高级客户助理
Senior Client Associate
## **关于Savvy Wealth:**
财富管理是一个价值5450亿美元的行业,仍然依靠人工操作。75%的顾问仅提供电子邮件之外的数字沟通,大多数仍通过Excel手动构建财务计划。Savvy正在重新定义成为财务顾问的意义。创始人Ritik Malhotra在寻求自己的顾问时亲身经历了这种碎片化,于是创立了Savvy,为独立顾问提供一个现代、以AI为核心的家园。
Savvy是一家注册投资顾问(RIA),我们与希望成长但不想自己运营后台的资深财务顾问合作。顾问带来他们的客户群并加入Savvy,以他们自己的品牌(或我们的品牌)运营,Savvy会从他们管理的资产中收取一定比例的费用。作为回报,他们获得一个真正的“一站式”业务:专有的技术平台和客户门户、内部营销团队帮助他们增长、世界级的投资管理团队,以及专门的客户支持团队负责日常运营和支持。Savvy的顾问可以服务多达50%更多的家庭,并每周节省19小时。
AI贯穿我们的一切工作。在产品方面,Savvy Intelligence(2026年4月发布)是唯一为财富管理者设计的AI,能够看到客户的完整财务状况。内部,Savvy的每个人都使用Claude,并被鼓励进行实验,由专门的AI赋能团队和一个构建内部代理人的RevOps组织支持。
趋势陡峭且仍处于早期阶段。我们是一家C轮融资公司,有170多名员工,已筹集2亿美元资金,今年有望实现1亿美元的年度经常性收入(ARR)。Inc.将我们列为2026年美国增长最快的金融服务公司第一名。和我们一起打造下一阶段吧!
**荣誉:**
我们是一家经过认证的优秀职场,并因文化和增长而受到表彰:
- 《新闻周刊》美国最佳初创企业工作场所(2026年)
- 《财富》纽约最佳工作场所™(2026年)
- Great Place to Work认证™
**职位:**
Savvy团队正在寻找一位经验丰富的高级客户专员,准备将他们卓越的客户服务技能应用于快节奏且不断增长的环境中,产生影响。在这个职位上,你将成为多位顾问的专职运营合作伙伴,确保他们的客户获得出色的日常支持。理想的候选人注重细节,是优秀的解决问题者,也是出色的沟通者,能够帮助建立长期的客户关系。
这个角色将在塑造...
查看英文原文
## **About Savvy Wealth:**
Wealth management is a $545 billion industry that still runs on manual work. 75% of advisors offer no digital communication beyond email, and most still build financial plans by hand in Excel. Savvy is reinventing what it looks like to be a financial advisor. Founder Ritik Malhotra saw the fragmentation firsthand after seeking out his own advisor, and started Savvy to give independent advisors a modern, AI-native home.
Savvy is a registered investment advisor (RIA), and we partner with experienced financial advisors who want to grow without running the back office themselves. Advisors bring their book and join Savvy, running under their own brand (or ours), and Savvy earns a percentage of the assets they manage. In return, they get a true business-in-a-box: a proprietary tech platform and client portal, an in-house marketing team that helps them grow, a world-class investment management team, and a dedicated client services team that runs day-to-day operations and support. Advisors at Savvy service up to 50% more households and save 19 hours a week.
AI runs through everything we do. On the product side, Savvy Intelligence (released April 2026) is the only AI built for wealth managers that can see a client's complete financial picture. Internally, everyone at Savvy uses Claude and is encouraged to experiment with it, backed by a dedicated AI enablement team and a RevOps org building agents in-house.
The trajectory is steep and it's still early. We're a Series C company with 170+ people, $200M raised, and $100M ARR in sight this year. Inc. ranked us the No. 1 fastest-growing financial services company in America in 2026. Come build the next stage with us!
**Recognition:**
We're a Certified Great Place to Work and have been honored for our culture and our growth:
- Newsweek's America's Greatest Startup Workplaces (2026)
- Fortune Best Workplaces in New York™ (2026)
- Great Place to Work Certified™
**The Role:**
The Savvy team is looking for an experienced Senior Client Associate who is ready to apply their exceptional client service skills to drive impact in a fast-paced and growing environment. In this role, you’ll serve as a dedicated operational partner to multiple advisors, ensuring their clients receive exceptional day-to-day support. The ideal candidate is detail-oriented, an excellent problem-solver, and a strong communicator who can help foster long-term client relationships.
This role will be critical in shaping our standard operating procedures and ensuring we set the highest standard for client and advisor support. As an early member of the Savvy team, you will help build out the client servicing function. You will also work closely with the Product and Operations teams to shape the future roadmap of Savvy's product and advisory services.
**Responsibilities:**
- Responsible for day-to-day operations and administrative support of Savvy wealth managers, providing exceptional client service and fostering long-term client relationships.
- Own best-in-class execution of all client tasks, requests and inquiries in a timely manner.
- Proactively seek out opportunities to improve Savvy's internal procedures in pursuit of the best advisor and client experience.
- Streamline new client prospecting, closing, and onboarding processes including meeting preparation, obtaining account and investment strategy documentation, and driving account creation and transfers.
- Assist advisors by executing investment transactions and fulfilling account billing & performance reporting tasks.
- Work closely with other professional advisors such as CPAs, estate planning attorneys, business managers, insurance agents, and more.
- Create and maintain client data in Salesforce and other systems.
- Ensure Savvy is adhering to all required compliance policies and procedures.
- Protect clients by maintaining confidentiality of all personal and financial information.
**Must Have:**
- 2+ years of experience in a similar role with a registered investment advisory firm and/or broker-dealer including experience interacting directly with clients AND advisors.
- A high-energy, collaborative, and self-starter attitude; willing to roll up your sleeves and have an incredible ownership mentality.
- Excellent interpersonal and communication skills.
- Strong technical skills in Google Suite applications--Word, Excel, and Powerpoint-- and familiarity with the MS Office equivalents.
- Detail-oriented and organized, with the ability to prioritize and juggle multiple tasks at once.
- Adept at quickly learning and adopting new technologies.
**Nice to have:**
- Series 7 and 66 or Series 65 licenses.
- BA/BS degree in finance, economics, or related field.
- Advanced degrees or designations such as CFP, CPA, CFA
- Prior experience using Salesforce
- Prior experience working with custodians such as Fidelity, Charles Schwab, or Pershing Advisor Services
**Additional Information:**
Savvy Wealth is an equal opportunity employer. We are committed to fostering an inclusive work environment that values diversity and individual contributions.
### **Benefits:**
- Competitive salary and equity package
- We offer a generous relocation package to help top talent make the move to our NYC office
- Unlimited PTO + paid company holidays
- Access to holistic medical, dental, and vision plans
- Company 401(k) (including Mega backdoor Roth options), Commuter, and HSA/FSA plans
- NYC office in Union Square
- Lunch and snacks provided in the office, & dinner if you stay late
- Access to virtual mental health care (Spring Health) and health concierge (Rightway) to help you find the right care
- Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)