企业客户经理

Who We Are

Overhaul is a rapidly growing software company specializing in in-transit supply chain visibility and risk management solutions for global enterprise organizations. Our cutting-edge technology empowers organizations to gain real-time insights into their supply chain operations, mitigate risks, and optimize their logistics processes.

The Role

We are looking for a talented, driven Enterprise Account Executive with deep experience selling SaaS solutions into the Life Sciences industry — including pharmaceutical manufacturers, biotech, CDMOs, cell & gene therapy innovators, medical device companies, and clinical supply organizations. You will drive awareness, qualified pipeline, and new business acquisition for our industry-leading supply chain visibility and risk platform. Successful candidates have strong knowledge of enterprise SaaS sales motions, an understanding of regulated environments (GxP, GDP, FDA, EMA), and a proven ability to navigate complex buying committees spanning Supply Chain, Quality, Logistics, Clinical Operations, Serialization/Traceability, and IT. They are naturally curious, adaptable, quick on their feet, and committed to a proactive, consultative philosophy. This individual commands respect through intelligence, work ethic, and persistence.

Performance Responsibilities

• Build and maintain a pipeline of Life Sciences prospects and manage the full sales process — from initial qualification through contracting — within pharma, biotech, medical device, CDMO, and clinical supply accounts

• Drive growth within the Life Sciences vertical, focusing on Fortune 500 and high-growth emerging Pharma/Biotech prospects, including cold-chain, cell & gene therapy, and clinical trial supply use cases

• Maintain executive relationships across Supply Chain, Quality, Logistics, Clinical Operations, Serialization, and IT stakeholders to drive value-based adoption of the Overhaul platform and evolving product suite

• Become a subject-matter expert in Life Sciences supply chain — understanding GxP/GDP requirements, cold-chain logistics, clinical supply workflows, and the competitive landscape — to act as a trusted advisor to customers

• Deliver compelling sales presentations and software demos that map Overhaul's solutions and value proposition to specific Life Sciences business needs, regulatory drivers, and patient-safety outcomes

• Accurately forecast annual and quarterly sales by demonstrating a full understanding of Life Sciences procurement, validation (CSV/CSA), and vendor-qualification processes

• Partner with Marketing, Product, and Customer Success to bring the voice of the Life Sciences customer back into the business and shape go-to-market motions

What We Expect From You

• Bachelor's Degree

• 7+ years of enterprise SaaS and or Logistics sales experience selling into Life Sciences accounts (Pharma, Biotech, Medical Device, CDMO, Clinical Supply, or related)

• Demonstrated success closing six- and seven-figure ARR deals with complex, multi-stakeholder buying committees

• Working knowledge of regulated environments and frameworks such as GxP, GDP, FDA 21 CFR Part 11, — and the ability to speak credibly to Quality and Compliance buyers

• Familiarity with cold-chain logistics, temperature-controlled distribution, and/or clinical trial supply considerations

• Excellent analytical and communication skills with strong business acumen and intuition

• Strong time management skills and ability to work independently and as part of a team

• Proven track record of consistently exceeding sales quotas

• Extensive negotiation and contract development skills, including familiarity with MSAs, DPAs, and validation/quality agreements common in Life Sciences

• Ability to travel up to 40% — including to industry events

• Passion for fast-paced, high-growth, and challenging environments

• High energy with strong executive presence and a polished personal brand

• Positive, driven attitude and a strong desire to be successful and self-directed

Nice to Have

• Prior experience selling supply chain visibility, IoT, cold-chain monitoring, TMS, QMS, serialization, or clinical supply software

• Existing executive relationships within top Pharma, Biotech, or Medical Device organizations

• Experience selling into both commercial supply chains and clinical/R&D supply organizations

• Background in or exposure to cell & gene therapy logistics

• Supply chain, logistics, or 3PL/4PL industry experience

• Experience with the following platforms is a plus: Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo, and Box

Perks and Benefits

• Top employee health and well-being benefits

• 401(k) Matching

• Caregiver/adoption/family leave

• Employee Assistance Program

• Self paced Development & Training program

• Rotating company ‘Perks at Work’ program

• Flexible PTO policy

• Business casual dress

Our culture

We are guided by our core values of Diversity and Synergy, Creativity, Problem Solving, Authenticity and Receptivity, Trust, Encouragement, Teaching and Learning, Wellness and Integrity. These values help us recruit aligned talent to join our rapidly expanding team around the globe. It is important to us that each and every Overhauler is not only eager to challenge themselves and knows how to get work done, but is also an awesome addition to our company culture.

Diversity and Inclusivity Statement

Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Code’s top listed commitment is to “Diversity and Synergy.” All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply!

Originally posted on Himalayas