刺绣数字化师
Embroidery Digitizer
成为支持美国Fresh Prints供应商的运维团队的关键成员（永久远程办公）
Fresh Prints是一家位于纽约的定制服装公司，年同比增长60%。你将加入一个推动我们4000万美元业务增长的团队，通过规模化保留高价值客户。
我们正在寻找一位充满活力、有动力、有条理且经验丰富的专业人士，希望解决重大挑战。我们与美国25家以上的印刷商合作。你将帮助他们处理我们的订单并管理他们的工作质量。你需要能够与他们互动并建立良好的关系。你将深入理解他们的业务需求和我们的需求，确保满足这些需求。当他们遇到订单问题时，你是第一个联系人，并与其他FP团队合作找到解决方案。
随着Fresh Prints的成长，你也将成长。你会获得所有所需的时间和支持，以学习很多内容，专业上得到发展，并产生重大影响。
职责
- 为我们的供应商数字化刺绣文件，在所有刺绣订单中及时提供.DST文件
- 回答来自所有团队的刺绣相关和物流问题，向其他团队提供实时反馈，并有助于提高员工绩效
- 通过撰写文章和Excel表格优化定制刺绣相关的文档，为所有团队整理数据
- 未知领域 - 我们一直在寻找新的方法来改进，我们也希望你对认为能增加价值的项目拥有主动性
技术技能
- 1年以上计算机刺绣行业经验
- 1年以上使用刺绣数字化软件（Wilcom、Ethos、SewArt、Embrilliance等）的实际操作经验
- 熟练使用MS Excel/Google Sheets
必备要求
- 出色的邮件写作能力
- 英语流利
- 强大的批判性思维
- 非常出色的解决问题能力
- 积极的态度
工作地点：远程办公
工作时间：周一至周五，东部时间上午9点至下午6点或巴基斯坦时间晚上7点至凌晨4点（需具备工作时间灵活性）
薪资：400美元底薪 + 每月80美元夜班补贴
在Fresh Prints，我们高度重视团队的长期贡献。为了认可和庆祝这种承诺，我们为符合条件的员工提供2个月的带薪休假。
Fresh Prints在招聘过程中从不收取任何费用。如果有人要求你为工作付费，那不是真实的。
Fresh Prints是平等待人的雇主
查看英文原文
Be a crucial member of the ops team supporting Fresh Prints' vendors in the US (Permanent WFH)
Fresh Prints is an NYC-based custom apparel company, experiencing 60% growth Y/Y. You’ll join a team driving the growth of our $40 million business by retaining high-value accounts at scale.
We’re looking for a dynamic, driven, organized, and experienced professional who wants to tackle major challenges. We work with over 25+ printers across the United States. You'll help them service our orders and manage the quality of their work. You need to be able to engage them and build a strong rapport. You'll dig into their business requirements and ours to make sure we hit them. When they have an issue with an order, you're the first point of contact and you'll work with other FP teams to get to a solution.
You’ll grow as Fresh Prints grows. You’ll get all the time and support you need to learn a lot, develop professionally, and have a significant impact.
Responsibilities
- Digitize embroidery files for our vendors, providing .DST files timely on all embroidery orders for Fresh Prints
- Answering embroidery-related and logistical questions from all the teams, giving real-time feedback to other teams, and contributing to improving employee performance
- Optimizing documentation around custom embroidery by authoring articles and Excel sheets to organize data for all the teams
- The unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value
Technical Skills
- 1+ years of experience in the computerized embroidery industry
- 1+ years of hands-on experience with an Embroidery Digitizing Software (Wilcom, Ethos, SewArt, Embrilliance, etc.)
- Comfortable with MS Excel/Google Sheets
Essential Requirements
- Great email writing skills
- English fluency
- Strong critical thinking
- Fantastic problem-solving skills
- Positive approach
Job Location: Work From Home / Remote
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM EST or 7:00 PM - 4:00 AM Pakistan Time (should be open to work timing flexibility)
CTC: $400 base salary + $80 night shift allowance per month
At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.
Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.