub and watch our team video on** [**YouTube**](https://www.youtube.com/watch?v=ZgIPiszTVm4) **!**
**_Wellhub was named a Top Sales Team of 2025!_** _This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference?_ [_Read more about the award here._](https://www.instagram.com/p/DLpuPnVAUXk/?img_index=1)
**Diversity, Equity, and Belonging at Wellhub**
We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.
Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. [Read more about it here.](https://www.linkedin.com/posts/wellhub_fairpay-syndio-activity-7407826561531363328-wbN_?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAzHQWABKsRqcpvxy4QpDCJNe_szRdC4hgY)
Questions on how we treat your personal data? See our [Aviso de Privacidade para Candidatos.](https://wellhub.com/en-us/careers/job-applicant-privacy-notice/#:~:text=Aviso%20de%20Privacidade%20para%20Candidatos)
**#LI-REMOTE**