全职电话中心客服代表
Full-Time Call Center Customer Service Agent
🚨 现在招聘：临时灾害响应代理 🚨
前线呼叫中心正在为一个临时的灾害响应项目寻找合格候选人。一旦候选人获得客户许可，该职位将迅速启动，因此申请人必须反应迅速、准备充分，并能在规定时间内完成所有入职和培训要求。所有班次全天候提供。
所需州：佛罗里达州、北卡罗来纳州、南卡罗来纳州、佐治亚州、宾夕法尼亚州、德克萨斯州、弗吉尼亚州
背景调查和客户许可
所有候选人必须成功通过必要的背景调查。
可能取消资格的因素包括：
- 破产
- 近期重罪定罪
- 未解决的财务义务，包括逃税或拖欠联邦学生贷款
最终的资格决定由客户进行的背景审查做出
电脑和设备要求
所有要求对于此项目都是强制性的。
系统和环境要求
· 安静且无干扰的工作环境
· 由员工维护的笔记本电脑或台式机，至少满足以下规格：
· 双显示器
- 基于 Windows 11 的 PC
- （不接受 MAC 或 Chromebook）
- 处理器 [CPU]：Intel Core i5 或更高版本处理器：Intel, i5, i7 或 i9（最新一代）/AMD Ryzen 3, 5, 7 或 9（最新一代）
- 内存 [RAM]：16GB，其中 12GB 可用 DDR4
- 存储 [硬盘]：256GB SSD（具备存储升级能力）
- 屏幕分辨率：1366x768
- 必要连接：RJ-45/以太网，HDMI 输出
- 高质量的 USB 耳机，兼容上述电脑
- 一种可靠的联系方式用于接听和拨打电话
- 一种可靠的联系方式用于联系员工呼叫线路
- 有线网络连接至少满足以下规格：
- 下载速度 20 Mbps 或更高
- 上传速度 10 Mbps 或更高
- 时延 20 毫秒或更少
- 网络要求：
- 候选人必须通过 Speedtest.net 进行测试，并提供清晰的截图显示：
- 下载速度 20 Mbps 或更高
- 上传速度 10 Mbps 或更高
- 时延 20 毫秒或更少
额外设备：
- 两个显示器
- 独立键盘
- 独立鼠标
- 耳机
代理不能仅使用笔记本屏幕或笔记本键盘工作。需要完整的办公桌，配备双显示器和独立设备。
请密切关注您的电子邮件，并及时回应前线的所有请求。错过截止日期、未回应或未能满足设备和培训要求的候选人可能会失去工作机会。
查看英文原文
🚨 NOW HIRING: Temporary Disaster Response Agents 🚨
Frontline Call Center is seeking qualified candidates for a temporary disaster response project. This assignment will move quickly once candidates receive client clearance, so applicants must be responsive, prepared, and able to complete all onboarding and training requirements within the required timeframes. All shifts available 24 hours a day.
Required States: FL, NC, SC, GA, PA, TX, VA
Background Check and Client Clearance
All candidates must successfully complete the required background check.
Potential disqualifying factors may include:
- Bankruptcy
- Recent felony convictions
- Unresolved financial obligations, including tax evasion or defaulted federal student loans
Final eligibility decisions are made through the client’s background-screening
Computer and Equipment Requirements
All requirements are mandatory for this project.
System and Environment Requirements
· Quiet and distraction free working environment
· Laptop or desktop maintained by the Employee and at least meeting these specifications:
· Dual Monitors
- Windows 11 based PC
- (no MACs or Chrome Book)
- Processor [CPU]: Intel Core i5 or higher Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 3, 5, 7, or 9 (recent generation)
- Memory [RAM]: 16GB with 12GB useable DDR4
- Storage [Drive]: 256GB SSD (Capable of storage upgrades)
- Screen Resolution: 1366x768
- Necessary Connections: RJ-45/Ethernet, HDMI Out
- A high-quality USB headset compatible with the above computer
- A reliable method of taking and placing work contacts
- A reliable method to contact the Employee Call-Out Line
- Hardwired internet connection at least meeting these specifications:
- 20 Mbps download speed or higher
- 10 Mbps upload speed or higher
- 20 ms latency or less
- Internet Requirements:
- Candidates must complete a test through Speedtest.net and provide clear screenshots showing:
- Download speed of 20 Mbps or higher
- Upload speed of 10 Mbps or higher
- Ping of 20 milliseconds or less
Additional Equipment:
- Two monitors
- Separate keyboard
- Separate mouse
- Headset
Agents may not work solely from a laptop screen or laptop keyboard. A complete workstation with dual monitors and separate equipment is required.
Please monitor your email closely and respond promptly to all requests from Frontline. Candidates who miss deadlines, do not respond, or fail to meet the equipment and training requirements may lose their placement opportunity.
Thank you for your interest in joining the Frontline team!
Salary: DOEOriginally posted on Himalayas