高级专员 - 贸易运营. COE 巴基斯坦 - FTC - 出口. 运营组-巴基斯坦
Senior Associate - Trade Operations.COE Pak - FTC - Exports.Operations Group-PAK
职位职责 - 任职者将负责整个出口流程及根据银行内部政策、标准操作程序（SOP）以及国际商会（ICC）指南进行的其他杂项活动，并在处理系统中授权交易。涵盖范围包括各个业务部门的贸易融资所有领域
关键成果领域 - 所有处理工作应符合SOP/OPM和UCP/ISBP/ISP的相关规定，费用回收应符合现行指导方针。
- 在文件中执行相关方的授权检查
- 处理商品贸易操作文件
- 负责将交易输入系统并准备/授权相关的SWIFT报文
- 处理团队主管下达的临时任务
- 确保将错误/知识缺口与直属经理/团队分享以解决客户服务问题
- 不因费用收取遗漏导致收入流失
- 不出现Nostro账户或内部账户中的未解决对账条目
决策权与责任 - 根据客户投诉、运营错误和质量/RCSA分析采取纠正和预防措施
- 建议对SOP、OPM和ADM进行修改，以提高服务水平而不影响控制措施
- 建议培训和研讨会以填补知识空白，并在基层建立“解决问题的责任感”以取得有效结果
- 立即将对方提出的任何错误/客户投诉/服务缺陷/问题上报给经理
- 与上级共同承担责任
知识、技能和经验 - 本科学历
- 至少2-4年贸易操作相关工作经验
- 对出口信用证付款、贴现和风险参与有专家级理解
- 对会计分录和用户接受测试（UAT）有专家级理解
- 了解摊销原则
- 良好的沟通能力、团队管理和人际交往能力
- 熟练使用MS Office（Word和Excel）
- 注重细节，良好的分析能力和人际交往能力
- 能在压力下工作，出色的组织能力和优秀的团队合作精神
最初发布于Himalayas
查看英文原文
Job Purposes - The incumbent will be responsible for Entire Export Process and Other Miscellaneous activities as per Bank’s internal policies, SOP’s as well as ICC guidelines and authorising the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments
Key Result Areas - All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
- Perform sanction checking of relevant parties in documents
- Handle Commodity Trade Operations documents
- Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages
- Ad-hoc tasks given by the Team Head
- Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
- No revenue leakage due to miss out in charges collection
- No outstanding reconciliation entries pending in Nostro or Internal accounts.
Decision Making Authority & Responsibility - Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.
- Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.
- Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results
- Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.
- Shares responsibility with his/her seniors.
Knowledge, Skills and Experience - Bachelor's Degree
- At least 2-4 years of relevant working experiences in Trade Operations
- Expert level knowledge in Understanding of Export LC Payments, Discounting’s and Risk participations
- Expert level knowledge of accounting entries and UATs.
- Understanding of amortization principles
- Good communication skills, Team Management and interpersonal skills
- Proficiency in MS Office (Word and Excel)
- Attentive to details, good analytical skills and interpersonal skills
- Able to work under pressure, excellent organizational skills and good team player.
Originally posted on Himalayas