汽车财产损失理赔员
Auto Property Damage Adjuster
公司简介：
成立于1989年，联合汽车保险公司是一家创新且成熟的组织，正在寻找一名汽车财产损失理赔员加入我们的团队。作为一家家族企业，UAIC是美国最大的私营财产和责任保险公司之一。我们增长和成功的关键在于致力于为代理商和客户提供优质服务，通过规范的承保和战略性的理赔处理。我们持续投入大量资源在人员和技术上，这是我们在行业内保证最大效率和专业运营的承诺基础。我们自豪地看到，我们的独立代理商和客户认可了我们的奉献精神，使UAIC成为我们在所有业务开展州的市场领导者。
职责范围：
汽车财产损失理赔员将负责评估和处理保险索赔。该职位涉及审查保障内容、评估损失、确定责任，并与保单持有人或第三方协商赔偿。该职位提供远程工作安排，理想的候选人可以在东南地区任意首选地点工作。
职责：
· 对低复杂度的保险索赔进行彻底调查。
- 收集相关信息，如照片、陈述、警方报告和其他必要的评估文件。
- 审查车辆或其他被保险物品的损坏程度。
- 使用行业标准工具和软件估算维修成本和替代价值，视情况而定。
- 审查保险政策以确认保障内容、限制和排除条款。
- 确保索赔在保单范围内并符合法律和监管要求。
- 分析事故或事件的背景以确定责任。
- 完成所有互动、调查和评估的适当文件记录。
- 以专业且富有同理心的方式向保单持有人、索赔人和其他相关方传达调查结果和决定。
- 与索赔人或其代表协商公平合理的赔偿。
- 在赔偿过程中确保遵守公司政策、行业法规和法律要求。
- 通过解答查询、关注和定期更新，为保单持有人和索赔人提供优质的客户服务。
- 与其他部门密切合作，如
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COMPANY OVERVIEW:
Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for an Auto Property Damage Adjuster to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.
SCOPE:
The Auto Property Damage Adjuster will be responsible for evaluating and processing insurance claims. This position involves reviewing coverage, assessing damage, determining liability, and negotiating settlements with policyholders or third parties. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within Southeast region.
DUTIES:
· Conduct thorough investigations for low complexity insurance claims.
- Collect relevant information, such as photographs, statements, police reports, and any other documentation necessary for assessment.
- Review the extent of damage to vehicles or other insured items.
- Utilize industry-standard tools and software to estimate repair costs and replacement values, as needed.
- Review insurance policies to verify coverage, limitations, and exclusions.
- Ensure that claims fall within the scope of the policy and comply with legal and regulatory requirements.
- Analyze circumstances surrounding accidents or incidents to establish liability.
- Complete appropriate documentation of all interactions, investigations, and assessments.
- Communicate findings and decisions to policyholders, claimants, and other stakeholders in a professional and empathetic manner.
- Negotiate fair and reasonable settlements with claimants or their representatives.
- Ensure compliance with company policies, industry regulations, and legal requirements during the settlement process.
- Provide excellent customer service by addressing inquiries, concerns, and providing regular updates to policyholders and claimants.
- Work closely with other departments, such as underwriting and legal to ensure accurate and timely claims processing.
- Stay updated on industry regulations and compliance standards.
PERFORMANCE EXPECTATIONS:· Meet established targets for productivity, cycle time, quality, compliance, customer satisfaction, and timely claim resolution.
EDUCATION:
· Bachelor’s degree in a relevant field (such as business, finance, or a related discipline) preferred. Four years of prior experience in insurance or customer service accepted in lieu of degree.
- Must hold a Florida 6-20 All Lines Adjuster License
- A dual license in Texas is highly preferred
- Bilingual preferred (English/Spanish).
SKILLS & EXPERIENCE:
· Knowledge of property and casualty insurance policies, regulations, and procedures is a plus.
- Proficient in Word, Excel, Windows-based applications, and internet usage.
- Strong analytical and problem-solving skills.
- Excellent communication and negotiation abilities.
- Attention to detail and organizational skills.
- Ability to work independently, make sounds judgments, and handle multiple claims simultaneously.
BENEFITS:
· 401(k) Retirement Savings Plan with employer match.
- Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
- Paid Time Off, Holidays, and Leave programs.
- Flexible spending accounts
- Basic Life Insurance and Voluntary Life/ADD
- Voluntary Short Term and Long-Term Disability
UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit .
UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Compensation Notice: Compensation ranges and estimates displayed by third-party job platforms may be automatically generated and may not reflect United Auto Insurance's established compensation range for this position. Where required by applicable law, United Auto Insurance will provide the applicable pay range and other required compensation information. For questions regarding compensation for this position, please contact our Recruiting Team.
Originally posted on Himalayas