解决方案架构师
Solutions Architect
我们是谁？
Cohere 是领先的以安全为首要任务的企业人工智能公司。我们构建前沿的基础 AI 模型和端到端产品，旨在解决现实世界中的业务问题。
我们正在为正在构建 AI 系统的企业训练和部署前沿模型。我们认为我们的工作对 AI 的广泛应用至关重要，我们正在寻找希望成为其中一员的人才。
我们对所构建的东西精益求精。我们每个人都负责提升模型的能力以及为客户创造的价值。Cohere 是由研究人员、工程师、设计师等组成的团队，大家对各自的专业充满热情。
我们是一家总部位于多伦多的全球科技公司，在伦敦、纽约市、旧金山、蒙特利尔、巴黎、柏林和首尔设有主要办公室。加入我们吧！
为什么选择这个职位？
在 Cohere 南欧地区解决方案架构师（SA）的职位中，你将在法国、西班牙、意大利及更广泛的欧洲地区推动 Cohere 业务增长方面发挥关键作用。你将与客户经理、我们的合作伙伴生态系统和高管团队合作，帮助该地区的领先企业和公共机构安全且大规模地采用 AI，基于 Cohere 在国防、金融服务、电信、能源和公共部门的成功经验。
Cohere 的解决方案架构师处于前沿部署工程和 AI 转型的交汇点。我们的 SA 具备以下特质：
- 领域内的技术专家
- 客户和同事值得信赖的顾问
- Cohere 技术的产品推广者
- 推动应用 AI 边界的思考领袖
职责包括深入了解客户的问题，将其与 Cohere 解决方案对应，并与我们的合作伙伴紧密合作，作为值得信赖的技术顾问，负责与利益相关者的技术关系。通过利用你的专业知识，你将帮助提高 Cohere 产品的采用率，无论是内部还是外部，并从客户那里收集有价值的见解和反馈，以帮助塑造我们产品的未来。
在这个动态且具有挑战性的职位中，你需要既是战略思考者，也是实践者。你将亲自领导设计和部署客户试点项目，向战略企业及政府客户提供展示我们技术影响的案例。
你将主导客户的整体技术叙事
查看英文原文
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
In this role as a Solutions Architect (SA) for Cohere in the Southern Europe region, you will play an instrumental part in growing Cohere’s business across France, Spain, Italy and the wider European region. You will partner with account executives, our partner ecosystem and executive leadership to help the region's leading enterprises and public institutions adopt AI securely and at scale, building on Cohere's success with organisations in defence, financial services, Telecommunications, Energy and the public sector.
SAs at Cohere sit at the cross-section of Forward Deployed Engineering and AI transformation. Our SAs embody the following traits:
- Technical experts in the field
- Trusted advisors to customers and colleagues
- Product evangelists of Cohere technology
- Thought leaders in pushing the frontiers of applied AI
Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.
In this dynamic and demanding role, you will need to be both a strategic thinker and a builder. You will personally lead the design and deployment of customer pilots that showcase the impact of our technology to strategic enterprise and government customers.
You will own the customer's technical narrative end to end, from discovery and architecture to pilot results and business case, and bring structured customer feedback back to our Product and Engineering teams.
A typical day at Cohere might include:
- Leading the technical talk track on customer calls.
- Designing enterprise architectures for North deployments.
- Deep dives on customer queries and Cohere technology.
- Working with customer executives to prioritise use cases, define success metrics and build the business case for AI adoption.
- Facilitating customer evaluations and pilots inside their stack
- Developing and documenting processes to enable the solutions architect team and adjacent teams to scale effectively within Cohere.
- Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.
- Working closely with our partners to develop a strategy for enabling and accelerating their customers.
This might be for you if you have some of the following:
- 3+ years in customer-facing technical roles where you both built and advised, such as consulting data scientist, forward deployed engineer or deployment strategist, or solutions architect, taking AI or data solutions from executive problem framing to production.
- A passion for Agentic AI, and a practical understanding of where LLMs deliver value in production, and where they don't.
- Solid grounding in ML fundamentals (training, evaluation, retrieval etc.) and the ability to design evaluation frameworks for customer pilots.
- Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds with technical audiences.
- You thrive in ambiguity and can put high-impact structure and processes in place where none exist.
- Comfortable working with Python and Assistive Coding tools
- Preferred: Fluency in French, Spanish or Italian
- Must have: Professional fluency in English (business and technical)
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.