客户经理 2
Account Manager 2
邮件账户经理
关于Zabota
Zabota是一家排名靠前的全球招聘公司，2025年被Clutch评为顶级人力资源招聘公司。我们专注于帮助高增长的美国品牌打造精英级、以远程优先的团队。我们的使命明确：将来自拉美、欧洲及其他地区的世界级人才与世界上最具雄心的公司联系起来。
关于我们的客户
我们的客户是一家快速发展的电子邮件和短信营销机构，帮助DTC品牌实现盈利增长。他们已经为其合作伙伴创造了超过500万美元的收益，并有望在今年实现翻倍。
他们精简高效，行动迅速，致力于为所服务的品牌提供顶级成果。他们正在寻找一位具有A级思维的人，每天带来全力以赴的态度，掌握所有事务，不惧辛勤工作以取得出色成果。
关于该职位
我们正在寻找一位A级邮件账户经理，负责客户关系、主导邮件策略，并确保从规划到执行的整个活动流程顺畅进行。
该职位高度注重执行。工作中最重要的部分是确保每次邮件都能按时发送。你需要非常有条理、积极主动，并且能够承担客户和团队沟通的责任。
你不应该等待别人告诉你下一步要做什么。你将被期望提前应对截止日期，提前识别可能出现的问题，并主动与客户和团队沟通，确保一切按计划进行。
职责
- 负责6-8家电子商务客户的合作关系，主要是7位数至8位数的品牌
- 在Klaviyo中主导邮件活动和流程的战略、规划和执行
- 管理一个由3名成员组成的小组，包括设计师、文案撰写者和技术团队成员
- 保持整个活动流程的有序性，并确保邮件按时发送，没有遗漏或延迟的发送
- 从规划到最终执行，负责时间线和截止日期
- 提前了解即将开展的活动，并主动识别可能导致延误的任何因素
- 主导客户沟通，让客户及时了解情况并推动对话进展，而不是仅仅对请求做出反应
- 主导团队沟通，确保团队成员知道需要做什么、何时做以及需要什么要求
- 参与与客户的Zoom会议，审查策略和表现
- 监控账户健康状况，分析结果，并持续优化
查看英文原文
Email Account Manager
About Zabota
Zabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: Connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world.
About Our Client
Our client is a fast-growing email & SMS marketing agency helping DTC brands scale profitably. They've already generated over $5M for their partners and are on track to double that this year.
They're lean, fast-moving, and obsessed with delivering top-tier results for the brands they work with. They're looking for someone with an A-level mentality who brings it every day, stays on top of everything, and isn't afraid to put in the work to deliver great results.
About the Role
We're looking for an A-level Email Account Manager to own client relationships, lead email strategy, and keep campaigns moving smoothly from planning through execution.
This role is highly execution-focused. The most important part of the job is making sure emails go out on schedule, every time. You'll need to be extremely organized, proactive, and comfortable taking ownership of both client and team communication.
You should never be waiting for someone to tell you what needs to happen next. You'll be expected to stay ahead of deadlines, identify potential issues before they become problems, and proactively communicate with clients and your team to keep everything on track.
Responsibilities
- Own the relationship with 6–8 eCommerce clients, mostly 7–8 figure brands
- Lead strategy, planning, and execution for email campaigns and flows inside Klaviyo
- Manage a pod of 3 teammates including designers, copywriters, and technical team members
- Keep the entire campaign process organized and ensure emails are delivered on schedule with no missed or late sends
- Own timelines and deadlines from planning through final execution
- Stay ahead of upcoming campaigns and proactively identify anything that could cause delays
- Take the lead on client communication, keeping clients informed and moving conversations forward rather than simply reacting to requests
- Take the lead on team communication, making sure teammates know what needs to happen, when it needs to happen, and what is required from them
- Jump on Zoom calls with clients to review strategy and performance
- Monitor account health, analyze results, and continuously optimize for better performance
- Make sure every account is running smoothly, on schedule, and above expectations
- Proactively flag risks, blockers, and opportunities before they become problems
- Keep a high level of accountability across the entire pod and make sure nothing falls through the cracks
Qualifications
- 2+ years of hands-on email marketing and account management experience
- Klaviyo experience is a must
- Strong understanding of eCommerce marketing and email conversion principles
- Experience managing small teams or pods
- Comfortable leading strategy and making data-backed decisions
- Extremely organized, reliable, and responsive
- Strong ownership mentality — you don't wait to be told what to do
- Highly proactive communicator who consistently takes the lead with both clients and internal teammates
- Strong attention to deadlines and execution — late emails and missed deadlines are not acceptable
- Clear communicator, both written and verbal
- Comfortable working in a fast-moving environment with a lot on your plate
- Agency experience is a plus, but not required
- Most importantly, you have the mentality to put in the work, take ownership, and do whatever is necessary to keep clients and campaigns moving forward
Offer Details
- Fully remote
- Flexible working environment
- Must be available 9 AM – 5 PM EST to work in sync with clients and the team
- Salary: $4,000–$4,500/month
- Full-time contract position
Hiring Steps
- Initial Zabota Screening
- Client Interview
- Practical Task, if required
- Offer
Originally posted on Himalayas