责任索赔代表
Liability Claims Representative
我们的故事
想象一下,成为一支不仅塑造未来,而且积极推动它发展的团队的一员。在Davies North America,我们处于创新和卓越的最前沿,将尖端技术与顶级专业服务相结合。作为全球Davies集团的重要组成部分,我们帮助企业在风险中导航、优化运营,并在保险和受监管领域引领变革。我们正在寻找一位责任险理赔专员。作为责任险理赔专员,您将负责处理和监督复杂且涉及诉讼的责任险和财产索赔。负责调查保障范围、责任和损失,与承包商、公共理赔员和律师进行协商,贯穿整个索赔过程,保持待处理和结案比率为100%,负责建立和维护准备金和付款,提交大额损失报告并与经理以及内部和外部客户沟通。
主要职责
- 协商并解决大额商业一般责任险和财产索赔
- 为客户提供书面状态报告和大额损失报告
- 能够解读常规和复杂的保单合同和保障条款
- 能够计划、组织并确立优先级,在关键截止日期下管理各种职责
- 根据需要参加调解和和解会议
- 指导并监控辩护律师以解决涉及诉讼的索赔
- 为律师提供财务授权和策略,确保客户的资金和索赔得到保护
- 了解适用于运营区域内的索赔实践和问题的现行判例法、法规、DOI规定等
- 能够确定、评估、调查并解决索赔
- 展现出良好的分析能力
其他指派的任务
技能、知识和专长
- 主动、独立、可靠,并能主动跟进并持续执行任务
- 出色的书面和口头沟通能力,能够及时与多样化的受众进行交流
- 优秀的时间管理能力,能够在规定时间内完成工作
- 极强的多任务处理和优先级安排能力,具备在快节奏、动态的工作环境中出色的组织和文档记录能力
- 优秀的团队合作者,具备良好的人际交往能力
- 高度关注细节,能够运用决策和解决问题的能力
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Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.We're on the lookout for a Liability Claims Adjuster. As a Liability Claims Adjuster, you will be responsible for handling and supervision of complex and litigated liability and property claims. Responsible for the investigation of coverage, liability and damages, negotiating with contractors, public adjusters and attorneys, through the life of the claim, maintain a pending and closing ratio of 100%, be responsible for the establishment and maintenance of reserves and payments, presenting large loss report and communicate with their manager as well as internal and external customers.
Key Responsibilities
- Negotiate and settle large exposure commercial general liability and property claims
- Prepare written status and large loss reports for clients
- Ability to interpret routine and complex policy contracts and coverage.
- Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines
- Attend mediations and settlement conferences as necessary
- Direct and monitor defense counsel to settle litigated claims
- Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected
- Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation
- The ability to determine, evaluate, investigate and resolve claims
- Demonstrate sound analytical skills
Other duties as assigned
Skills, knowledge & expertise
- Proactive, independent, dependable, and takes initiative with consistent follow through
- Superb written and verbal communication skills conducted in a timely manner with diverse audiences
- Superior time management skills with capability of working with and meeting deadlines
- Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
- Excellent team player with interpersonal skills
- High level attention to detail with ability to utilize decision making and problem-solving skills
- Capable of working collaboratively and independently with minimal supervision
- Exhibit discretion with sensitive and confidential information
- Display a comfort level working with key people at all levels within an organization
Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
- Paid holidays
- Life insurance and short‑term and long‑term disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Essential Functions
The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
- Maintain regular and dependable attendance.
- Be available and able to perform job responsibilities during established work hours.
Background Check & Fair Chance Compliance
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.
Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
AI PolicyAt Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at
Originally posted on Himalayas