高级解决方案工程师
Senior Solutions Engineer
你准备好解锁智能了吗？
如果你认为自己不完全符合以下所有条件，但仍对这份工作感兴趣，请申请。没有人能完全满足所有要求——我们寻找的是在某些领域特别出色，并且在其他领域有兴趣和能力的候选人。
职位简介：
Kong 正在寻找一名销售工程师，他/她有动力帮助推动新业务，推广我们的技术，为客户上手和培训，以及与现有客户建立收入潜力。理想情况下，该候选人应有使用开源技术的经验，并对 NGINX、Docker、HTTP、AWS、Postgres 和 Cassandra 有良好的了解。
你会做什么：
- 支持现场销售，帮助客户理解 Kong API 管理平台的价值
- 理解并帮助建立客户需求，在整个销售生命周期中（从初步产品评估到生产）建立可信赖的客户关系
- 支持 PoC 在整个评估过程中的实施
- 确保所负责客户群体的 100% 满意度
- 优先考虑客户需求，并与支持、产品和工程团队协调以支持客户需求
- 为 DevOps、实施和服务项目创建技术文档
- 完成经理要求的其他任务
你会带来什么：
- 在 SAAS、开源或企业软件公司有 7 年以上软件工程师和/或销售工程师管理经验。
- 我们也会考虑那些有售后或支持背景，有兴趣并且具备技术销售能力的人。
- 对云计算趋势和开源商业模式有扎实的理解。
- 你是一个优秀的倾听者和沟通者。
- 你能够自信地与产品经理、工程师和高管进行讨论。对在高知名度、快节奏的初创文化中工作的热情。
加分项：
- 有 Docker 经验。
- 熟练使用 Linux 操作系统。
- 熟悉 CD/CI 流水线。
- 有任何 Kubernetes、DCOS/Mesos 或 Docker Swarm 的知识是加分项。
#LI-TR1
关于 Kong：
Kong Inc.，人工智能连接公司，正在构建人工智能的连接层。Kong 的统一 API 和 AI 平台被财富 500 强企业和人工智能原生初创公司所信赖，使组织能够在任何模型、任何云上安全、管理、加速、治理和货币化 API 和 AI 流量中的智能流动。更多信息请访问官网。
查看英文原文
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.
What You'll Do:
- Support field sales in helping customers understand the value of the Kong API Management platform
- Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
- Support PoCs throughout the entire evaluation process
- Ensure 100% customer satisfaction across assigned set of accounts
- Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
- Create technical documentation for DevOps, implementations, and services engagements
- Any additional tasks required by manager
What You'll Bring:
- 7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.
- We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.
- Solid understanding of cloud computing trends and open source business models.
- You are a strong listener and communicator.
- You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus points:
- Experience with Docker.
- Fluent working on Linux OSes.
- Familiarity with CD/CI pipeline.
- Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.