内部销售协调员
Inside Sales Coordinator
职位概述：
通过销售节奏支持面向客户的销售团队；推动成交。在有限监督下执行并支持选定的活动。
主要职责：
处理客户发来的电子咨询（例如邮件、表单）和客户电话，必要时与经验更丰富的内部销售协调员联系。
收集技术数据、客户演示材料、交货时间等信息，为简单项目编制预算报价，供面向客户的销售团队使用。
安排客户拜访和活动，参与实际执行和准备工作。
接收并处理订单，为简单项目开具订单确认、发票和发货通知。
编制并传达订单状态、库存状态和其他相关信息给面向客户的销售团队，该流程有明确文档且重复性高。
协助解决客户问题（包括运输和售后问题）。
编制、开展分析并报告库存/存货水平，该流程有明确文档且分析工作重复。
积极支持所有分支机构人员向零售客户销售产品，该任务有明确文档且重复性高。
查看英文原文
Job Summary:
Supports customer facing sales force through the rhythm of sales; Lead to close. Executes and supports selected activities under limited supervision.Key Responsibilities:
Responds both to incoming electronic customer enquiries (e.g. emails, forms) and to customer calls, and engages a more experienced Inside Sales Coordinator if needed.Compiles budgetary quotes for simple jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force.Schedules customer visits and events, gets involved in actual execution and preparation.Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple jobs.Compiles and communicates order status, inventory status and other associated information to customer facing sales force where the procedure is well documented and repetitive.Assists in resolving of customer issues (including shipment and after sale).Compiles, conducts analyses and reports inventory/stock levels where the procedure is well documented and analysis is repetitive.Actively supports all branch personnel in the sale of products to retail customers, where the task is well documented and repetitive.Originally posted on Himalayas