忠诚度与VIP增长策略与运营高级专员
Senior Associate, Loyalty & VIP Growth Strategy & Operations
在DraftKings，人工智能正成为我们现在和未来的重要组成部分，它推动着当今工作的完成，指导更明智的决策，并激发大胆的想法。它正在改变我们提升客户体验、优化运营和开启新可能的方式。我们的团队充满创新精神，积极拥抱新兴技术。我们没有等待未来到来，而是一步一步地塑造它。对于那些将人工智能视为进步驱动力的人，一起来创造未来吧。
王冠属于你
作为高级助理，战略与运营，你将制定策略，增强我们忠诚度与VIP增长（LVG）组织的绩效。跨职能合作，你将为领导者提供数据驱动的洞察、竞争情报和可扩展的流程，以支持高影响力的决策。你将帮助制定和执行战略计划，同时识别利用人工智能和自动化改进团队工作方式的机会，以支持组织的持续增长。
作为高级助理，战略与运营，你将负责
- 构建战略路线图和可扩展的流程，以增强忠诚度与VIP增长组织的绩效，并与公司整体目标保持一致。
- 制定基于关键绩效指标的绩效评估方法，利用数据揭示洞察、发现机会并支持战略决策。
- 主导竞争情报工作流，包括市场调研、竞争对手基准分析、数据分析以及行业趋势的识别。
- 将数据和竞争情报转化为清晰、可行的建议，以支持忠诚度与VIP增长战略、投资和执行。
- 识别并实施利用人工智能和自动化优化工作流程的机会，同时构建人工智能驱动的工具和代理，提高团队生产力并创造可扩展的工作方式。
- 与跨职能团队和关键利益相关者合作，执行战略计划，改善日常运营，并推动更强的业务表现。
你将具备
- 相关领域的学士学位，至少2年在咨询、投行、战略运营与规划或类似领域的工作经验。
- 拥有竞争情报或市场研究工作流的经验，包括竞争对手分析、行业研究以及定量和定性数据分析。
- 使用AI和自动化工具的经验，以优化工作流程并提高效率。
查看英文原文
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Senior Associate, Strategy & Operations, you’ll shape strategies that strengthen performance across our Loyalty & VIP Growth (LVG) organization. Working cross-functionally, you’ll equip leaders with data-driven insights, competitive intelligence, and scalable processes that inform high-impact decisions. You’ll help develop and execute strategic initiatives while identifying opportunities to use AI and automation to improve how our teams work and support the continued growth of the organization.
What You Will Do as a Senior Associate, Strategy & Operations
- Build strategic roadmaps and scalable processes that strengthen performance across the Loyalty & VIP Growth organization and align with broader company objectives.
- Develop and implement a KPI-based approach to evaluating performance, using data to surface insights, identify opportunities, and inform strategic decisions.
- Own competitive intelligence workstreams, including market research, competitor benchmarking, data analysis, and the identification of emerging industry trends.
- Translate data and competitive intelligence into clear, actionable recommendations that inform Loyalty & VIP Growth strategy, investment, and execution.
- Identify and implement opportunities to use AI and automation to optimize workflows, while building AI-enabled tools and agents that increase team productivity and create scalable ways of working.
- Partner with cross-functional teams and key stakeholders to execute strategic initiatives, improve day-to-day operations, and drive stronger business performance.
What You Will Bring
- A Bachelor’s Degree in a relevant field with at least 2 years of experience in consulting, investment banking, strategic operations and planning, or a similar field.
- Experience owning competitive intelligence or market research workstreams, including competitor analysis, industry research, and quantitative and qualitative data analysis.
- Experience using AI to optimize workflows and build tools or agents that improve the efficiency and quality of work.
- Proven ability to manage multiple projects and stakeholders simultaneously, prioritize based on business needs, and align cross-functional teams around shared goals.
- Strong strategic and analytical capabilities, with experience translating complex data into clear business insights and recommendations; proficiency in Google and Microsoft applications and experience with AI-enabled tools such as Claude, SQL, and Snowflake are preferred.
- Ability to obtain and maintain required State Gaming Licenses.
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 70,500.00 USD - 88,100.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Originally posted on Himalayas