数据可视化专家
Data Visualization Specialist
维亚莫移动技术正在彻底改变组织与服务的人群互动的方式。全球96%以上的人口拥有手机，这意味着现在几乎可以接触到地球上的每个人。然而，30亿人仍然无法获得当地语言中的相关和及时信息，他们的声音仍未被听取。维亚摩的愿景是通过语音为下一个十亿人的世界知识带来世界的组织。我们管理维亚莫平台，这是一家卢旺达国家公众信息服务。通过电话拨打8-4-5通过 MTN 连接，任何在卢旺达拥有基本手机的用户可以通过 IVR 和一个创新 AI 语音助理小姐 Baza 获取有关健康，农业，财务素养等主题的信息。为了实现我们的规模和可持续发展目标，我们正在从项目资助型号转向市场驱动的实用品，嵌入于用户日常合作伙伴和生活运营中。关于角色我们正在寻找经验丰富的数据可视化专家加入全球分布式团队。在这个角色中，你将负责我们旗舰产品"问维亚摩任何东西 (AVA) "的数据分析。你将成为 AVA 的数据和团队战略目标之间的关键链接。与 AVA 产品总监密切合作，你的见解将直接影响到产品进化，用户体验改进以及商业市场决策。你将享受高度自主性并从头开始塑造数据功能，同时与领导层和跨职能团队密切合作。主要责任 · 仪表板 & 视觉：通过使用像谷歌数据工作室这样的工具，创建清晰和有效的数据可视化。·质量保证：通过主动解决故障，调试技术错误并解决数据差异来确保所有构建数据产品的绝对准确性和可靠性。·产品与商业决策支持：与 AVA 产品总监合作，建立指导产品路线图和商业决赛的首要仪表板和可视化；· 数据分析和洞察力生成：查询 Viamo 数据以回答具体问题
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Data Visualization Specialist
About Viamo
Mobile technology is revolutionizing how organizations engage with populations they serve. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet, three billion people still lack access to relevant and timely information in local languages and their voices remain under heard.
Viamo's vision is to be the organization that brings the world’s knowledge to the next billion people via voice.
The “Road to 100 Million Users” requires a product that is safe, affordable, available in local languages, and functional on any mobile phone. We manage the Viamo Platform, a national public information service called 8-4-5 in Rwanda. By calling 8-4-5 through an MTN connection, anyone in Rwanda with access to a basic mobile phone can access information on topics such as health, agriculture, financial literacy and more via IVR and a generative IA voice assistant, “Miss Baza”. To meet our scale and sustainability objectives, we are shifting from a project-funded model to a market-led utility embedded in the daily lives of users and the operations of partners.
About the role
We are looking for an experienced Data Visualization Specialist to join our globally distributed team. In this role, you will lead the data analysis for our flagship product, Ask Viamo Anything (AVA). You will serve as the crucial link between AVA's data and the strategic objectives of the team. Working closely with the AVA Product Director, your insights will directly inform critical product evolution, user experience improvements, and commercial market decisions. You will enjoy a high degree of autonomy and shape the data function from the ground up while collaborating closely with leadership and cross-functional teams
Key Responsibilities
- Dashboarding & Visualization: Create clear, impactful visualizations of data, including reports and dashboards, utilizing tools like Google Data Studio.
- Quality Assurance: Ensure the absolute accuracy and reliability of all built data products by proactively troubleshooting, debugging technical errors, and resolving data discrepancies.
- Product & Commercial Decision Support: Partner with the AVA Product Director to build master dashboards and visualizations that guide product roadmaps and commercial decisions.
- Data Analysis & Insight Generation: Query Viamo data to answer specific questions about the performance of AVA across multiple countries, helping to unearth insights and interpret trends in complex datasets.
- Funnel & Churn Analysis: Map and analyze the end-to-end user journey within AVA to support the product manager to identify drop-off points, friction in the user experience, and opportunities to increase lifetime value or engagement impact.
- Data Storytelling for Leadership: Translate complex data architectures and statistical findings into clear, narrative-driven insights and commercial recommendations for executive stakeholders, commercial partners, and donors.
- Metrics Definition & Strategy: Guide the product team to plan metrics definitions and recommend approaches towards a unified approach to product measurement.
Reporting Structure
- Reports to the Senior Director, Product Partnerships
Location: This is a remote position; however, applicants must be legally authorized to work in Canada and reside within the Ontario (Eastern) Time Zone. Regular collaboration with team members requires availability during standard business hours in the Eastern Time Zone.
Profile
Desire
- 3-5 years of experience working as a data analyst or in a related role.
- Strong expertise in SQL.
- Proven experience in dashboarding software such as Google Data Studio.
- Advanced proficiency in Excel.
- Strong technical problem-solving skills with a proven ability to troubleshoot, debug, and communicate complex concepts clearly to both technical and non-technical team members.
- Ability to work independently, taking ownership of responsibilities, managing priorities effectively, and following through on tasks with minimal supervision.
Desirable
- Proven experience working independently and effectively as part of a remote, global team.
- Degree in computer science, data science, or a similar field.
- Experience with data warehouse solutions like BigQuery, Redshift, or Snowflake.
- A passion for helping people in emerging markets through mobile technology.
Viamo is an Equal Opportunity Employer. We value diversity and encourage applications from all candidates. We believe that diverse perspectives help our teams to create innovative solutions and understand our global clients' needs. In alignment with our values, we are committed to recruiting and retaining a diverse global workforce without discrimination.
Apply now with a CV and a short cover letter.
Salary: $80,000 – $95,000 / yearOriginally posted on Himalayas