业务转型总监
Director Business Transformation
加入Sedgwick，你将参与真正有意义的事业。我们的33,000名同事每天为全球面临意外的人们提供帮助。我们邀请你与我们共同成长，体验我们的关怀文化，享受工作与生活的平衡。在这里，你所能实现的没有界限。
Newsweek 将 Sedgwick 评为美国最佳工作场所全国顶级公司
被认证为“最佳工作场所®”
《财富》金融与保险行业最佳工作场所
业务转型总监
职位主要职责：业务转型总监领导企业或业务单元范围内的转型项目，制定战略并确保跨职能的协调与执行。该职位负责对增长、效率和客户体验产生重大影响的转型成果。
核心职责可能包括
- 领导与战略目标一致的企业或业务单元范围内的转型项目。
- 制定转型战略，并将企业优先事项转化为可执行的路线图。
- 主导大规模的AI驱动流程再造和技术赋能项目。
- 与副总裁和高管团队合作，对齐优先事项、资源和成果。
- 建立企业级治理结构、成功指标和效益实现框架。
- 推动数据驱动决策和持续改进的文化。
- 确保转型成果嵌入到运营模式中。
- 作为具有高管气质和战略洞察力的可信顾问。
管理职责
- 提供支持、指导、领导和激励以促进最大绩效。
- 在所有领域执行公司人事政策，并遵循公司的招聘标准和培训建议。
- 参与面试、招聘和制定员工发展计划；开展员工绩效讨论。
任职资格
拥有认可大学或学院的硕士学位优先。具备业务转型和/或AI相关认证者优先。
需要十年（10+）以上领导大型业务转型项目的经验，或同等教育和经验组合。
技能与知识
- 具备高管气质、企业思维和强大的变革领导能力
- 有利用AI工具加速个人交付的实践经历
- 熟练使用PC
查看英文原文
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Director Business TransformationPRIMARY PURPOSE OF THE ROLE: The Business Transformation Director leads enterprise or business unit–wide transformation programs, shaping strategy and ensuring cross-functional alignment and execution. The Director owns transformation outcomes that materially impact growth, efficiency, and customer experience through AI-enabled operating models.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.
- Shapes transformation strategy and translates enterprise priorities into executable roadmaps.
- Sponsors large-scale AI-enabled process redesign and technology enablement initiatives.
- Partners with VPs and executive leaders to align priorities, resources, and outcomes.
- Establishes enterprise-level governance, success metrics, and benefit realization frameworks.
- Drives cultural adoption of data-driven decision-making and continuous improvement.
- Ensures transformation outcomes are embedded into operating models.
- Serves as a trusted advisor with executive presence and strategic insight.
SUPERVISORY RESPONSIBILITIES
- Provides support, guidance, leadership and motivation to promote maximum performance.
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
QUALIFICATIONS
Master's degree from an accredited college or university preferred. Certifications related to business transformation and/or AI preferred.
Ten (10+) years of experience leading large-scale business transformation initiatives or equivalent combination of education and experience required.
Skills & Knowledge
- Executive presence, enterprise thinking, and strong change leadership skills
- Demonstrated practice of leveraging AI tools to accelerate personal delivery
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong time management and organizational skills
- Proven management/leadership skills
- Ability to create and complete comprehensive, accurate and constructive written reports
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $130,000 - $160,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Originally posted on Himalayas