对话式AI咨询开发人员

This is a remote position.
We are looking for a Conversational AI Consultant Developer to support the design and implementation of chatbot and voicebot solutions that automate business processes. The role combines business analysis, conversation flow design, and hands-on configuration of Conversational AI platforms, working closely with business stakeholders and technical teams to deliver scalable AI-driven automation solutions.Responsibilities

• Gather and analyse business requirements for Conversational AI initiatives
• • Identify automation opportunities with business stakeholders and clients
• • Design chatbot and voicebot conversation flows and user journeys
• • Prepare conversation logic, prompts and process documentation
• • Configure Conversational AI platforms includingKore.ai, Microsoft Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• • Support API integrations between Conversational AI platforms and enterprise systems
• • Configure NLP models, intents, entities and dialogue management
• • Support text to speech and voice automation capabilities
• • Perform functional, NLP and end to end solution testing
• • Identify issues, propose improvements and support successful implementation
• • Work closely with Product Owners, Business Analysts, developers and client stakeholders
• • Prepare solution documentation and implementation artefacts

Requirements

• Commercial experience delivering chatbot, voicebot or Conversational AI projects
• • Practical experience with at least one major Conversational AI platform such asKore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• • Strong business requirements gathering and process analysis skills
• • Experience designing conversation flows and automation logic
• • Understanding of NLP concepts including intents, entities, training phrases and dialogue management
• • Basic knowledge of APIs and system integrations
• • Experience testing chatbot or automation solutions
• • Strong communication and stakeholder management skills

• Fluent Polish and English

Nice to have

• Experience supporting German language projects
• • Experience in customer service or call centre automation
• • Experience with prompt engineering and LLM based conversational AI solutions
• • Microsoft ecosystem experience, particularlyCopilot StudioandPower Platform
• • Consulting or client facing project delivery experience

Benefits

• Fully remote work model

• ​Solid, competitive salary

• Work in a multinational environment on international projects

• Comprehensive healthcare

• Long-term B2B contract with a stable project pipeline

Originally posted on Himalayas