高级软件工程师，零售
Senior Software Engineer, Retail
**地点:** 美国（远程），波士顿（混合办公），或纽约（混合办公）- 优先考虑EST时区
**准备好做出改变了吗？**
Toast 创建技术，帮助餐厅和本地企业在一个数字世界中取得成功，帮助商家运营、增加销售额、与客户互动，并让员工保持快乐。
Toast 的零售部门专注于构建基础技术，以支持快速扩展的垂直领域。我们重视早期学习，并与客户保持紧密联系，经常与最初的零售合作伙伴进行交流，以了解他们的需求、痛点和功能请求。这种直接的反馈循环使我们能够快速迭代，并确保我们正在为市场打造正确的产品。作为 Toast 最快发展的垂直领域之一，我们提供了一个对公司的未来增长产生重大影响的机会。
我们正在寻找工程师，帮助我们的产品服务于我们最大的客户。想想大型超市和你最喜欢的本地便利店连锁店。由于它们规模更大，带来了更多的集成和后台工具需求，超出了平台目前提供的范围。这个团队与客户紧密合作——预计会参观门店并与运营商直接交谈，以深入了解他们的工作流程。
**关于这个职位（职责）**
- 与工程和产品负责人密切合作，识别该领域中的高影响力机会
- 从设计到部署，规划、范围定义和原型解决方案。你需要从整体上思考每个功能，而不仅仅是你所工作的堆栈部分
- 做出技术决策和建议，为我们的零售平台的未来发展奠定基础
- 通过听取直接的客户反馈并关注行业趋势，保持与客户需求同步
- 部署由 Toast IQ 驱动的 AI 原生体验，为客户带来惊喜。
**你具备正确的条件吗？（要求）**
- 成长型思维，注重学习和自我/团队提升
- 6年以上为客户提供生产软件的经验
- 有 **Java**、**Kotlin** 或其他面向对象编程语言的经验
- 尊重他人、富有同理心且谦逊
- 热爱让用户开心，并看到人们在现实中使用你的产品
- 创业心态，适应模糊性
- 能灵活使用不同的技术栈和语言
- 熟悉测试方法和框架
**Toast 的 AI**
查看英文原文
**Location(s):** US (remote), Boston (hybrid), or New York (hybrid) - **EST preferred**
**Bready* to make a change?**
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical. We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests. This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast, we offer an opportunity to have a significant impact on the company's future growth.
We’re looking for engineers to help make our product work for our largest customers. Think large grocery stores and your favorite local convenience store chain. With their larger scale bring additional needs for integrations and backoffice tools, beyond what the platform offers today. This team works closely with customers — expect to visit stores and talk directly with operators to deeply understand their workflows.
**About this roll* (Responsibilities)**
- Work closely with engineering and product leads to identify high-impact opportunities in the domain
- Plan, scope, and prototype solutions from design to rollout. You need to think about each feature as a whole, not just the side of the stack you work in
- Make technical decisions and recommendations that will lay the foundation for the future of our retail platform
- Stay in tune with customer needs by hearing direct customer feedback and staying abreast of industry trends
- Deploy AI-native experiences that delight our customers, powered by Toast IQ.
**Do you have the right ingredients*? (Requirements)**
- Growth mindset with an emphasis on learning and self/team-improvement
- 6+ years experience building and shipping production software to customers
- Experience with **Java**, **Kotlin**, or other object oriented programming languages
- Respectful, empathetic, and humble
- Passionate about making users happy and seeing people use your product in the wild.
- Startup mindset and comfort with ambiguity
- Flexible in using different tech stacks and languages
- Comfortable with testing methodologies and frameworks
**AI at Toast**
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
**Our Total Rewards Philosophy** We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at [https://careers.toasttab.com/toast-benefits](https://careers.toasttab.com/toast-benefits).
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our [Geographic Pay Zone Philosophy](https://careers.toasttab.com/us-pay-zones).
Zone A
$159,000—$254,000 USD
Zone B
$138,000—$221,000 USD
Zone C
$125,000—$200,000 USD
**How Toast Uses AI in its Hiring Process**
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: [https://careers.toasttab.com/ai-in-hiring](https://careers.toasttab.com/ai-in-hiring)
**Our Approach to Hybrid Working**
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: [https://careers.toasttab.com/locations-toast](https://careers.toasttab.com/locations-toast)
**People Are the Secret Ingredient in Our Recipe for Success**
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
**Apply today!**
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).
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_For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._