销售顾问:数字教育
Sales Consultant: Digital Education
在 peopleworth,我们支持让人才和绩效共同发展的职场。作为我们的雇主团队成员,我们与各类具有前瞻性的合作伙伴协作,并很高兴分享这个位于我们不断壮大的团队中的机会。
职位概述
该职位专注于引导潜在学习者完成完整的报名流程,确保他们在每个阶段都感受到支持和充分的信息。你将通过多种渠道与潜在学生互动,提供关于课程项目的清晰准确信息,并通过有效的咨询式销售实践推动学生数量的增长。这是一个适合具备出色沟通能力和销售经验、并以帮助学习者职业发展为动力的人士的绝佳机会。
主要职责
- 通过每个申请和注册阶段指导潜在学生
- 通过电话、邮件和视频与潜在客户进行交流,遵循结构化的联系策略
- 使用 CRM 系统管理、跟踪和优化注册流程
- 提供高质量的客户服务体验,确保沟通及时、专业且有支持性
- 与内部团队协作,确保新注册学员的顺利交接
- 清晰传达现有课程项目的价值、结构和成果
- 通过持续的活动和有效的咨询式销售达成注册目标
- 维护准确的记录,并在 CRM 平台中保持数据完整性
- 参与培训和技能提升课程,以增强产品知识和销售效果
- 鼓励学生推荐,以支持整体注册增长
要求
- 在高价值消费者服务或类似环境中具备销售经验,至少三年专职销售岗位经验
- 有达成并超越销售目标和 KPI 的实证能力
- 具备跨电话、视频和书面渠道的强沟通能力
- 有使用 CRM 系统和维护准确数据记录的经验
- 能够在快节奏、目标驱动的环境中处理多个潜在客户和任务
- 以客户为中心,致力于提供高质量的体验
- 具备韧性、坚持和强大的问题解决能力
- 能够远程工作,具备高度的自主性和责任感
福利
- 协作、以人为本的绩效文化
- 在快节奏环境中成长的机会
查看英文原文
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.
Role Overview
This role focuses on guiding prospective learners through an end-to-end enrolment journey, ensuring they feel supported and well-informed at every stage. You will engage prospective students across multiple channels, provide clear and accurate information about programme offerings, and contribute to growing student numbers through effective consultative sales practices. This is a great opportunity for someone with strong communication and sales experience who is motivated by helping learners progress in their careers.
Key Responsibilities
- Support prospective students by guiding them through each stage of the application and enrolment process
- Engage with leads through phone, email, and video within a structured contact strategy
- Use CRM systems to manage, track, and optimise the enrolment pipeline
- Deliver a high-quality customer experience with timely, professional, and supportive communication
- Collaborate with internal teams to ensure smooth handovers for newly enrolled learners
- Clearly communicate the value, structure, and outcomes of available programme options
- Contribute to meeting enrolment targets through consistent activity and effective consultative selling
- Maintain accurate records and uphold data integrity across CRM platforms
- Participate in training and upskilling sessions to enhance product knowledge and sales effectiveness
- Encourage student referrals to support overall enrolment growth
Requirements
- Demonstrated sales experience in high-value consumer services or similar environments with a minimum of three years in a dedicated sales role
- Proven ability to meet and exceed sales targets and KPIs
- Strong communication skills across phone, video, and written channels
- Experience working with CRM systems and maintaining accurate data records
- Ability to manage multiple leads and tasks in a fast-paced, target-driven environment
- Customer-focused approach with a commitment to delivering a high-quality experience
- Resilience, persistence, and strong problem-solving abilities
- Ability to work remotely with a high degree of ownership and accountability
Benefits
- Collaborative, people-centred performance culture
- Opportunities to grow in a fast-paced environment
- Access to ongoing development and role-specific training
Our Recruitment Process
The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You’ll be invited to record short responses to 3–4 role-specific questions.
- Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
- Final Shortlist and Verification: Reference and background checks are completed.
- Offer and Contracting: Successful candidates receive formal offers and contract documents.
- Pre-boarding and Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.
Throughout every stage, we value clear communication, respectful engagement, and timely feedback.
Originally posted on Himalayas