IT经理
IT Manager
Libra Software Group 是 Constellation Software 的一部分,是一家在多伦多证券交易所上市的上市公司。Constellation Software 在超过 100 个国家和数十个垂直领域开展业务。自 1995 年成立以来,Constellation Software 已完成 100 多项收购,涵盖小型、中型和大型私营及上市公司。
职位描述
**美国远程办公**
我们正在寻找一位动手能力强、多面手的 IT 经理,负责一个业务单元的 IT 基础设施、安全和运营成熟度的全流程管理。此职位适合那些能在模糊环境中茁壮成长、快速学习,并将非正式流程转化为文档化、可重复的结构的人,同时仍能胜任日常系统管理和终端用户支持工作。
IT 经理将管理 Windows、Linux 和云环境,确保所有 IT 资产得到保护、更新并正常运行。该职位需要一个人能够独立工作,带领一个小团队,迅速掌握复杂环境,并为动态 IT 基础设施带来结构化管理。
主要职责
基础设施、云与安全:负责服务器、云环境、网络和 SaaS 平台的直接管理。监控、打补丁并保护所有 IT 资产。管理端点安全(防病毒、加密、防火墙)。解读漏洞和安全评估结果,并推动修复直至关闭。
系统熟练度与文档:快速掌握复杂环境中的实际操作技能。建立并维护文档、操作手册和知识传递流程,确保关键系统的操作知识被记录和保存。
自动化与现代工具:使用脚本(Python、PowerShell)和 AI 辅助工程工具(如 Claude Code、Codex 类编码助手)来自动化重复任务,提高运营效率。
合规与治理(GRC):确保 IT 系统符合公司安全策略、符合 ITIL 的服务管理实践以及合规框架。通过提供文档协助内部和外部审计。保持准确的资产清单和访问控制记录。
团队领导:管理并指导 IT 团队成员,监督日常运营和优先事项。与更广泛的 IT 组织合作,提升整体实践水平。
入职与离职:管理新员工(包括通过收购加入的员工)的 IT 设置。配置和撤销用户账户、权限和资源。
查看英文原文
The Division:
Libra Software Group which is part of Constellation Software, is a TSX-listed publicly traded company. Constellation Software operates in over 100 countries and dozens of verticals. Constellation Software has completed over 100+ acquisitions of small, medium and large private and public companies since its inception in 1995.
Job Description
**Remote in US**
We are seeking a hands-on, versatile IT Manager to take ownership of a business unit's IT infrastructure, security, and operational maturity end to end. This is a role for someone who thrives on ambiguity, learns fast, and turns informal process into documented, repeatable structure, while still being comfortable rolling up their sleeves for day-to-day system administration and end-user support.
The IT Manager will manage Windows, Linux, and cloud environments, ensuring all IT assets are secured, updated, and fully functional. This position requires someone who can work independently, lead a small team, rapidly build deep fluency in a complex, and bring structure to a dynamic IT infrastructure.
Key Responsibilities
Infrastructure, Cloud & Security: Hands-on ownership of servers, cloud environments, networking, and SaaS platforms. Monitor, patch, and secure all IT assets. Manage endpoint security (antivirus, encryption, firewalls). Interpret vulnerability and security assessment findings and drive remediation to closure.
Systems Fluency & Documentation: Rapidly develop deep, hands-on fluency across a complex environment. Build and maintain documentation, runbooks, and knowledge-transfer processes for critical systems, so operational knowledge is captured and documented.
Automation & Modern Tooling: Use scripting (Python, PowerShell) and AI-assisted engineering tools (e.g. Claude Code, Codex-class coding assistants) to automate repetitive tasks and improve operational efficiency.
Compliance & Governance (GRC): Ensure IT systems adhere to company security policies, ITIL-aligned service management practices, and compliance frameworks. Assist with internal and external audits by providing documentation. Maintain accurate inventory and access control records.
Team Leadership: Manage and mentor IT team members, overseeing day-to-day operations and priorities. Collaborate with the broader IT organisation to improve practices.
Onboarding & Offboarding: Manage IT setup for new hires, including through acquisitions. Provision, configure, and deprovision user accounts, access, and credentials. Ensure secure offboarding, including asset retrieval and data security.
Requirements
Technical Skills & Experience:
- 5-8+ years of hands-on IT experience, with demonstrated versatility across infrastructure, network, cloud, and application layers, not siloed in one domain.
- 1-2+ years leading or mentoring a small technical team, with the ability to delegate, coach, and take ownership of day-to-day priorities.
- Strong knowledge of Windows and Linux server/workstation environments; Active Directory, Azure AD, and other IAM solutions.
- Deep, hands-on cloud experience (Azure preferred; AWS or Google Cloud a plus).
- ITIL framework knowledge (certification a plus).
- Proficient scripting for automation (Python, PowerShell).
- Working fluency with AI-assisted engineering and ops tools (e.g. Claude Code, Codex-class assistants) to accelerate scripting, documentation, and troubleshooting.
- Networking fundamentals: routers, switches, firewalls, VPN administration.
- SaaS platform administration across a multi-vendor environment.
- Patch management and endpoint security tooling.
- Comfortable interpreting vulnerability and security assessment output and driving remediation (prior hands-on penetration testing experience a plus, not required).
- IBM i / AS400 administration a plus, not required.
Soft Skills:
- Thrives in ambiguity; comfortable building process and structure where little formal documentation exists.
- Self-directed learner who can absorb complex, undocumented systems quickly and independently.
- Energized by turning informal, tribal knowledge into repeatable, documented process.
- Strong ownership mentality: steps up, takes accountability, and drives outcomes without waiting for direction.
- Excellent communication skills, able to translate technical detail for both technical peers and business stakeholders.Originally posted on Himalayas