咨询解决方案顾问，合作伙伴销售（Armis/Veza）
Advisory Solution Consultant, Partner Sales (Armis/Veza)
最初，工程师Fred Luddy编写了一段代码，自动化了同事Phyllis的繁琐任务。她感动得喜极而泣。这一时刻激发了Fred创建一家公司，让每个人都能摆脱琐事，专注于有意义的工作。如今，ServiceNow是业务重塑的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何工作流程，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在打造一个以AI为核心的文化，让技术和人才携手并进， unstoppable。而我们才刚刚开始。
加入我们，让AI为人们工作。
作为我们解决方案咨询团队的一员，你将通过支持[员工体验、客户流程、ITX]解决方案销售，对我们的未来成功产生重大影响。你将与销售、产品管理及高管团队合作，指导我们某款产品的收入增长。这是一个需要深入参与的技术顾问，在销售周期中能够广泛且深入地进行解决方案交付和定位。
你在该职位上的职责包括：
解决方案顾问是在销售周期中具备高级能力，能够开发、定位并提供特定产品解决方案的技术顾问，同时实现所负责区域的季度和年度销售目标。
· 作为客户面向销售团队的技术和领域专家，支持产品销售
· 主导发现研讨会，确定客户的问题，并进行产品演示，以确保我们的解决方案符合客户需求
· 回答客户、渠道合作伙伴和ServiceNow同事关于产品功能和技术问题
· 向产品管理团队提供关于产品改进的反馈，以满足客户需求并提供额外价值
· 与其他解决方案顾问分享和学习最佳实践和可重用资产，以提高团队的质量和效率
· 保持对竞争分析和市场差异化的了解
· 支持营销活动，包括高管简报、会议、用户小组和贸易展览
要在这个职位上取得成功，你需要：
· 在利用或批判性思考如何将AI融入工作流程、决策或解决问题方面有经验。这可能包括使用AI驱动的工具、自动化工作流程、分析AI驱动的洞察，或探索AI对职能或行业的影响潜力。
· 具有7年以上售前解决方案咨询或相关经验
查看英文原文
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
· Support product sales as a technical and domain expert of a client-facing sales team
· Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
· Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
· Provide feedback to product management about product enhancements that can address customer needs and provide additional value
· Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
· Stay current on competitive analysis and market differentiation
· Support marketing events including executive briefings, conferences, user groups, and trade shows
To be successful in this role you have:
· Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
· 7+ years of pre-sales solution consulting or sales engineering experience
· Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
· Experience working collaboratively with product management, product marketing, partners, and professional services
· Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
· Travel, as necessary
FD21
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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