企业客户经理
Corporate Account Manager
我们是谁
DigiCert 是智能信任领域的全球领导者。我们通过确保每一次互动的安全性、隐私性和真实性来保护数字世界。我们的 AI 驱动的 DigiCert ONE 平台整合了 PKI、DNS 和证书生命周期管理,以保护基础设施、软件、设备、消息、AI 内容和代理。了解为什么超过 100,000 家组织,包括 90% 的财富 500 强企业,选择 DigiCert 来应对当今的威胁并为量子安全的未来做好准备,请访问 www.digicert.com
职位概要
负责在分配给该地区的现有和新客户中开发机会,目标是尽可能多地将机会转化为成交订单。在整个销售活动中与售前和售后支持资源协作。以值得信赖的顾问角色服务客户,始终把客户的最佳利益放在首位。即使在客户不在市场时,也以咨询的方式为客户服务。
你将负责的工作
- 客户拓展 – 在公司多个职能部门内拓展新业务,包括利用市场提供的线索,并保持适当的管道覆盖。
- 建立关系 – 深入了解客户的流程和问题。确保提出并回答正确的问题。在每次互动中提供独特的价值。在潜在客户账户中与多个采购人物建立关系。
- 传达价值 – 将潜在客户的业务目标(包括功能性和企业级)与 DigiCert 解决方案联系起来。采用以客户为中心的方法,理解 DigiCert 如何实现这一点。
- 推动销售执行 – 主导企业协议的成交,积极处理所有机会开发方面的事务。准备准确的预测,建立漏斗以覆盖预订目标,记录 Salesforce 中的活动,并执行其他必要的任务以推动收入并向销售管理层沟通活动。
- 成交机会 – 使用标准流程在客户购买周期内进行有效互动。处理各种销售场景,并以推动成交的方式进行谈判。获得多个利益相关者的认可。
- 有效的客户协调 – 采用系统化的方法,有效地且高效地引入售前和售后支持。根据需要利用行业专业知识。
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Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
As a Corporate Account Manager, you will own and grow a portfolio of strategic enterprise accounts across Mumbai/West India, along with selected Central Government and Public Sector accounts in Delhi/NCR. You will drive new-logo acquisition, expand existing customer relationships, and position DigiCert as a long-term strategic partner for digital trust, security, compliance, and cryptographic agility.
This is an opportunity for an accomplished enterprise seller with a hunter mindset who enjoys developing markets, building executive relationships, and leading complex technology sales.
What’s the team like?
At DigiCert, we pride ourselves on being collaborative and customer-first. Our teams work closely across Sales, Sales Engineering, Channel, Marketing, Product, and Customer Success, with a shared focus on helping customers succeed.
What you will do
Enterprise Account Growth & New Business
- Own a portfolio of strategic enterprise accounts across Mumbai/West India, together with selected Government and Public Sector accounts in Delhi/NCR.
- Drive new-logo acquisition, account expansion, and long-term customer growth across DigiCert's Intelligent Trust portfolio.
- Build multi-threaded relationships with CISO, CIO, CTO, security and technology leaders, procurement, and senior business stakeholders.
- Develop strategic account plans that identify customer priorities, whitespace opportunities, competitive positioning, and a clear path to growth.
Pipeline & Opportunity Execution
- Proactively build and maintain a healthy, qualified pipeline to support sustained quota achievement.
- Lead complex, consultative sales cycles involving multiple stakeholders, technical evaluations, POCs/POVs, commercial negotiations, and competitive situations.
- Apply disciplined qualification to understand customer pain, business impact, urgency, decision criteria, funding, competition, and buying process.
- Translate DigiCert's capabilities into measurable customer outcomes including risk reduction, automation, compliance, resilience, and cryptographic agility.
Government & Public Sector
- Develop assigned Central Government, Government-linked, and Public Sector accounts primarily within Delhi/NCR.
- Navigate tenders/RFPs, procurement processes, technical evaluations, commercial requirements, and relevant partner or system-integrator ecosystems.
- Build relationships beyond procurement with key technology, security, and business decision-makers.
Commercial & Partner Leadership
- Develop and lead commercial strategies based on customer value, competitive positioning, and buying requirements.
- Navigate complex negotiations with a focus on customer value, commercial discipline, and sustainable relationships.
- Leverage channel partners, distributors, and system integrators to expand customer access and accelerate growth while retaining ownership of account and deal strategy.
- Orchestrate internal resources across Sales Engineering, Channel, Marketing, SDR, Product, Customer Success, and leadership to advance strategic opportunities.
Forecasting & Execution
- Maintain strong pipeline and forecast discipline using Salesforce, Gong, and DigiCert's operating rhythms.
- Provide accurate, evidence-based forecasts supported by customer commitments and clearly defined next steps.
- Proactively identify deal risks, competitive threats, and potential slippage while maintaining strong ownership through closure.
Typica customer profile
You will engage with:
- Large strategic enterprises and named accounts across Mumbai and West India
- Financial Services and other highly regulated industries
- Large technology, industrial, and critical infrastructure organizations
Typical stakeholders include CISO, CIO, CTO, Security and Technology leadership, Procurement, and senior business decision-makers.
What you will have
What you’ll bring
- 8+ years of successful enterprise technology sales experience, ideally within cybersecurity, SaaS, cloud, infrastructure, or related technology markets.
- Proven track record of creating pipeline, winning new logos, expanding strategic accounts, and consistently delivering against quota.
- Demonstrated success managing large, complex, multi-stakeholder enterprise sales cycles.
- Strong executive presence with experience engaging CISO, CIO, CTO, and other senior decision-makers.
- Strong market knowledge and enterprise relationships within Mumbai/West India and/or Delhi/NCR preferred.
- Experience selling into Financial Services, regulated industries, Government, or Public Sector organizations is highly valued.
- Experience with PKI, Certificate Lifecycle Management, digital certificates, machine identity, digital trust, or adjacent cybersecurity solutions is strongly preferred.
What will make you successful
- Hunter Mindset: You actively create opportunities rather than waiting for pipeline.
- Strategic Selling: You understand complex customer environments and build long-term account strategies.
- Value-Based Selling: You connect technology capabilities to meaningful customer and business outcomes.
- Executive Influence: You can credibly engage and influence senior technology, security, and business leaders.
- Commercial Acumen: You confidently navigate negotiation, competition, pricing, and complex buying processes.
- Qualification Discipline: You use structured methodologies such as MEDDPPICC or equivalent to progress and forecast opportunities.
- Partner Leadership: You know how to use partners to create access and scale without losing ownership of the customer strategy.
- Operational Excellence: You bring rigor to pipeline management, forecasting, account planning, and CRM hygiene.
- Collaboration: You effectively bring together internal and external teams to win complex opportunities.
Education
- Bachelor's degree in Business, Marketing, Technology, or a related field preferred.
- MBA or advanced degree advantageous but not required.
Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
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