Site Reliability Engineer
关于 AVID,我们致力于为业务带来激情和客户关注。Avid 制作技术和协作工具，使创作者能够娱乐，信息，教育和启发世界。我们的客户是最具灵感的电影，电视节目，新闻广播，电视体育活动，音乐录音和现场演唱会背后的远见者。了解 Avid 如何赋予更大的创造者力量或更多信息，请访问 . JOB SUMMARY: 你将与我们的云基础设施和生产系统的可靠性，性能和扩展性保证发挥关键作用。你将与跨功能工程团队密切合作设计弹性的架构，自动化部署并提供一个高度可用的平台。· 设计，实施和调整应用程序和组件监测，警报和仪表板使用 Prometheus,Grafana,CloudWatch 和 Elastic （或类似工具）·与网站可靠性相关，你还将有机会和责任与较大的云工程团队合作改善和硬化核心系统。这些可能包括：· 在亚马逊 EKS 上设计，运行和优化 Kubernetes 工作负载，管理多个环境中的容器应用。·实现并维护 Istio 服务网格以确保安全，弹性的和可观察的服务-到服务通信在 Kubernetes 内部。· 使用 ArgoCD 构建和管理 GitOps 管道，确保 Kubernetes 表达和 Helm 图表正确部署和审计。·自动化 CI/CD 工作流程使用 GitHub 行动，实现快速安全的软件交付。·自行化基础设施提供与 Terraform,使可持续，可重复和可审核的 AWS 部署。·参与24/7电话旋转，处理事件响应，执行后测试，并保持最新的运行簿。·通过工具如 Snyk 保护应用程序和基础设施，并遵循最佳安全实践。·用 Cloudflare,R53来管理边缘和配置，确保性能和全球可用性。·
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It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
ABOUT AVID
Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit .
JOB SUMMARY:
Come and join us at Avid as a Site Reliability Engineer(Remote, Philippines), where you will play a key role in ensuring the reliability, performance, and scalability of our cloud infrastructure and production systems. You’ll work closely with cross-functional engineering teams to design resilient architectures, automate deployments, and deliver a highly available platform.
WHAT YOU WILL DO:
- Champion and continuously improve platform reliability, observability, and DevOps culture across the engineering organization.
- Define and track SLAs, SLOs, and SLIs to drive reliability goals and monitor service health across the platform.
- Design, implement, and tune application and component monitoring, alerting and dashboards using Prometheus, Grafana, CloudWatch and Elastic (or similar tools)
- Related to site reliability, you will also have the opportunity and responsibility to improve and harden core systems in conjunction with the larger cloud engineering team. These would potentially include:
- Design, operate, and optimize Kubernetes workloads on Amazon EKS, managing containerized applications across multiple environments.
- Implement and maintain Istio service mesh for secure, resilient, and observable service-to-service communication within Kubernetes.
- Build and manage GitOps pipelines using ArgoCD, ensuring Kubernetes manifests and Helm charts are deployed and audited correctly.
- Automate CI/CD workflows with GitHub Actions, enabling fast and safe software delivery.
- Automate infrastructure provisioning with Terraform, enabling consistent, repeatable, and auditable AWS deployments.
- Participate in a 24/7 on-call rotation, handle incident response, perform postmortems, and maintain up-to-date runbooks.
- Secure applications and infrastructure with tools like Snyk and follow security best practices.
- Manage edge and DNS configurations with Cloudflare, R53, ensuring performance and global availability.
- Operate and tune AWS services such as RDS, OpenSearch, and IAM, supporting data and identity needs.
- We are looking to fill 5–6 SRE roles, with each Engineers following different/varying workdays and schedules, to maintain 24/7 site coverage.
WHAT YOU CAN DELIVER:
Minimum Requirements:
- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, and/or other related fields.
- 5+ years of experience in Site Reliability Engineering, DevOps, and/or equivalent.
- Strong proficiency with Kubernetes (preferably Amazon EKS) and containerized application deployments.
- Proficiency with observability stacks (Prometheus, Grafana, ELK) and alerting best practices.
- Strong scripting skills (Bash, Python, or similar) for automation and tooling.
Preferred Skills, Experience, Capabilities:
- Expertise with infrastructure-as-code tools such as Terraform, and GitOps workflows using ArgoCD.
- Hands-on experience with AWS services including RDS, IAM, OpenSearch, CloudWatch, and Route 53.
- Experience with CI/CD automation using GitHub Actions or similar tools.
- Knowledge of service mesh technologies such as Istio.
Aside from the minimum requirements and preferred qualifications above, the successful candidate shall possess the following behavioral traits and technical skills:
- Understanding of security best practices in cloud environments, including vulnerability scanning and remediation
- Excellent troubleshooting skills, especially in distributed, cloud-native systems.
- Strong communication skills and ability to work cross-functionally in a collaborative environment.
WHAT TO LOOK FORWARD TO:
- Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth
- Remote work model offering flexibility to balance work and life
- Access to development programs with strong support and mentoring to help you grow and advance within the company
- Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance
OUTSIDE OF SCOPE:
- Direct software feature development unrelated to infrastructure or reliability.
- Desktop IT support, end-user troubleshooting, or helpdesk functions.
- On-premises server hardware maintenance.
- Manual infrastructure deployments without automation or version control.
- Marketing, sales, or customer account management duties.
Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Originally posted on Himalayas