医疗保险会员保留经理
Manager, Medicare Member Retention
职位职责：通过管理一支由留存绩效经理组成的团队，来最大化企业会员留存率，该团队负责识别、研究、优先排序并确定所有适用业务事项的适当处理方案。指导、监控并参与旨在减少医保会员退出的特殊项目，这些项目针对本地市场、地区和全国范围。与各业务团队合作，执行留存活动以提升会员对健康计划的体验。
关键信息：必须已获得在美国工作的授权，无需当前或未来任何时间的基于雇佣的签证担保。此职位不提供任何类型的签证担保，包括基于雇佣的H-1B、L-1、O-1、H-1B1、F-1、J-1、OPT或CPT签证。
候选人必须居住在佛罗里达州、德克萨斯州或纽约州。
候选人需要接受出差，并能在周末工作。
具有医保销售经验和团队领导经验者优先。
- 管理一支由留存绩效经理组成的团队，制定并实施策略以保留医保受益人
- 分析数据和趋势，识别留存挑战和机会
- 与跨职能团队协作，提升会员体验和满意度
- 创建并管理项目，向受益人介绍健康计划中的福利和服务
- 监控和评估留存举措，确保其有效性并进行必要的调整
- 执行其他指派的任务
- 遵守所有政策和标准
教育/经验：需要学士学位和5年以上相关经验，最好是在医保行业。硕士学历优先。或通过相关知识、职责、范围和技能的成就获得同等经验，反映该职位的水平。建议有2年以上团队管理经验
薪资范围：每年87,700.00至157,800.00美元
在Centene，我们帮助人们获得他们需要的医疗护理，让他们过上更健康的生活——你在这里的工作每天都在产生实际影响。你将面对直接支持个人、家庭和社区的有意义的挑战，同时提升你的技能，使医疗保健更加可及和高效。这是你可以看到成果的有意义的工作，由一支致力于在工作时间之外改善生活的团队支持。
Centene提供全面的福利包，包括具有竞争力的薪酬、健康保险、401
查看英文原文
Position Purpose: Maximizes member retention across the Enterprise by managing a team of retention performance managers that identifies, researches, prioritizes and determines the appropriate course of action for all applicable business matters. Directs monitors and contributes to special projects aimed at reducing Medicare member disenrollment in local markets, regions and nationally. Collaborates across business teams to execute retention campaigns to improve member experience with the health plan.
Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.
Candidate must reside in the state of Florida, Texas, or New York.
Candidate will need to be ok with travel and working some weekends.
Experience with Medicare sales and being a people leader is highly preferred.
- Manage a team of retention performance managers to develop and implement strategies to retain Medicare beneficiaries
- Analyze data and trends to identify retention challenges and opportunities
- Collaborate with cross-functional teams to improve member experience and satisfaction
- Create and manage programs to educate beneficiaries about benefits and services across the health plans
- Monitor and evaluate retention initiatives to ensure their effectiveness and make necessary adjustments
- Performs other duties as assigned
- Complies with all policies and standards
Education/Experience: Requires a Bachelor's degree and 5+ years of related experience preferably in Medicare industry. Master's degree preferred. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Minimum 2+ years supervisor experience preferred
Pay Range: $87,700.00 - $157,800.00 per year
At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Originally posted on Himalayas