关键客户经理 – 关键行业
Key Account Manager - Critical Industries
ABB 帮助各行业更高效、更清洁地运行，而我们每个人都在为此做出贡献。你将被赋予领导力，获得成长支持，并为我们的共同成果感到自豪。加入我们，一起推动世界运转。
此职位汇报对象：
战略项目总监
在此职位中，你将负责制定、实施和管理与指定数据中心相关客户的策略和关系，针对 ABB 电气（EL）业务，特别是行业、建筑和渠道（IBC）组织。该职位将在 ABB EL 内部具有重要的跨职能职责。作为这些客户中 ABB IBC 关系的负责人，你将负责提升客户钱包份额、盈利能力和客户满意度。协调客户内部的高管关系，设定目标，跟踪销售线索，组织销售活动，监控现有项目，并管理解决战略性客户问题。
该职位的工作模式为：远程办公（需具备必要时出差的意愿）。
你的职责和工作内容：
- 领导战略客户计划：制定并执行客户计划和工作说明书（SoW），以推动各分支机构和地区的增长。
- 推动以客户为中心的销售策略：了解关键业务驱动因素和风险（例如可持续性、数字化、网络安全），以制定定制化的销售策略和目标。
- 建立信任关系：与数据中心组织中的决策者互动，提供符合客户需求和盈利目标的全面 ABB 解决方案。
- 促进竞争性和协调性执行：监控市场趋势和竞争对手，应用标准化销售工具（如 Salesforce），并确保销售规划和问题解决的一致方法。
我们的团队文化
我们的团队相互支持、协作，并不断学习。每个人都带来独特的价值，我们一起推动想法前进，解决实际问题。成为我们团队的一员意味着你的工作至关重要——因为我们在这里取得的进步会带来真正的影响力。
职位要求：
- 工程、市场营销或相关领域的学士学位，且在行业内有至少10年经验，或副学士学位，且在行业内有至少12年经验。
- 具有与数据中心客户合作的经验者优先。
- 对电气化产品有深入理解。
- 熟练掌握销售流程和客户关系管理工具。
- 具备优秀的沟通和人际交往能力，能够与不同层级的客户和内部团队有效合作。
查看英文原文
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Strategic Program Director__
In this role, you’ll develop, implement, and manage the strategy and relationship with assigned data center-related accounts for the ABB Electrification (EL) business, specifically related to the Industry, Building and Channel (IBC) organization. The position will have significant cross-functional responsibilities across the ABB EL. As the point person for the ABB IBC relationship within those accounts, this position is responsible for growing share of wallet, profitability, and elevating customer satisfaction. Coordinates executive relationships within the accounts, sets goals, tracks pipeline, organizes sales activities, monitors current projects, and manages the resolution of the strategic customer challenges.
The work model for the role is: remote ( and willingness to travel as needed is required.
Your role and responsibilities:
- Lead Strategic Account Planning: Develop and implement account plans and Statements of Work (SoW) to drive growth across divisions and locations.
- Drive Customer-Centric Sales Strategy: Understand key business drivers and risks (e.g., sustainability, digitalization, cybersecurity) to shape tailored sales strategies and targets.
- Build Trusted Relationships: Engage decision-makers within data center organizations, delivering comprehensive ABB solutions aligned with customer needs and profitability goals.
- Enable Competitive & Coordinated Execution: Monitor market trends and competitors, apply standardized sales tools (e.g., Salesforce), and ensure a unified approach to sales planning and issue resolution.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
- Bachelor's degree in Engineering, Marketing or related field and a minimum of 10 years of experience within the industry OR Associate’s degree and a minimum of 12 years of experience within the industry.
- Experience working with data center customers is a plus.
- Strong understanding of the Electrification products
- Proven ability to conduct market analysis and develop business plans with a structured, strategic mindset; experienced in building strong relationships with electrical contractors, distributors, and channel partners. Brings a technical background (preferably in the data center market), strong communication skills, and an agile, collaborative leadership style that fosters teamwork and innovation.
- Solid technical understanding of 3-phase AC power systems including, but not limited to: medium and low voltage switchgear, medium and low voltage motor control centers, switchboards, panelboards, and ancillary electrical distribution products and experience with quoting projects for contractors
- Solid technical understanding and field sales experience selling power monitoring and control software, associated metering and communications systems, direct current, and battery energy storage/microgrid solutions.
- Candidates must already have work authorization that would permit them to work for ABB in the US.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites:
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to . Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit to learn more about the impact of our solutions across the globe.
Originally posted on Himalayas