远程客户支持代表
Remote Client Support Representative
其他限定地区（需当地身份）
公司Sweetcarolinatravels
薪资未公开
工作地点Argentina, Aruba, Australia, Bahamas, Barbados, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Ireland, Israel, Italy, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Portugal, Saint Kitts and Nevis, Saint Lucia, Spain, Sweden, Trinidad and Tobago, United Kingdom, United States
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间18 天前
数据来源Himalayas
注意地域限制：该职位明确限定在 Argentina、Aruba、Australia、Bahamas、Barbados、Bermuda、Bolivia、Brazil、Cayman Islands、Chile、Colombia、Costa Rica、Dominican Republic、Ecuador、El Salvador、France、Germany、Grenada、Guatemala、Honduras、Ireland、Israel、Italy、Jamaica、Mexico、Netherlands、New Zealand、Nicaragua、Panama、Peru、Portugal、Saint Kitts and Nevis、Saint Lucia、Spain、Sweden、Trinidad and Tobago、United Kingdom、United States 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。
- 我们正在寻找一名远程旅行客户代表，为旅客在行程前、中、后提供支持。在这个100%远程办公的职位中，你将协助客户解决与旅行相关的问题，提供行程支持，并确保从开始到结束的顺利、无压力的体验。
此职位适合喜欢帮助他人、高度有条理且对在旅游行业远程工作充满热情的人。
主要职责
- 通过电子邮件、电话和消息平台远程协助客户
- 以清晰、专业且友好的方式回答与旅行相关的问题
- 支持行程更新、取消、更改和特殊请求
- 提供目的地、旅行要求和代理流程的指导
- 监控即将开始的行程，在需要时主动与客户沟通
- 高效解决问题的同时保持积极的客户体验
理想候选人
- 具备良好的书面和口头沟通能力
- 有客户服务经验（旅行、酒店、客服中心或支持岗位优先）
- 高度有条理、可靠且注重细节
- 适应在远程环境中独立工作
- 能够快速学习新的系统、工具和流程
- 对旅行充满热情，乐于帮助他人自信地出行
我们提供的福利
- 100%远程办公职位
- 灵活的工作时间安排
- 全面的培训和持续的支持
- 在以旅行为主的公司内的成长机会
- 旅行相关福利和行业折扣
- 支持性且协作的远程团队环境。
最初发布于Himalayas
查看英文原文
- We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish.
This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.
Key Responsibilities
- Assist clients remotely via email, phone, and messaging platforms
- Answer travel-related inquiries in a clear, professional, and friendly manner
- Support itinerary updates, cancellations, changes, and special requests
- Provide guidance on destinations, travel requirements, and agency procedures
- Monitor upcoming trips and proactively communicate with clients when needed
- Resolve issues efficiently while maintaining a positive customer experience
Ideal Candidate
- Strong written and verbal communication skills
- Customer service experience (travel, hospitality, call center, or support roles preferred)
- Highly organized, dependable, and detail-oriented
- Comfortable working independently in a remote environment
- Able to learn new systems, tools, and processes quickly
- Passionate about travel and helping others travel with confidence
What We Offer
- 100% remote, work-from-home position
- Flexible scheduling options
- Full training and ongoing support
- Growth opportunities within a travel-focused company
- Access to travel-related perks and industry discounts
- Supportive and collaborative remote team environment.
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。