客户经理 - 企业销售（日本）

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

**Your opportunity**

New Relic is a leading company in digital intelligence, providing our customers with world-class experiences through our SaaS-based digital intelligence platform. We are dedicated to providing products that enable software developers, IT operations, DevOps teams, and application owners to improve the performance, customer experience, and business outcomes of their software applications.

For software sales professionals looking to take their careers to new heights, or for those interested in working with a growing product at a fast-growing company, New Relic is looking for talented sales professionals who can promote our technology and share their skills for our customers' success. If you are passionate about SaaS sales, interested in how SaaS impacts business, and have experience in technology sales, we encourage you to apply. We offer a valuable opportunity for both personal and professional growth.

**What you'll do**

- Appropriately follow up on inbound and self-generated leads to close deals
- Identify new business opportunities within existing accounts and drive upsells
- Continuously work on improving sales processes
- Perform other related duties as determined by the company from time to time

**This role requires**

• 5+ years of direct sales experience, with at least 2+ years of SaaS sales experience preferred

• Challenger sales skills with the ability to make proactive proposals to customers and internal stakeholders (not applicable to route sales)

• High interest in new industries and new technologies

• Ability to conduct sales activities regardless of industry

• Experience managing dozens of accounts across multiple industries, rather than account management for a specific few

• Proficiency in team selling, especially in collaborating with engineers during pre-sales

• A hard worker who can think on their feet rather than being overly contemplative

• A technical or middleware background is a plus, as is a basic understanding of infrastructure, software trends, and general SaaS sales dynamics. Experience using various software business tools such as SFDC, Slack, PowerPoint, and Zoom is also welcome

Please note that visa sponsorship is not available for this position.

#LI-Hybrid #LI-RT

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [resume@newrelic.com](mailto:resume@newrelic.com).

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

**Our hiring process**

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the [San Francisco Fair Chance Ordinance](https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf).

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at [https://newrelic.com/termsandconditions/applicant-privacy-policy](https://newrelic.com/termsandconditions/applicant-privacy-policy)