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Account Development Specialist - Remote - Cherry Hill, NJ
帐户开发专家负责通过推管理,冷调/预期和与部门间团队合作来确定整个组织的额外销售机会支持新和现有客户。该个人将密切地与账户经理,区域领域领导者,包括虚拟护理团队合作,以确保在各自覆盖范围内实现所有机会和关键指标。为了成功在这一角色中,这个帐户开发专门人员需要对销售过程和动态进行深入了解,以及强大的人际沟通技能:帐户管理与增长 * 与账户经理,区域领域领导层合作,包括虚拟团队以 HMS 数据驱动寻找,冷传播和非推来源的参与 *通过促进混合护理模式和虚拟服务能力来确定并开发虚拟护理增长机会 *利用数字平台与推伙伴联系并教育 *与领导层建立和监测 KPI 和关于共享倡议的报告 *支持销售材料的发展和为现场和虚拟护肤团队培训 * 支持与实践指南和程序一致的重组计划。* 加强患者接入途径,以改善护理连续性和适当使用临床医生资源和接触点,包括熟练护理,健康和虚拟护理以及其他实践举措。销售和推操作。*通过帮助协调护理,利用实践中的所有可用的资源来改进评估。虚拟前台:包括但不限于病人/家庭教育,安排和临床需求查。*从收到到临床医生的指导生命周期,包括将患者拒绝向指导来源传递。*与参考源管理合作以确保数据准确性 (例如地区,服务类型,服务场所)* 促进虚拟护理工作流程的优化,提高患者体验和指导伙伴满意度要求:• 本科学位优先 · 在线工具如 LinkedIn 销售导航器,Salesforce 等经验;· 1-3年的企业间销售经验优先。• 前任虚拟护肤行业经验。
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The Account Development Specialist is responsible for supporting new and existing customers through referral management, cold calling/prospecting, and working with interdepartmental teams to identify additional sales opportunities across the organization. This individual will work closely with Account Managers, Regional Field Leaders including the Virtual Care Team to ensure all opportunities and key metrics are achieved within their respective coverage areas. In order to be successful in this role, this Account Development Specialist will need to have a deep understanding of the sales process and dynamics, along with strong interpersonal communication skills.
Responsibilities:
Account Management & Growth
* Partner with Account Managers, Regional Field Leadership, including the Virtual Team to drive prospecting, cold outreach, and engagement of non-referral sources using HMS data
* Identify and develop virtual care growth opportunities by promoting hybrid care models and virtual service capabilities
* Leverage digital platforms to connect with and educate referral partners
* Collaborate with leadership to establish and monitor KPIs and reports on shared initiatives
* Support development of sales materials and training for the field and virtual care team
Patient Access & Reconnect Program
* Support the Reconnect Program in alignment with practice guidelines and procedures
* Reinforce patient access pathways that improve continuity of care and proper use of clinician resources and touchpoints including Skilled Care, Wellness & Virtual Care as well as other practice initiatives.
Sales & Referral Operations
* Improve Admission to Evaluation conversion by assisting with care coordination using all available resources within the practice. Virtual Front Desk: Including but not limited to patient/family education, scheduling & clinical needs screening.
* rack and manage referral life-cycle from receipt to clinician assignment, including communication of patient refusals to referral sources.
* Collaborate with Referral Source Management to ensure data accuracy (e.g., region, service type, place of service)
* Contribute to optimizing virtual care workflows, enhancing both patient experience and referral partner satisfaction
Requirements:
• Bachelor's Degree Preferred
- Experience with on-line tools such as LinkedIn Sales Navigator, Salesforce, a plus.
- 1-3 years' experience in business-to-business sales preferred.
- • Prior virtual care industry experience preferred.
- • Prior healthcare industry experience preferred.
- • Commitment to excellent customer service.
• Strong phone and cold calling skills.
- Previous experience in an outbound call center or a related sales position preferred.
- • Strong business acumen.
- • Demonstrated focus on detail, and exceptional organizational skills.
- • Successful previous experience in sales or customer-facing role, consistently meeting or exceeding targets.
- • Must be motivated with outstanding enthusiasm, energy, and interpersonal skills.
Contact FOX Now!
Noel Styer
Talent Acquisition Specialist
609-690-1589
You can also text FOX to 609-853-5114 to learn more!
FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#REMOTE
Originally posted on Himalayas