高级项目运营分析师
Senior Program Operations Analyst
职责
Peraton Labs 正在寻找一名高级项目运营分析师,以支持 FAA BNATCS CTO 组织在快节奏、高度协作的任务环境中开展工作。该职位将是 BNATCS CTO 运营团队的关键成员,帮助建立并维护结构、协调、文档和执行纪律,以确保我们不断壮大的技术组织保持一致。成功候选人将与技术团队、运营领导以及内部和客户利益相关者合作,确保承诺被记录,行动被分配并完成,会议高效且有记录,团队优先事项和交付成果保持可见和有序。
该职位适合一位高度有条理、能够在初创环境中跨多个工作流工作的个人,能够坚持推动行动完成,并能在不依赖正式权威的情况下影响执行。高级项目运营分析师必须能够与运营和高管内部及外部利益相关者有效沟通,以确保关键目标和交付成果得到认真执行。
此职位的最佳候选人应具备坚持不懈但不咄咄逼人的性格,注重结构和细节,以行动为导向,能够适应不确定性,善于沟通,积极主动,专注于任务,并且具有协作精神。
主要职责可能包括:
- 维护和管理团队的行动项、承诺、决策和后续跟踪,确保明确的所有者、截止日期、状态和关闭情况
- 主动跟进行动负责人和利益相关者,推动承诺的完成,并识别逾期、受阻或存在风险的活动
- 协调和安排内部团队、领导、客户利益相关者和合作伙伴组织的会议
- 制定会议议程,记录详细且可操作的会议纪要,记录决策,识别后续要求,并根据需要分发或保存记录
- 保持对团队优先事项、里程碑、路线图活动、交付成果、依赖关系和即将进行的承诺的可见性
- 在技术工作流、运营人员、领导和利益相关者之间担任协调点,确保信息和期望得到一致传达
- 支持在 Jira、Confluence、SharePoint、MS Teams、Pla 等工具中维护和组织运营信息
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Responsibilities
Peraton Labs is seeking a Senior Program Operations Analyst to support the FAA BNATCS CTO organization in a fast-paced, highly collaborative mission environment. This role will serve as a key member of the BNATCS CTO Operations team and help establish and maintain the structure, coordination, documentation, and execution discipline necessary to keep our growing technical organization aligned. The successful candidate will work across technical teams, operational leadership, and internal and customer stakeholders to ensure commitments are captured, actions are assigned and followed through to completion, meetings are productive and documented, and team priorities and deliverable remain visible and organized.
This role is ideal for an individual who is highly organized, comfortable working across multiple workstreams in a startup environment, persistent in driving actions to closure, and capable of influencing execution without relying on formal authority. The Senior Program Operations Analyst must be comfortable interfacing with operational and executive internal and external stakeholders to ensure key objectives and deliverables are dutifully executed.
The strongest candidates for this position should be persistent without being abrasive, structured and detail-oriented, action-oriented, comfortable with ambiguity, an effective communicator, proactive, mission-focused, and collaborative.
Key responsibilities may include:
- Maintain and manage team action-items, commitments, decisions, and follow-up tracking, ensuring clear ownership, due dates, status, and closure
- Proactively follow up with action owners and stakeholders to drive commitments to completion and identify overdue, blocked, or at-risk activities
- Coordinate and schedule meetings across internal teams, leadership, customer stakeholders, and partner organizations
- Develop meeting agendas, capture detailed and actionable meeting notes, document decisions, identify follow-up requirements, and distribute or maintain records as appropriate
- Maintain visibility into team priorities, milestones, roadmap activities, deliverables, dependencies, and upcoming commitments
- Serve as a coordination point between technical workstreams, operations personnel, leadership, and stakeholders to ensure information and expectations are communicated consistently
- Support maintenance and organization of operational information across tools such as Jira, Confluence, SharePoint, MS Teams, Planner, and other collaboration or work-management platforms
- Help establish and continuously improve repeatable operational processes, templates, meeting structures, trackers, documentation standards, and communication practices.
- Support preparation of status updates, leadership briefings, operational reports, roadmap reviews, and other recurring program materials
Qualifications
Required Qualifications
- Minimum of a Bachelor’s degree with 8+ years of experience, Master’s degree with 6+ years, or PhD with 3+ years. 4 additional years of relevant experience may be considered in lieu of a degree
- Demonstrated ability to stay synced with leadership
- Experience in operations, program coordination, project coordination, program management support, recruiting operations, business operations, staff operations, or another environment requiring management of multiple concurrent activities and stakeholders
- Demonstrated ability to manage action items, deadlines, deliverables, priorities, and follow-up activities across multiple individuals or teams
- Experience translating loosely structured discussions into clear actions, owners, deadlines, and documented decisions
- Strong organizational skills and attention to detail, with the ability to maintain accurate records while managing numerous concurrent activities
- Strong written communication skills with demonstrated ability to capture complex discussions and convert them into concise meeting notes, decisions, actions, and follow-up requirements
- Strong interpersonal communication skills and the ability to work effectively with technical personnel, managers, senior leaders, customers, and external stakeholders
- Ability to influence and professionally hold peers and stakeholders accountable for commitments and deadlines
- Proficiency with Microsoft 365 collaboration tools, including Outlook, Teams, Word, Excel, and PowerPoint
- Experience with Atlassian Confluence and Jira, including organization documentation, maintaining project information, tracking work, and supporting team workflows
- US Citizenship with ability to obtain/maintain an FAA Public Trust suitability
Preferred Qualifications
- Prior experience supporting technical, engineering, research and development, analytics, IT, aviation, defense, or government program environments
- Experience with Microsoft SharePoint, Planner, Power Automate, Forms, or similar collaboration and workflow-management platforms
- Experience maintaining program roadmaps, integrated schedules, milestone trackers, action logs, decision logs, risk registers, or deliverable trackers
- Familiarity with Agile, Scrum, Kanban, or other iterative delivery methodologies
- Prior leadership or staff experience involving synchronization, planning, battle rhythm management, task tracking, reporting, personnel coordination, or cross-functional execution
Peraton Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We are committed to creating a diverse and inclusive workplace where all team members feel valued and can contribute their best work
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Originally posted on Himalayas