副总裁,集团客户经理
VP, Group Account Director
当你热爱自己所做的事,它就不会像工作。谁说你的使命和职业必须互不相容?加入 Precision AQ 的人是因为他们对真正前沿且非凡的工作充满热情和承诺——他们留下是因为我们推崇的 wecentricity(以团队为中心),以及我们在这里培养的社区感和协作精神。启动客户的治疗方案。改变患者的生活。推动创意和策略,提升结果和成效。当我们由目标驱动,并由全球团队成员独特的多样化视角和能力组成时,我们会做出最佳和最具创新性的工作。
在 Precision AQ,才华体现在工作中,而不是用自大的姿态炫耀。在这里,合作和 wecentricity 是我们所推崇的。你是一个低调的明星?一个理智的歌后?一个脚踏实地的指挥家?我们为有你而准备了舞台。我们的员工才华横溢、聪明且富有启发性。
我们是谁:
客户服务中心执行官每天所做的工作非常有影响力且至关重要。优秀的代理工作始于我们,也终于我们。作为创造的催化剂,我们影响团队的方式将对我们的集体成功产生最大的影响。作为值得信赖的合作伙伴,我们是客户和代理团队的延伸,每天都希望带来积极的改变。
我们是文化的守护者,践行我们的原则,并在内外都展现出 wecentricity。作为一个动态的镜子,我们反映了代理的标准和理念,以及我们独特的真诚、慷慨、无畏和快乐。你和我都知道这一点,这正是我们来到这里并留下的原因。让我们继续激励、启发和引领卓越。
你是谁:
作为代理团队的业务负责人,负责所有相关客户业务的各个方面。集团客户总监通过确保资源的正确对齐来实现客户的愿景并倡导代理解决方案。他们领导跨职能团队,在多个客户账户上交付出色的工作和客户满意度。推动有机增长和每位客户人员的增长。执行公司目标如 wecentricity、卓越和融合。
工作的核心职责包括但不限于:
战术管理
- 指导客户团队监督战术
- 为高知名度和/或新策略/交付成果提供指导
查看英文原文
When you love what you do, it won’t feel like work. Who says your calling and career have to be mutually exclusive? People who join us at Precision AQ are drawn to our agency because of their passion for and commitment to truly cutting-edge and incredible work – they stay for our ethos of wecentricity, the community and collaboration we foster here. Launching clients’ treatments. Changing patients’ lives. Advancing creativity and strategy, improving results and outcomes. We do our best and most innovative work when it’s fueled by purpose and comprised of the unique and varied perspectives and abilities of team members across the globe.
At Precision AQ, talent is displayed in the work, not flaunted in plumes of conceit. Here, cooperation and wecentricity are what we champion. Are you a self-effacing rock star? A sensible diva? A down-to-earth maestro? Have we got a stage for you. Our people are wildly talented, clever, and inspiring.
Who we are:
What our Clients' Service Executives do every day is quite influential and consequential. Great Agency work starts and ends with us. As the catalyst for creation, the way we influence teams will have the greatest impact on our collective success. As trusted partners, we are an extension of our Client and Agency teams who wants to make a positive difference every day.
We are the respected steward of our culture, emulating our principles, and radiating wecentricity, inside and outside our walls. As a dynamic mirror, we are reflective of our Agency standards and ethos, as well as our unique mix of authenticity, generosity, fearlessness, and joy. You and me, know this already, and it’s what brought us here and keeps us here. Let’s keep motivating, inspiring, and influencing greatness.
Who you are:
Acts as the business lead for the agency team and is responsible for all facets of assigned client business. The VP, Group Account Director carries out the client’s vision and advocates of agency solutions by ensuring proper alignment of resources to deliver against it. They lead cross-functional teams to deliver great work and client satisfaction across multiple accounts. The drive organic growth and growth of each of their account folks. Execute on company goals like wecentricity, excellence and convergence.
Essential functions of the job include but are not limited to:
Tactical Management
- Directs account team to oversee tactics
- Provides guidance to high-profile and/or new strategy/deliverables
Client Management
- Develops working relationships with director-level client partners as well as core brand team
- Touches base with senior-level clients regularly to ferret out any opportunities or issues early
- Demonstrates ability to pick up the phone and talk to any level of client at any time regardless of daily interactions
- Develops and maintains senior-level relationships at agency-of-record account(s)
- May be called upon to step in (on an ad hoc basis) to assist with certain situations on other account(s)
Financial Management
- Accountable for the forecasting, monthly and annual revenue recognition of assigned accounts
- Provides ongoing guidance to staff for pricing, revisions, and forecasting
- Alerts SVP/VP Accounts to upsides/downsides related to revenue or forecasting
- Reports early and often on any changes to financial picture
- Leads agency understanding of financial implications regarding jobs/accounts
- Ensures that issues regarding clients/jobs are identified as early as possible and provides a rationale and guidance on next steps
Product Knowledge
- Understands product, category and competition so that can easily jump into any strategic discussion
Strategy
- Provides solid insights to strategic development process to internal and external teams
- Expert on one or more industry segments
- Has or develops deep familiarity with client’s market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment
- Consistently is a go-to person for business insights
- Understands product, category, and competition to easily jump into any strategic discussion
- Draws upon analogs across the agency to share best practices/ideas
Business Development
- Expands agency opportunities to other client departments or divisions
- Participates actively in business development initiatives representing the account management team
- Mentors junior staff and encourages participation
- Continues to hone and perfect presentation style and agency responses to typical questions
- Maintains contact and open dialogue with an ongoing list of senior-level executives in the industry to mine for new business
- Participates in networking events
- Identifies inline opportunities for sister companies
Leadership & Agency Advocacy
- Motivates and mentors account team to remain positive and push the boundaries
- Works cross departmentally to ensure success of daily operations and manages interdepartmental issues
- Supports and represents the agency’s point of view at the highest levels of the client organization
- Identifies opportunities across the agency to help close gaps
- Provides leadership in difficult and challenging circumstances and creates an environment for honest conversations, business growth and issues mitigation
Qualifications:
Minimum Required:
- Bachelor’s Degree
Other Required:
- May require travel domestically and/or internationally including overnight stays
Preferred:
- Pharmaceutical/Healthcare Experience
- 13 years of agency experience; experience successfully managing and growing $1M+ pharma/healthcare accounts
Skills:
- Microsoft Office: Word, Excel, PowerPoint, Outlook; Internet
Competencies:
- Leadership
- Communication
- Analytical and Strategic thinking
- Flexibility
- Initiative
- Attention to Detail
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.
Reasonable estimate of the current range
$170,000—$200,000 USD
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