客户注册专员
Customer Enrollment Specialist
我们是谁：
Motive 为从事实体运营的人员提供工具，使他们的工作更安全、更高效、更盈利。前所未有的，安全、运营和财务团队可以在一个系统中管理他们的司机、车辆、设备和车队相关支出。结合行业领先的 AI 技术，Motive 平台为您提供全面的可见性和控制力，并通过自动化和简化任务大幅减少人工工作量。
Motive 服务近 10 万个客户——从财富 500 强企业到小型企业——涵盖多个行业，包括交通运输和物流、建筑、能源、现场服务、制造、农业、食品和饮料、零售以及公共部门。
访问以了解更多信息。
我们是谁：
Motive 为从事实体运营的人员提供工具，使他们的工作更安全、更高效、更盈利。前所未有的，安全、运营和财务团队可以在一个系统中管理他们的司机、车辆、设备和车队相关支出。结合行业领先的 AI 技术，Motive 平台为您提供全面的可见性和控制力，并通过自动化和简化任务大幅减少人工工作量。Motive 服务近 10 万个客户——从财富 500 强企业到小型企业——涵盖多个行业，包括交通运输和物流、建筑、能源、现场服务、制造、农业、食品和饮料、零售以及公共部门。访问以了解更多信息。
职位介绍：
MVR 专家本质上是一名项目经理，负责为客户合规团队组织和管理特定州的机动车记录（MVR）入职流程的端到端过程。您需要同时处理数十个项目，每个项目都有各自特定州的文件、时间线和利益相关者，因此需要强大的组织能力以及注重执行的倾向。该职位向产品专家高级经理汇报，并位于合规运营、供应商管理和客户沟通的交汇点。
日常工作中，您将提交和跟踪各州的文件，作为与外部供应商合作伙伴的主要联系人，并直接与客户和内部实施顾问沟通，确保每个项目顺利进行。理想的候选人能够在处理大量并行工作流的同时，不忽视细节。
查看英文原文
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit to learn more.
Who We Are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit to learn more.
About the Role:
The MVR Specialist is a project manager at heart, owning the end-to-end process of organizing and managing the Motor Vehicle Records (MVRs) state specific onboarding process for our customers' compliance teams. You will juggle dozens of simultaneous projects at once, each with its own state-specific paperwork, timelines, and stakeholders, so strong organizational instincts and a bias for follow-through are essential. This role reports into the Senior Manager, Product Specialists, and sits at the intersection of compliance operations, vendor management, and customer communication.
Day to day, you will submit and track state paperwork, serve as the primary point of contact with our external vendor partner, and correspond directly with customers and internal Implementation Consultants to keep every project moving. The ideal candidate thrives on managing a high volume of concurrent workstreams without losing sight of the details, communicates clearly and proactively with both internal and external stakeholders, and takes ownership of outcomes from kickoff through completion.
What You'll Do:
- Manage dozens of simultaneous MVR projects at once, tracking status, deadlines, and next steps for each
- Prepare, submit, and track state paperwork required to initiate and maintain MVR access on behalf of customers
- Serve as the primary point of contact with our external vendor partner, coordinating requests and resolving issues as they arise
- Communicate clearly and proactively with customers and internal Implementation Consultants to provide status updates and resolve open items
- Maintain accurate, up-to-date records across all active projects to ensure nothing falls through the cracks
- Identify and escalate roadblocks that could delay project completion, and drive them to resolution
What We're Looking For:
- 3+ years of experience in project management, compliance operations, or a similar customer-facing, process-driven role
- Proven ability to manage a high volume of concurrent projects without sacrificing attention to detail
- Excellent written and verbal communication skills, with the ability to correspond professionally with customers, vendors, and internal stakeholders
- Strong organizational skills and comfort working with paperwork-heavy, process-driven workflows
- Experience coordinating with external vendors or partners to drive tasks to completion
- A proactive, ownership-driven mindset with the ability to work independently in a fast-paced environment
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
Originally posted on Himalayas