Field Deployment Analyst
关于敏捷防御 我们知道行动决定了结果，新的挑战需要新解决方案。这就是为什么我们总是以坚定的精神和勇气接受未来的变化。我们的愿景是通过无的集成先进技术，精英思想和无与伦比的灵活性来支持国家最重要的任务，从而实现适应性创新。利用速度，灵活性和创造力来加强和保护我们国家的重要利益。职位标题：现场部署分析：远程许可级别：秘密，必须有许可才能开始所需的认证(s): 公司 A+,网络+安全+职位描述 现场部署分析师负责在指定客户现场网站上安装，配置，测试，故障解决和实地化硬件，软件，网络系统以及服务中的应用。这可能包括进行前部署测试和验证以确保无整合到现有联邦 IT 环境中，并支持大型硬件推广，基础设施升级和系统现代化举措。教育和背景学士学位和五年经验或高中毕业生学位 现场部署分析师提供技术故障解决方案，以解决影响机构网络的硬件，软件和网络连接问题。该角色负责快速评估网络中断，以确定运营中断是否源于商业电路故障或内部设施缺陷。在识别失败的网络或系统组件时，现任执行目标补救，包括组件更换来恢复运营状态，当需要高层次技术干预时升级复杂的问题到 Tier 3 领域工程支持。在诊断和解决过程中，现任分析师与同事，客户代表，内部管理和外部供应商积极合作，以协调故障解决策略并推动快速有效的问题解决。该领域部署分析师需要与网络运营中心 (NOC),网络工程师和其他场地技术人员密切协调来保持最高的操作准备性。现场部署分析员在多学科团队内协作执行计划的 d
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About Agile Defense
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Job Title: Field Deployment Analyst
Location: Remote
Clearance Level: Secret, Must Have Clearance to Start
Required Certification(s): COMPTIA A+, Network+, Security+
Job Description
The Field Deployment Analyst is responsible for installing, configuring, testing, troubleshooting and fielding hardware, software, network systems, and in-service applications at designated customer field sites. This may include conducting pre-deployment testing and validation to ensure seamless integration into existing federal IT environments, as well as supporting large-scale hardware rollouts, infrastructure upgrades, and system modernization initiatives across assigned locations.
Education and Background
BA or BS degree and five years of experience, or a High School degree
The Field Deployment Analyst delivers technical troubleshooting to resolve hardware, software, and network connectivity issues affecting agency network. The role is responsible for rapidly evaluating network disruptions to determine whether an operational outage stems from a commercial circuit failure or an internal facility defect. Upon identifying failed network or system components, the incumbent implements targeted remediation up to and including component replacement to restore operational status, escalating complex issues to Tier 3 field engineering support when higher-level technical intervention is required. Throughout the diagnostic and resolution process, the incumbent collaborates actively with colleagues, customer representatives, internal management, and external vendors to align on troubleshooting strategies and drive swift, effective issue resolution.
This Field Deployment Analyst requires close coordination with Network Operations Centers (NOCs), network engineers, and other field technicians to maintain peak operational readiness. The Field Deployment Analyst works collaboratively within multi-disciplinary teams to execute scheduled deployment windows and conduct site surveys, and serves as a coordination point for escalation paths between field technicians and back-office engineering groups.
The Field Deployment Analyst works with assigned Project managers to contribute comprehensive site deployment reports, post-installation verification logs, and incident post-mortems to document field activity and outcomes. This includes assisting with updating project schedules, tracking matrices, and asset management databases to accurately reflect real-time field status. This role is also responsible for keeping program leadership and customer stakeholders informed of progress, risks, and deployment bottlenecks throughout the project lifecycle
Years of Experience
Seven years of experience performing IT technical support for federal customers
Required Skills
- Experience with the following:
- Expertise with Cisco layer 2/3 devices and experience with Palo Alto firewalls
- Support a rotating on-call schedule and support on-call requests
- Experience with Palo Alto firewall products
- DHS or CBP experience
- Operating System Experience: Microsoft Windows, Linux
Working Conditions
Must be able to travel around the United States.
Our Core Values
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
- Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
- Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
- Honest - Be Trustworthy.Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
- Humble - Be Grounded.Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
- Hungry - Be Eager.Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
- Hustle - Be Driven.Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Originally posted on Himalayas