数字顾问，CPQ/逻辑
Digital Consultant, CPQ/Logik
职位描述
向技术咨询总监汇报的数字顾问，CPQ，将在为 Zaelab 的企业客户提供从报价到收款（Quote-to-Cash）解决方案中发挥重要作用。该职位将支持在 ServiceNow（Logik.ai）及相邻电商生态系统等平台上进行 CPQ、产品配置、定价和订单流程的设计、配置和实施。
你将与高级顾问和架构师合作，执行 CPQ 实施，开发技术解决方案，并为客户的成功做出贡献。这是一个在协作型咨询环境中深入提升 CPQ 专业知识的绝佳机会，参与复杂且影响深远的项目。
主要职责：
解决方案与项目交付：
- 支持 CPQ 和从报价到收款项目的交付，参与解决方案设计、配置和实施。
- 参与面向客户的讨论、解决方案评审和技术问题解决会议。
- 与项目团队协作，确保高质量且一致地达成交付里程碑。
解决方案设计与配置：
- 协助设计从报价到收款的流程，包括产品建模、定价策略、折扣、审批和订单履行流程。
- 在高级团队成员的指导下，使用 Logik.ai（ServiceNow CPQ）等技术配置产品配置器。
- 帮助将业务需求转化为符合平台最佳实践的功能规范。
技术调研与文档：
- 参与业务和技术调研会议，帮助评估现状系统并定义需求。
- 支持业务流程映射，并为功能和架构文档做出贡献。
- 协助进行差距分析，通过 CPQ 功能识别流程优化的机会。
实际开发：
- 参与 CPQ 解决方案的配置、开发和测试。
- 与开发人员和架构师紧密合作，确保设计准确实现。
- 解决功能性和技术性问题，必要时升级复杂问题。
集成支持：
- 支持连接 CPQ 与电商平台、ERP 系统和其他企业应用的集成工作。
- 协助构建原型和概念验证，以验证需求和解决方案方法。
- 在高级团队成员的指导下，学习并应用集成模式和最佳实践。
查看英文原文
ABOUT THE JOB
The Digital Consultant, CPQ, reporting to the Director, Technology Consulting, plays an important role in delivering Quote-to-Cash solutions for Zaelab's enterprise clients. This role supports the design, configuration, and implementation of CPQ, product configuration, pricing, and ordering workflows across platforms such as ServiceNow (Logik.ai) and adjacent commerce ecosystems.
You will work alongside senior consultants and architects to execute CPQ implementations, develop technical solutions, and contribute to client success. This is an excellent opportunity to deepen your CPQ expertise while working on complex, high-impact projects in a collaborative consulting environment.
Key Responsibilities:
Solution & Project Delivery:
- Support the delivery of CPQ and Quote-to-Cash initiatives, contributing to solution design, configuration, and implementation.
- Participate in client-facing discussions, solution reviews, and technical problem-solving sessions.
- Collaborate with project teams to ensure delivery milestones are met with quality and consistency.
Solution Design & Configuration:
- Assist in designing Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, and order fulfillment workflows.
- Configure product configurators using technologies such as Logik.ai (ServiceNow CPQ) under guidance from senior team members.
- Help translate business requirements into functional specifications aligned with platform best practices.
Technical Discovery & Documentation:
- Participate in business and technical discovery sessions, helping to assess current-state systems and define requirements.
- Support business process mapping and contribute to functional and architectural documentation.
- Assist with gap analysis to identify opportunities for process optimization through CPQ capabilities.
Hands-On Development:
- Contribute to configuration, development, and testing of CPQ solutions.
- Work closely with developers and architects to ensure designs are implemented accurately.
- Troubleshoot functional and technical issues, escalating complex problems as needed.
Integration Support:
- Support integration efforts connecting CPQ with commerce platforms, ERP systems, and other enterprise applications.
- Assist in building prototypes and proofs of concept to validate requirements and solution approaches.
- Learn and apply integration patterns and best practices under the guidance of senior team members.
Requirements
Your Experience
- 3-5 years of experience in consulting, solution delivery, or technical implementation roles
- Native or Advanced ( C1 + level) Spanish required
- Experience with CPQ, Quote-to-Cash, B2B Commerce, or product configuration solutions
- Familiarity with ServiceNow, Logik.ai, or similar CPQ platforms
- Exposure to integrating CPQ with CRM, ERP, or commerce platforms
- Strong analytical and problem-solving skills
- Excellent communication skills with the ability to collaborate with both technical and business stakeholders
- Ability to work in a fast-paced consulting environment and manage multiple priorities
- Bachelor's degree in Computer Science, Information Systems, Business, or related field
Nice to Have
- Experience in digital commerce, service modernization, or customer experience projects
- Background in Manufacturing or B2B industries
- ServiceNow Certified System Administrator or Application Developer
- Salesforce CPQ Specialist or Revenue Cloud Consultant certification
- Exposure to AI-driven workflows or automation tools
Certifications
The following certifications are expected to be obtained within designated timelines:
- Certified System Administrator (within 90 days)
- Certified Application Developer (within 6 months)
- ServiceNow CPQ / Product Configuration (Logik.ai) Certification (within first year)
Benefits
Why you’ll love working here:
- Unlimited Vacation/PTO
- Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
- Fully remote and distributed teams
- Paid Parental Leave
- Ongoing training and education opportunities
- 0% Bureaucracy Culture - Focus is on responsibilities, not title
Like what you see but don’t meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.
Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use Certn to confirm the identity and employment eligibility of all new USA hires.
Please rest assured that we’ll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information LINK As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.
Originally posted on Himalayas