高级客户经理

TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
The TigerConnect team is seeking a high-achieving Senior Account Executive to drive strategic new business for our clinical collaboration platform. In this role, you will own the full sales cycle for large acute care health systems, IDNs, and complex enterprise healthcare organizations, from prospecting and discovery through demonstration, negotiation, and contract close. The ideal candidate combines enterprise SaaS sales experience with a strong understanding of healthcare operations and a proven ability to navigate complex, executive-level buying processes.
The Senior Account Executive will play a key role in driving new logo acquisition, expanding TigerConnect’s enterprise presence, and leading high-value platform sales initiatives within large healthcare organizations to achieve sales goals and growth objectives.
This role is focused on strategic enterprise healthcare organizations, including large acute care health systems, IDNs, and other complex healthcare networks across the US.
What You’ll Be Doing:

• Develop executive-level relationships with senior healthcare leaders, including CNOs, CMIOs, CIOs, CTOs, clinical operations, nursing, IT, and patient experience leaders.

• Build and execute a strategic territory plan focused on large health systems, IDNs, and complex enterprise healthcare organizations.

• Create and manage a high-value enterprise pipeline through outbound prospecting, executive networking, partner alignment, and cross-functional sales motions.

• Lead consultative, value-based sales cycles from initial discovery through close.

• Position TigerConnect as an enterprise platform that supports clinical communication, workflow transformation, operational efficiency, and improved care coordination.

• Deliver high-impact platform presentations, executive briefings, and solution demonstrations to clinical, operational, technical, and executive stakeholders.

• Navigate complex enterprise sales cycles involving buying committees, executive sponsors, legal, security, procurement, technical validation, and financial approval.

• Develop compelling business cases that connect TigerConnect’s platform to customer priorities, ROI, risk reduction, workforce productivity, and enterprise-wide transformation.

• Partner closely with Sales Development, Marketing, Solution Consulting, Product, Customer Success, Legal, Finance, and executive leadership to progress strategic opportunities.

• Accurately forecast complex enterprise opportunities, including deal size, timing, risk, stakeholder alignment, and close strategy.

• Maintain timely and accurate CRM updates to provide visibility into pipeline health, deal strategy, and pursuit activity.

• Develop deep expertise in TigerConnect’s clinical collaboration platform, including care team communication, scheduling, alarm management, nurse call, patient engagement, integrations, EHR workflows, and enterprise healthcare use cases.

• Share market insights, competitive intelligence, customer needs, and enterprise buying trends with internal stakeholders.

What You Bring:

• BA/BS required; MBA or graduate degree is a plus.

• 7+ years of enterprise sales experience in healthcare technology; SaaS experience strongly preferred.

• Proven track record of consistently exceeding quota through strategic new logo acquisition and enterprise account expansion.

• Demonstrated success selling complex, high-value solutions into large acute care health systems, IDNs, or similarly complex healthcare organizations.

• Experience building trusted relationships with C-suite, clinical, operational, IT, security, procurement, and financial stakeholders.

• Strong consultative and value-based selling skills, with the ability to articulate platform value, ROI, workflow impact, risk reduction, and strategic business outcomes.

• Ability to manage long, complex enterprise sales cycles with multiple stakeholders, executive sponsors, buying committees, and approval processes.

• Experience developing territory strategies, account plans, business cases, mutual action plans, and executive-level deal strategies.

• Strong executive presence with excellent communication, presentation, negotiation, problem-solving, and organizational skills.

• Collaborative mindset and experience leading cross-functional teams through complex enterprise pursuits.

• High energy, resilience, ownership, and positivity aligned with the TigerConnect culture.

• Comfortable operating in a fast-paced, evolving growth environment with ambiguity, accountability, and high expectations.

• Experience selling into acute healthcare organizations is required.

• Familiarity with clinical communication, care team collaboration, healthcare workflows, EHR integrations, patient engagement, alarm/event notification, or broader healthcare platform solutions preferred.

Perks & Benefits We Offer:

• Enjoy remote flexibility with teams across the US and globally - plus prime office space in El Segundo, California

• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match

• Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)

• Our flexible time off lets you work hard and play hard—on your schedule

• Join a mission-driven team committed to making a real impact in the world of healthcare

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We’ve been recognized as one of the Best Places to Work in Los Angeles (2022, 2023, 2024, 2025, 2026), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). Our team in Mexico was recognized as a Great Place to Work and Best Place to Code in 2026. We were also honored to be named to Inc. 5000’s list of Fastest Growing Companies (2023).
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Originally posted on Himalayas