Deal Desk Analyst
普云®所有职位都是远程的，除非工作说明书中另有规定。关于 JumpCloud® JumpCloud ® 是人工智能驱动的统一 IT 管理平台，旨在保护现代员工。通过巩固身份，设备和访问管理，JumpCloud 提供了智能安全的 IT,从人类用户到自主 AI 代理人。我们帮助全球组织消除复杂性并将 AI 风险转化为优化的优势，确保合适的人和代理人在任何时候都获得合适资源。你将与销售和账户管理团队密切合作，以确保我们在适当及时处理续订。你将负责创建基本和复杂的报价，处理交易结局过程以及管理关闭/获取机会在我们的 CRM 中。此职位需要大量多任务并愿意承担各种与销售相关责任。责任：在工作时间内进行更新管理，协助交易结构化，报价和定价，特殊条款，审计协议，例外批准管理，以及与票据和帐户管理团伙紧密合作 追踪，管理和执行在美洲各地的续订服务与会计管理和账户服务团队合作伙伴一起协助客户保留工作并与包括销售，财务，会计，支付，运营和法律等跨职能团队合作，审查和准备非标准交易元素和关键流程的批准请求。通过定期参与管道检查和预测调用来预测客户收入团队的业务需求。有效地与内部利益相关者沟通，包括帐户经理和销售管理。根据彻底分析和商业判断，批准/拒绝/扩大建议 机会支持客户收入团队的战略见解，通过数据来发现客户扩张机遇和风险 你应该拥有的：3年以上交易台，续订，法律，合同管理，销售运营，财务经验，最好是在 SaaS 环境中。优秀的理解和能力在 Salesforce 中驱动或促进所需的优化
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All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
JumpCloud is Intelligent, Secure IT.
About the Role :
The position plays a key role in the sales organizations growth and success. You will work closely with sales and account management teams to ensure we are handling renewals in an appropriate and timely manner. You will be responsible for creating basic and complex quotes, handling the deal closing process, and managing closed/won opportunities in our CRM. This position will require significant multi-tasking and willingness to take on various sales-related responsibilities as assigned.
Responsibilities :
Manage renewals within working hours, and assist with Deal Structuring, Quoting and Pricing, Special Terms, Auditing Deals, Exception Approvals Management, and working closely with the Billing and Account Management team
Track, Manage, and Execute renewals across the Americas
Assist with customer retention efforts alongside the Account Management and Account Services team
Partner and collaborate with cross-functional teams including Sales, Finance, Accounting, Billing, Operations and Legal to review and prepare approval requests for non-standard deal elements and critical processes
Anticipate Customer Revenue teams' business needs through regular participation in pipeline reviews and forecast calls
Communicate effectively with internal stakeholders including Account Managers and Sales Management
Approve/Reject/Escalate proposals based on thorough analysis and business judgment
Opportunistically support strategic insights for the Customer Revenue team by surfacing customer expansion opportunity and risk through data
What You Should Have:
3+ years Deal Desk, Renewals, Legal, Contract Management, Sales Operations, Finance experience, preferably within a SaaS environment.
Excellent understanding and ability to either drive or facilitate required optimization in Salesforce
Excellent understanding of subscription-based pricing, professional services, support fees
Strong understanding of revenue recognition considerations required.
Strong financial modeling and analysis skills; program and project management skills required.
Excellent written and verbal communication skills; Must be comfortable presenting business cases and complex pricing proposals to senior executives.
Experience with Salesforce.com and CPQ quoting and exception approval workflow systems.
Highly skilled in being the primary orchestration point for deal construction and deal governance across many cross-functional segments
Excellent comprehension of detailed pricing models and strategies
Sound decision-making and strategic planning skills to recommend the best course of action for complex pricing situations
Critical thinking and change management skills within dynamic organizations
Ability to prioritize and work in high volume environment
Ability to work well with cross functional teams (Sales, Finance, Accounting, Billing, Operations and Legal) and influence as well as build relationships with these teams.
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Where you’ll be working/Location:
JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud®?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"
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