Sr Mgr, Solution Consulting Finance, Procurement, Legal
当工程师弗雷德·卢迪写代码时,他为同事菲利斯 (Phyllis) 编写了一个无聊的任务。她哭了喜悦的眼。那一刻激励弗雷德建立一个能够让每个人都从忙碌的工作中解放出来的公司,以便他们专注于有意义的工作。今天,ServiceNow 是企业重塑的人工智能控制塔。我们的 ServiceNow AI 平台将任何 AI,任何数据和工作流程都聚集在一起,帮助85%的富士顿500®公司更聪明,更快,更好地工作。我们正在建设一种人工智能原生文化,技术和人才可以一起站不住。我们刚开始了。加入我们来为人们提供人工智能工作。你在这个角色上能做什么:·确保 SC 向客户证明相关性,充分发现客户的业务和技术问题,提供高质量的演示和演示,成功地执行概念验证,只有当需要时,理解和记录交付的业务价值,并确保客户对 ServiceNow 解决方案的承诺 ·根据企业需求和个人专业目标发展团队成员 ·开发和维护潜在 SC 候选人的招聘管道以满足未来的业务需求 ·与区域销售经理合作优先考虑地区解决方案咨询工作 · 分配资源,并持续评估目标的进展 · 根据需要分配资源,以支持市场营销和其他努力来支持需求生成 · 制定和部署团队培训课程,以满足销售组织不断变化的要求 ·定期通过分析直接观察,同行反和销售反评价团队成员 ·确保在指定区域内适当调整资源和有效利用技能集 ·管理日常活动,如资源规划冲突,支出审查和批准,活动报告等。要成功在这一职位上,你必须:· 经验利用或批判性思考如何将人工智能集成到工作流程,决策或解决问题中。这可能包括使用基于人工智能的工具,自动化工作流程的应用,分析人工智能驱动的见解或探索人工智能对功能或行业的影响。· 在快速增长的 IT 环境中工作经验,包括软件,云或客户体验;同样的 7 年的预售经验 ·作为第一线管理预销团队的经验
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It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
What you get to do in this role:
· Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
· Develop team members according to the demands of the business and according to their individual professional goals
· Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
· Work with regional sales managers to prioritize regional Solution Consulting efforts
· Assign resources to sales opportunities, and consistently evaluate progress against goals
· Assign resources as required to marketing and other efforts to support demand generation
· Develop and deploy team training curriculums to meet the changing demands of the sales organization
· Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
· Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
· Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.
To be successful in this role you have:
· Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
· Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same
· 7 years’ experience in presales
· Experience managing presales teams as 1st line management
· Deep experience with the Japan market and experience selling and gaining access to Japanese customers’ senior management
· Understanding of standard approaches to coaching, mentoring and management of individual contributors
· Ability to motivate and inspire a growing team of Presales Solutions Consultants
· Experience in Value Based Selling or Solution Selling
· A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices
For positions in this location, we offer a base pay of $151,875 - $250,575, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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