AI解决方案工程师
AI Solutions Engineer
我们客户是一家快速发展的美国 AI 自动化机构，帮助中小型企业通过 Digital Employees 低代码 AI 代理实现规模扩展，消除手动工作、降低成本并释放增长潜力。随着需求加速，他们需要一位亲力亲为的工程师来设计、咨询客户并构建 AI 驱动的解决方案
该职位位于 AI 自动化、客户咨询和系统可靠性交汇处。你将处理客户报告的问题，同时积极咨询并改进生产环境中的 AI 工作流程和集成。
你将负责
- 在 Relevance AI 平台上设计和构建 Digital Employees（提供培训）。
- 使用 n8n / Upgrade / Airtable 创建端到端自动化，连接电话、CRM、计费、邮件等。
- 通过 OpenAI 及相关 API 集成 AI 功能，处理销售查询、支持工单和数据处理。
- 开发第三方集成（REST API、webhooks），覆盖 CRM、会计工具和其他业务系统。
- 维护和优化现有自动化；排查问题，提高可靠性并记录流程。
- 与 AI 实施专家和客户成功经理合作，满足8周交付时间线。
- 在面向客户的咨询角色中，直接与客户沟通以了解问题、提供更新并协助解决 AI 工作流程和自动化系统中的问题。
- 排查工作流失败、API 问题和集成问题，调查根本原因，并在 n8n、Make、Zapier 等平台实施有效修复。
技术栈
- 主要：Relevance AI、n8n / Upgrade、Airtable、OpenAI
- 次要：Zapier、各种 CRM 和 SaaS API
- 语言：JavaScript、Python
我们寻找
- 强大的 JavaScript 和 Python 技术能力
- 在 n8n、Upgrade、Zapier 或类似工作流自动化平台上有实际生产经验
- 对 REST API、webhooks 和跨连接系统的自动化架构有深入理解
- 在真实环境中设计和交付可扩展业务工作流自动化的成功经验
为什么选择这个职位
- 直接参与正在生产环境中部署的 AI 和自动化解决方案
- 承担高责任、面向客户的职位，对交付结果产生实质性影响
- 加入一个完全远程、快节奏的团队，专注于创新、协作和成长
工作条件
- 地点：远程
- 时间：美国东部时间上午8:00 – 下午5:00
查看英文原文
Our client is a fast-growing US-based AI-automation agency that helps small and mid-sized businesses scale through Digital Employees low-code AI agents that remove manual work, cut costs, and unlock growth. As demand accelerates, they need a hands-on engineer to design, consult clients and build AI-powered solutions.
This role sits at the intersection of AI automation, client consultation, and system reliability. You'll handle client-reported matters while actively consulting and improving AI workflows and integrations in production.
What Youll Do
- Design & build Digital Employees on the Relevance AI platform (training provided).
- Create end-to-end automations in n8n / Upgrade / Airtable that connect phones, CRMs, billing, email and more.
- Integrate AI capabilities via OpenAI and related APIs to handle sales enquiries, support tickets and data processing.
- Develop third-party integrations (REST APIs, webhooks) across CRMs, accounting tools and other business systems.
- Maintain & optimise existing automations; troubleshoot issues, improve reliability and document processes.
- Collaborate with AI Implementation Specialists and Client Success Managers, meeting 8-week delivery timelines.
- Serve in a client-facing consultation role, working directly with clients to understand issues, provide updates, and help resolve matters across AI workflows and automation systems.
- Troubleshoot workflow failures, API issues, and integration problems, investigate root causes, and implement effective fixes across platforms such as n8n, Make, Zapier, and similar tools.
Tech Stack
- Primary: Relevance AI, n8n / Upgrade, Airtable, OpenAI
- Secondary: Zapier, assorted CRM & SaaS APIs
- Languages: JavaScript, Python
What We're Looking For
- Strong technical capability in JavaScript and Python
- Hands-on production experience with n8n, Upgrade, Zapier, or similar workflow automation platforms
- Deep understanding of REST APIs, webhooks, and automation architecture across connected systems
- Proven ability to design and deliver scalable business workflow automations in real-world environments
Why This Role
- Work directly with AI and automation solutions that are actively deployed in production
- Take on a high-ownership, client-facing position with meaningful impact on delivery and outcomes
- Join a fully remote, fast-paced team focused on innovation, collaboration, and growth
Working Conditions
- Location: Remote
- Hours: 8:00 AM – 5:00 PM EST
Originally posted on Himalayas