AI部署经理
AI Deployment Manager
Cresta 释放客户体验的真正潜力，将每次对话转化为竞争优势。Cresta 的统一 AI 平台结合了对话 AI 代理、实时人工代理增强功能以及全面的对话智能，从而在每个渠道中提升收入和效率。包括联合航空、Cox Communications 和万豪在内的全球领先公司每天使用 Cresta 来打造世界级的客户体验。
Cresta 源自斯坦福人工智能实验室，已从包括 a16z、Greylock 和 Sequoia 在内的全球顶级投资方筹集了超过 2.7 亿美元。Cresta 的领导团队包括当今人工智能领域的顶尖人才。我们的首席执行官 Ping Wu 曾创立并领导了谷歌的 Contact Center AI 和 Vertex AI 平台，在加入 Cresta 前致力于构建人工智能驱动的客户体验的未来。
在未来几年，人工智能将重新定义世界各地人们与企业互动的方式。来 Cresta 一起构建这个未来吧。
职位简介：
在 Cresta，发布 AI 只是故事的一半。成功部署才是产生真正影响的地方。
作为亚太区的 AI 部署经理，你将负责将前沿 AI 转化为实际成果的关键时刻。你将全程主导客户部署，将雄心勃勃的 AI 计划转化为可落地、被采用的解决方案，从而在我们拓展亚太地区的过程中推动可衡量的业务成果。
这个职位适合那些热爱领导复杂项目、直接与客户合作，并看到技术带来实际改变的人。你将亲力亲为、面向客户，并深度参与 Cresta 如何规模化交付价值。
成功的表现包括：
- 客户推出真正被使用的 AI 解决方案，并带来真实的业务成果
- 部署顺利进行，按时完成，并符合明确的成功指标
- 客户在部署后充满信心、兴奋，并准备好扩展
- 内部团队依赖你为复杂的项目带来清晰度、结构和推动力
- 你能够持续将复杂性转化为进展
我们看重的资质包括：
- 有领导技术或 AI 驱动的 SaaS 实施的经验
- 强大的项目管理能力，同时具备咨询式、以客户为中心的思维
- 能够熟练处理技术概念、数据和分析
- 能够将复杂的技术转化为清晰、可操作的计划
- 有执行力、结果导向和责任感
- 在快节奏、高增长的环境中表现出色
查看英文原文
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the Role:
At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact happens.
As an AI Deployment Manager in APAC, you’ll own the moment where cutting-edge AI becomes real-world results. You’ll lead customer deployments end-to-end, turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes as we expand in the APAC region.
This role is perfect for someone who loves leading complex projects, working directly with customers, and seeing technology make a tangible difference. You’ll be hands-on, customer-facing, and deeply embedded in how Cresta delivers value at scale.
What Success Looks Like:
- Customers launch AI solutions that actually get used—and drive real business outcomes
- Deployments run smoothly, on time, and against clearly defined success metrics
- Customers leave deployment confident, excited, and ready to scale
- Internal teams rely on you to bring clarity, structure, and momentum to complex initiatives
- You consistently turn complexity into forward progress
Qualifications We Value:
- Experience leading technical or AI-driven SaaS implementations
- Strong project management skills paired with a consultative, customer-first mindset
- Comfort working with technical concepts, data, and analytics
- Ability to translate complex technology into clear, actionable plans
- Bias toward execution, outcomes, and ownership
- Thrives in fast-paced, high-growth environments
Why You’ll Love This Role:
- You’ll own some of the most visible and impactful work at Cresta
- You’ll work hands-on with cutting-edge AI used by leading enterprises
- You’ll partner deeply with customers and see the impact of your work firsthand
- You’ll collaborate with world-class teams across product, engineering, and GTM
- You’ll help define what “great AI deployment” looks like at scale
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Paid parental leave for all new parents welcoming a new child
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- 20 days of vacation time to promote a healthy work-life blend
Compensation at Cresta:
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role includes Base + Bonus + Equity
Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).
Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.
Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.