直接销售客户经理
Direct Sales Account Executive
一个非凡的团队每天共同努力,从专业和个人的角度推动TNS的成功。加入我们,成就卓越!
简介
Direct Sales AE 是一位在客户方面具有专业知识和经验的专家,将在客户账户中提供领导力,促进并管理关系以推动双方的收入增长。Direct Sales AE 负责建立和发展客户关系,通过深入了解客户的业务,解决需求和问题,然后与内部产品和工程团队合作,定义运营商技术需求以制定解决方案。合适的候选人应具备出色的沟通能力,并有成功定位、管理并部署网络和客户端产品到北美运营商的显著业绩。
职责
- 负责制定和实施针对特定客户的策略和计划,以最大化所负责客户的产品组合中的收入增长。
- 根据客户的业务和技术需求制定解决方案,并与产品和技术团队协调,相应地优先安排活动和资源。
- 推动客户提案的创建和复杂合同谈判,实现成功签约;解决客户和内部团队的问题。
- 领导销售流程,管理所需资源,提供创建和交付专家演示、技术准备和集成分析、提案开发和交付、材料开发等。
- 确保所有关键的技术决策者了解我们的产品和服务如何运作,它们如何影响他们的业务和基础设施,并让他们对解决方案、部署和集成计划感到舒适和支持。
- 按需撰写、整理并交付技术文档,描述所提议的解决方案或增强功能,直至实施。
- 管理技术销售和营销材料的开发和交付。
- 协调持续的收入预测和业务审查。
要求
- 在北美网络运营商中拥有10年以上直接销售和/或技术客户管理经验。
- 必须是自我驱动者,具备独立行动并能在动态环境中取得成功的明显能力。
- 能够在组织的所有层级建立信誉和关系。善于倾听和与客户、高管有效沟通。
查看英文原文
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!
Overview
The Direct Sales AE is a subject matter and customer expert who will provide leadership in the accounts to foster and manage the relationships to drive mutual revenue growth. The Direct Sales AE owns and develops the customer relationships, addressing needs and issues through a thorough understanding of the customers’ business, and then works with the internal product and engineering teams to define operator technical requirements to define solutions. The right candidate will possess strong communication skills and a proven track record of initiative and success positioning, managing and deploying network and client products into North American operators.Responsibilities
- Responsible for developing and implementing account-specific strategies and plans to maximize revenue growth across the product portfolio within assigned accounts.
- Leads the formulation of solutions based on customers’ business and technology requirements, and prioritizes activities and resources accordingly with the product and technical teams.
- Drives creation of customer proposals and complex contract negotiations to successful closure; resolving issues with customer and internal teams.
- Leads the sales process, managing the needed resources to provide create and deliver expert presentations, technical preparation and integration analysis, proposal development and delivery, collateral development, etc.
- Ensure all key technical decision makers understand how our products and services work, how they affect their business and infrastructure, and that they are comfortable and supportive of the solution, deployment and integration plans.
- Author, compile, and deliver technical documentation as needed to describe the proposed solutions or enhancements through to implementation.
- Manage the development and delivery of technical sales and marketing materials.
- Facilitate ongoing revenue forecasting and business reviews.
Qualifications
- 10+ years direct sales and/or technical account management with network operators in North America.
- Must be a self-starter with demonstrated ability to take own initiative and thrive in a dynamic atmosphere.
- Able to establish credibility and relationships at all levels of an organization. Be an effective listener and communicator with customers, executives, and peers, commanding respect and creating a lasting impression.
- Possesses strong analytical skills, natural problem solving, and critical thinking ability to provide analysis of client needs and leverage technology to provide practical solution to customer’s business requirements.
- Strong technical background encompassing signaling and Intelligent Networks (SS7/IP), mobile device software, and mobile operator OSS/BSS systems and integration.
- Demonstrated ability to lead and work collaboratively with cross-functional team members; ability to get results through others; able to influence and pull teams together to meet account goals.
- Bachelor's Degree with a minimum of 10 years of experience in the wireless telecommunications industry.
- Proven track record of initiative and success creating and delivering network and client solutions to solve customer problems.
- A thorough understanding of the telecommunications industry; challenges faced by operators and associated opportunities to provide solutions.
- Technical background, with experience in telecommunications infrastructure
- Strong network of industry contacts specifically within wireless and/or broadband carriers.
- For this role, we anticipate paying $149,000-$181,000 annually. This role is eligible for variable pay, issued as a monetary bonus or in another form. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match.
- Travel 20-30% of the time.
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Originally posted on Himalayas