客户经理

Domaine is the world's largest independent Shopify design and development partner. We are a team of commerce experts dedicated to creating, building, and growing ambitious and beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce. Learn more at meetdomaine.com.
The Commercial Director will be responsible for driving new business and managing relationships with key clients across Europe & the UK. This role requires a strategic thinker who can understand client needs, develop tailored solutions, and close complex, high-value deals. The ideal candidate will have a proven track record in agency sales, a strong understanding of ecommerce and Shopify, and the ability to build long-term client relationships with senior stakeholders.

RESPONSIBILITIES

• Client Acquisition & Relationship Management: Identify, target, and engage with key clients. Build and maintain strong, long-term relationships with senior decision-makers.

• Sales Strategy: Develop and execute a strategic sales plan to meet or exceed revenue targets, including prospecting, qualifying leads, presenting solutions, and negotiating contracts.

• Tailored Solutions: Collaborate with internal teams (strategy, creative, engineering) to develop customized solutions aligned with client business goals.

• Client Presentations: Prepare and deliver compelling presentations and proposals that clearly communicate Domaine’s value.

• Account Growth: Manage and grow existing client accounts, identifying opportunities for upselling and cross-selling.

• Market Research: Stay up-to-date with industry trends, market conditions, and competitor activity to inform sales strategy and client conversations.

• Reporting & Analysis: Monitor and report on sales performance, pipeline, and client engagement. Use data to optimize strategy and decision-making.

• Collaboration: Work closely with internal teams to ensure smooth delivery and high client satisfaction.

SKILLS & EXPERIENCE

• Experience: 5+ years in ecommerce sales, business development, or account management, preferably within an agency environment.

• Proven Success: Track record of closing high-value deals and meeting or exceeding sales targets.

• Industry Knowledge: Strong understanding of ecommerce, Shopify ecosystem, and digital agency landscape.

• Relationship-Building: Excellent communication skills with the ability to build trust with stakeholders at multiple levels.

• Strategic Thinking: Ability to navigate complex sales cycles and develop tailored solutions.

• Presentation Skills: Strong storytelling, presentation, and negotiation abilities.

• Technical Proficiency: Experience with CRM tools and sales analytics platforms.

PERKS & BENEFITS

• Competitive PTO policy with paid time off at end of year

• Flexible working schedule

• Remote-first culture

• Apple gear

• Continued education and personal development opportunities

We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Originally posted on Himalayas