生产支持
Production Support
简介：欧盟最大的银行之一正在寻求生产支持。该配置文件将负责全球技术支持和项目交付。生产工程师将成为多学科团队的一部分，为应用程序的生产元素提供支持。这一角色集中在技术应用支持上，需要广泛的技术技能。生产工程師还会与其他团队合作以迅速应对事件并解决问题，经常受到压力，恢复业务正常服务。因此，保持通话能力和无时提供支持是必不可少的。由于这是一个生产支持角色，重点在各种不同技术上，应聘者必须具备学习能力和愿望。你将做什么？·积极监测，管理和提高生产环境的可用性和性能 （从介绍和应用层到中间件和数据库）·提供 Follow The Sun 支持模式中的扩张覆盖范围 ·积极管理生产应用程序的能力 ·定制生产工具 （监控，批量安排，备份，部署工具，自动化）. ·为管理提供反并提出解决方案。我们正在寻找哪些功能？·系统管理经验 Windows 和 Linux/Unix 系统的经验：IIS, .NET, WCF,Weblogic 应用服务器，Apache,Tomcat,Java EE,Nginx ·监控与安排经验 具有以下一些优选性的经验：Geneos,Dynatrace,Grafana,Prometheus & DollarUniversum ·使用脚本编写 (Python,Shell,SQL....) 和开发管理，监测和支持工具的能力。练习 Ansible / Terraform 自动化 ·理解生产流程，包括变更和发布管理；事件和问题管理技能，知识 ITIL ·使用数据库 SQL Server 和 Oracle ·熟悉英语。· 技术设备+SIM 卡+个人智能手机；· 健康和生命保险；· 社会活动和团队建设；· 我们承诺让你与我们一起成长，并相应获得奖励；· 一支动态的年轻团队将永远支持你；· 最新技术培训；·咖啡，水果，零食以及在你的访问时热烈欢迎。
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Overview:
One of the biggest banks in the European Union is seeking a Production Support. The profile will be responsible globally for technical support and project deliveries. The Production Engineer will be part of a multi-disciplined team, providing support to the production elements of the applications. The role is centered on technical application support and requires a wide range of technical skills. The Production Engineer will also work with other teams to respond to incidents and resolve issues promptly, often under pressure, to restore normal services to the business. Therefore, ability to be on call and provide support out of hours is essential. As this is a production support role, focusing across a range of different technologies, candidates must possess the aptitude and desire to learn.
What will you do?
- Pro-actively monitor, manage and improve availability and performance of the production environments (from presentation and application layers to middleware and databases)
- Provide escalation coverage in the “Follow The Sun” support model
- Pro-actively manage the capacity of production applications
- Customize production tools (monitoring, batch scheduling, backups, deployment tools, automation)
- Provide feedback and propose solutions to management on performance and capacity
What are we looking for?
- Experience with System administration – experience on Windows and Linux/Unix systems : IIS, .NET, WCF, Weblogic Application Server, Apache, Tomcat, Java EE, Nginx
- Experience with Monitoring & Scheduling – experience of some of the following preferable: Geneos, Dynatrace, Grafana, Prometheus & DollarUniverse
- Experience with Scripting (Python, Shell, SQL....) and development skills for administration, monitoring and support tools. Practice on Ansible / Terraform automation
- Appreciation of production processes, including change and release management; incident and problem management skills, with knowledge of ITIL
- Experience with Databases – SQL Server and Oracle
- Fluent in English.
What can you expect from us?
- A permanent job contract for a long term project;
- Tech equipment + SIM Card + personal smartphone;
- Health and Life Insurance;
- Social events and team buildings;
- The commitment of letting you grow with us, and be rewarded accordingly;
- A dynamic and young team that will be always there to support you;
- Training in the latest technologies;
- Coffee, fruits, snacks and a warm welcoming when you pass by the office.
Originally posted on Himalayas